解析社区服务发展不平衡的一个理论分析框架

社区服务发展的不平衡与其中涉及到的行动者、行动情境和社区特性、社会资本、社区服务的相关制度规则有关,并根据经验观察构建了一个分析社区服务的理论框架,确定了影响社区服务发展不平衡的两个变量体系,对各变量进行了逐一解释和规范分析,进一步提出了四个命题和两个动力的理论以解释社区服务发展不平衡的生成机制,探求实现社区服务的有效供给和持续发展的制度基础。     

Caring, Controlling, Contracting and Counting: Governments and Non-profits in Community Services

Performance measurement and contracting out are central elements of new public management systems. At first sight these elements seem necessarily connected for reasons of accountability. However, for some kinds of services, implementation of conventional performance measurement systems may exacerbate tensions in contracting out. Using a case study of child and family welfare services in NSW, this paper shows that differences in the missions and operating modes of public and non-government community service providers are thrown into sharp relief by performance measurement, when observed from the perspective of practitioners in service-providing agencies. Practitioners perceive that their priorities in service provision differ sharply from those of the department funding their activities — and seeking to measure their performance. These findings pose challenges for the 'partnership' model now prevalent in community services provision.     

Reintegrating disadvantaged communities into the fabric of urban life: The role of community development

Abstract

This article analyzes the extent to which systematic spatial variations in opportunities in metropolitan areas provide a persuasive rationale for three current strategies for stimulating the development of urban communities: enterprise zone programs, community development financial institutions, and community development corporations. It examines whether the strategies are appropriately designed to respond to serious deficiencies in opportunities in distressed inner cities and reviews available evidence about their efficacy in addressing those deficiencies.

A review of the literature reveals that poor inner‐city neighborhoods, particularly communities of color, have unequal access to opportunities in numerous areas, including employment, credit and financial services, housing, neighborhood shopping, and social networks and services that provide access to information and resources. The limited best‐case evidence indicates that the three strategies vary greatly in their ability to address these inequalities.     

Decentralizing water supply services in developing countries: Factors affecting the success of community management

This article examines the problem of extending access to potable water through conventionally controlled government services and describes the roles of non-governmental organizations and community management associations in improving service delivery and maintaining local water systems. Six sets of factors that are crucial to the success of community management are identified: adequate incentives, sufficient skills and resources, appropriate processes for water systems operations and maintenance, effective interorganizational relationships, appropriate technology, and effective systems of monitoring, evaluation and feedback. The components that must be taken into consideration in designing and implementing programmes for decentralizing water supply systems through community management are set out.     

Problems of Indigenous Community Councils in North Australia

Since 1978 community councils have been able to directly qualify for Northern Territory government funding. Community councils have therefore become instruments for community governance as well as being responsible for delivering municipal services to Northern Territory Indigenous communities. The effectiveness of these councils are influenced by the community/cultural environment and the strategic environment. A community council plays an important role in negotiations between these two environments. The article observes that there is a strong separation of responsibilities in communities between those relating to municipal services and those relating to community/cultural issues and suggests a realignment of supervisory authority and de‐concentration of responsibilities within community councils.     

Contracting Out Local Services: A Tale of Technical and Social Services

Governments face a fundamental choice between in‐house production and contracting out for the delivery of services to citizens. This article examines the importance of ideology, fiscal pressure, and size for contracting out in technical and social services. The analysis builds on a panel data set covering municipal spending on services in all 98 Danish municipalities. The authors find that contracting out is shaped by ideology in social services but not in technical services, which indicates that social services are the contemporary ideological battlefield of privatization. The analysis further reveals that economically prosperous municipalities are more likely to contract out social services, whereas contracting out of technical services is not influenced by economic affluence. Finally, larger municipalities contract out more in technical services but less in social services, demonstrating that the size effect is contingent on the transaction cost characteristics of the service.     

An empirical study of the consolidation of local public health services in Connecticut

This study contributes to the literature by empirically examining the decision of Connecticut communities to consolidate the delivery of public health services. As theory suggests, the prospect of scale economies is found empirically to increase the likelihood that a community consolidates public health services. In addition, differences across communities are found to inhibit the consolidation of public health services. Overall, the results imply that financial incentives may be necessary to encourage more regional districts because localities may underestimate the true minimum efficient scale for public health services and because heterogeneity among jurisdictions impedes regional cooperation.     

Looking for Sustainability in Not‐for‐Profit Program Delivery: An Experiment in Providing Post‐Bushfire Recovery Programs

This article examines an experiment in delivering services and programs in communities that were affected by the 2009 Victorian bushfires. Three not‐for‐profit agencies received funding to develop and deliver programs over a period of three years with the aim of achieving sustainability for the programs thus created. They were not constrained by the requirements of normal government funding, which is short term, subject to competitive tendering and targeted at specific programs and client groups. The nature of the funding allowed the three agencies to introduce innovative programs tailored to the needs of the community and with the aim of building community capacity. However the question of whether the programs are sustainable when existing funding runs out remains open.     

Investing in Not‐for‐Profit Sector Capacity: The Australian Capital Territory's Community Sector Development Program (CSDP)

In 2013 the Australian Capital Territory (ACT) government's Community Services Directorate (CSD) initiated a suite of projects designed to address the not‐for‐profit (NFP) community services sector's capacity to adapt to a rapidly changing policy and operational environment. In common with other Australian governments, the ACT relies upon NFP organisations to deliver a wide range of community‐based human/social services. The procurement of services rendered to, or on behalf of, government by a third party provider under contract accounts for about 94% of the CSD's investment in the NFP community services sector. The ACT government, therefore, has a vested interest in ensuring that NFP providers are operationally capable, financially viable, and economically sustainable. Accordingly, the government launched a Community Sector Reform Program (CSRP) focussing on red tape reduction, sector development, and the establishment of a community sector outcomes framework. What lessons might the CSRP offer for other jurisdictions?     

Community government: voluntary agencies,social justice,and the responsibilization of citizens1

This paper analyzes the ways in which the Canadian voluntary sector has been created as a ‘community of service providers’. Drawing upon a governmentality perspective, we illustrate how governmental interventions have been largely successful in carrying out the voluntary agencies' responsibilization efforts within the sector. We trace this responsibilization project through fiscal policies and programmatic schemes, characteristic of advanced liberalism. Once invested with the task of governing, we argue that voluntary agencies take it upon themselves to train their volunteers to become responsible citizens. As a form of, what we call, community government, these voluntary agencies have therefore become doubly responsible: they provide social services to disadvantaged individuals and simultaneously train community members to assume their moral duties. Overall, this paper contributes to the growing literature on governmentality and citizenship studies by producing new insights into the links between the voluntary sector and ‘responsible citizenship’ under advanced liberalism.     

和谐社区构建中党建问题浅析

党的十七大报告提出了“建设管理有序、服务完善、文明祥和的社会生活共同体”的要求。社区是社会的细胞,社区的地位使建设和谐社区成为构建和谐社会的基石。而构建和谐社区,必须加强社区党的建设。新时期社区党建工作．就是要求社区内党组织广泛联系。紧密结合．资源共享,优势互补。充分发挥党组织的战斗堡垒作用和党员先锋模范作用,团结和带领社区群众齐心协力,使社区建设和管理水平不断提高．使党的路线、方针、政策和各项任务得到全面贯彻落实。要实现这一要求．我们必须解放思想、与时俱进、不断创新．适时研究探索新思路、新方法、新手段。     

The Condition of Community Streets and Parks: A Comparison of Resident and Nonresident Evaluations

Practitioners and scholars are concerned that citizen surveys about community services are heavily influenced by respondents' opinions on other issues and by their sociodemographic backgrounds. We search for these biases by examining the extent to which citizen assessments of streets and parks in Iowa communities match the assessments of a nonresident. The citizens' ratings correlate significantly with the nonresident's ratings, indicating that citizen evaluations are not entirely the product of other influences. However, further analysis reveals some bias. In particular, streets are rated higher in wealthy towns, towns high in political efficacy, and towns where residents rate government services good overall. Parks are rated higher in towns where people come together to solve problems and in towns where people rate government services good overall. Even with these biases, our research indicates that citizen evaluations convey reasonably accurate information about the condition of community streets and parks.     

Determining the Optimal Size of Local Government: The Case of Tasmanian Councils

We estimated the optimal size of the most significant functions performed by Tasmanian councils between 1999 and 2008 using a non‐parametric technique based on the shared input data envelopment analysis model. The principal advantage of this technique is that it not only provides an overall estimate of efficiency but it also allows for the estimation of ‘partial efficiencies’ and ‘cost shares’ when one input is shared among multiple outputs. Our results indicate that water supply and sewerage services, on average, were more efficient, whereas activities related to community health and safety and information systems warrant improvement. However, because the costs associated with water supply and sewerage services are considerably higher than the costs related to community health and safety and information systems, the elimination of these inefficiencies would result in greater cost savings for the Tasmanian local government sector.     

学校与社区教育资源共享的探索

建立符合实际的社区教育运行机制和管理模式,强化和完善社区教育服务功能,构建与经济社会发展相适应的社区教育体系,促进学习型社会的形成,是发展社区教育的必然要求。而学校与其所属的社区能有效地互动,相互提供资源,实施资源共享是完善教育功能的一条十分有效的途径。实现学校与社区双向开放、双向参与、双向服务、双向受益,在社区大力支持教育的同时,学校凭借人才、知识、信息等优1势发挥对社区的辐射功能,实现学校与社区教育共同发展。     

社区治理共同体建设——新时代社区治理制度化的理论逻辑与实现路径

社区治理共同体是社会治理共同体的基础单元,社区治理共同体建设的制度化程度直接关乎社会治理现代化的制度化水平和总体质量.进入新时代,推动社区治理共同体的制度建设,必须坚持和完善党对社区治理工作的全面领导,发挥党组织的政治引领、组织引领、能力引领、机制引领作用.同时,构建政府负责下简约高效的基层社会管理体制,通过政府向社会力量购买服务机制实现社区公共服务的社会协同供给,以民主协商的方式实现社区治理的公众参与.还要以法治为保障、以科技为支撑,提升和推动社区治理和服务的法治化水平和信息化建设,进而建设人人有责、人人尽责、人人享有的社区治理共同体.     

空间视域下流动老人生活质量及其影响因素研究——基于成都市的调查

伴随城镇化和老龄化,空间转换过程中流动到大城市的老人在居住环境、经济状况、社会交往、社会参与等方面出现空间排异。年龄、同住人数、居住年限、是否农业户口等人口特征变量以及人均住房面积、个人月收入状况、自评健康状况、自评社会经济地位、社区满意度、邻里交往频率、社区参与情况等因素均显著影响流动老人的生活质量。基于此,建议政府广泛利用多种就业形式促进流动老人的人力资源开发,加快完善统一的社会保障体系提升老人异地养老保障水平,重视城市社区公共文化空间建设,组织开展多样化的社区活动,合理规划城市社区基本公共服务设施,保障并提高流动老人的生活质量。     

都市社区文化建设与社区服务管理

本文通过对中国大陆现代都市社区管理服务的综合考察分析,论述了社区服务管理的若干实践性问题,并着重强调了社区文化建设的重要性,以及如何用文化的方法对社区进行功能上的整合。     

Outsourcing Oversight: A Comparison of Monitoring for In-House and Contracted Services

The public sector contracting literature has long argued that outsourced services need to be and, in fact, are subject to a more elevated level of scrutiny compared to internally delivered services. Recently, the performance measurement and management literature has suggested that the twin themes of accountability and results have altered the management landscape at all levels of government. By focusing on performance monitoring, the implication is that monitoring levels for internally provided services should more closely approximate those for contracted services. The analysis provided here yields empirical comparisons of how governments monitor the same service provided in-house and contracted out. We find evidence that services provided internally by a government's own employees are indeed monitored intensively by the contracting government, with levels of monitoring nearly as high as those for services contracted out to for-profit providers. In contrast, however, we find strong evidence that performance monitoring by the contracting government does not extend to nonprofit and other governmental service providers, each of which is monitored much less intensively than when comparable services are provided internally. For such service providers, it appears that monitoring is either outsourced along with services, or simply reduced.     

Cheap and Dirty: The Effect of Contracting Out Cleaning on Efficiency and Effectiveness

Contracting out of public services, especially ancillary services, has been a key feature of New Public Management since the 1980s. By 2014, more than £100 billion of U.K. public services were being contracted out annually to the private sector. A number of high‐profile cases have prompted a debate about the value for money that these contracts provide. Value for money comprises both the cost and the quality of the services. This article empirically tests the contestability and quality shading hypotheses of contracting out in the context of cleaning services in the English National Health Service. Additionally, a new hypothesis of coupling is presented and tested: the effect of contracting of ancillary services on patient health outcomes, using the hospital‐acquired infection rate as our measure. Using data from 2010–11 to 2013–14 for 130 National Health Service trusts, the study finds that private providers are cheaper but dirtier than their in‐house counterparts.