Public accountability in higher education and health: an international perspective

Hospitals and universities in British Columbia (BC), and indeed in Canada generally, face a serious loss of faith in the self-regulatory model of funding and external governance whereby, essentially, they are given resources and the autonomy to use them as they see fit. Generally, the last two decades in Canada have been a period of scarce resources, loss of external confidence, general funding limitations, some additional pressures in the form of increased controls and accountability requirements, but little evidence that hospitals and universities are willing to respond positively to these new pressures. The argument of the paper is that responding to pressures for improved accountability reporting may be the price of preserving autonomy and relative funding levels. An active, cooperative response to external concerns about information will enable hospitals and universities to shape the information agenda to their advantage--at the very least, having it reflect reasonably accurately their circumstances and performance. The paper argues further that hospitals should begin by addressing patient care measures and universities should begin by dealing with measures of teaching performance.     

The forgotten worker: Neglected aspects of public service in an information age

One of the most consistent themes among contemporary administrative theorists is that the workplace of the future will be a more hospitable environment for public workers than is currently the case. Decentralization, participative management, and intrinsically satisfying work are commonly forecast. Using survey data from state employees, this study identifies a large class of civil servants that has not yet, and probably will not, enjoy the enriched jobs that are so often predicted. The discussion identifies a number of factors in the work environment of these workers that are likely to frustrate attempts to make their jobs more meaningful and pleasant. Having acknowledged their existence and assessed their plight, the study concludes with a summary of measures that can be taken to address the needs of these “forgotten workers.”     

Marketing-oriented planning in public administration: The case of the state development agency

Noting that concepts from marketing are not often found in the public management: literature, the authors present a multi-stage marketing-oriented planning model which can be used in the public sector. the mods1 is applied to the case of industrial development agencies, wit11 emphasis on the use of the model in recruiting foreign direct investment. The model includes the determination of organization mission, goals and objectives, resources, and growth strategies as elements of the management planning process. The marketing planning stage of the model includes opportunity analysis, positioning for target markets, marketing mix selection, and control. The two main stages of the process are mediated by factors in the internal and external environments of the organization.     

Disaster preparedness: an analysis of public safety agency and community preparedness during the northridge earthquake

It is a “given” within the emergency management field that preparedness is absolutely essential for disaster survival. It is also a “given” that preparedness for disasters is frequently accorded a low priority by public safety agencies and citizens, particularly in light of the low frequency over time that disasters impact the local community. The purpose of this article is to highlight the importance of preparedness by public safety first responders and community residents through analysis of the dynamics of the most costly disaster in the history of the United States. This article, through participant observation of the public safety agency response and through surveying of the community within the epicenter, illuminates the lessons learned during the Northridge earthquake in order to enhance the management of future catastrophic events by those destined for such experiences.     

The agency perspective and the future of local government administration

Much of the recent political dialogue in the U. S. A. has included criticism of government bureaucracy.An especially significant response to this criticism was developed by Gary L. Wamsley and others in what has been c:alled the ‘Blacksburg Manifesto.’ They use the concept of the Agency Perspective to provide a basis for the legitimacy of a role in the governance process for public administration.

This essay explores the application of the concept of the Agency Perspective, which was developed primallly with reference to the national government, to local government and considers the implications of the Agency) Perspective for the future role of local government administration.

The essay concludes that the concept of the Agency Perspective fits local governments as well. If these arguments meet with widespread acceptance, this suggests a growing, more active role for public administration in U. S. local governments.     

A tale of three bridges: agency and agonism in peace building

This article explores agonistic processes of peace, which are situated within and constitutive of different spaces and places. Three contested cities, Sarajevo, Mostar and Vi?egrad in Bosnia-Herzegovina, provide us with local sites where peace and peace building in various forms ‘take place’ as people come together in collective action. Through a close reading of three symbolically and materially important bridges in the towns, we reveal meaning-making processes, as agentive subjects struggle around competing claims in the post-conflict everyday world. The collective, situated and fleeting agency that we explore through the Arendtian notion of ‘space of appearance’ invests space with meaning, belonging and identity. Thus, this article grapples with agonistic peace as it manifests itself in materiality and spatial practices. We use the social and material spaces of the city to locate agency and agonism in peace building as they relate to the conflict legacy in Mostar, Vi?egrad and Sarajevo in order to advance the critical peace research agenda.     

Administrative reform in china: Issues and prospects

China's experience of organizational reform is representative of the country's attempts to implement more general administrative reform. Forty years of organizational reform have produced only short-term successes. In the 1988 reforms, however, leaders proposed for the first time to re-define the role of the state in society. In general, the reforms have been undermined by political, economic, and institutional problems. These include conflicting elite priorities, cycles of economic centralization and decentralization, the interdependence of government agencies and economic enterprises, and the lack of incentives to economize. Consequently, the organizational reform management institutions are very weak. Successful implementation of organizational reform in the future depends to a large extent on further economic development.