Contract City Redux: Weston, Florida, as the Ultimate New Public Management Model City

Contracting out has become an accepted and, indeed, universal method of providing services in both the private and public sectors. Yet rarely has a municipality outsourced just about every service under its direct control—from public safety (police and fire), to solid waste collection and disposal, to parks maintenance, to municipal engineering and legal services. Weston, Florida, a city of some 62,000 residents, operates with just three employees—the city manager and two assistants. Hence the primary role of city manager has changed as well, from day-to-day administrator to contract manager and monitor. This essay describes the contracting operations in Weston and evaluates their efficiency and effectiveness.