PUBLIC MANAGEMENT FOR GOOD GOVERNANCE: REFORMS,REGIMES, AND REALITY IN BANGLADESH

Bangladesh, a relatively young country, emerged with expectations of charting a new course in departing from its traditional and rigid system of public administration that prevailed during its existence as a part of British India and later as a province of Pakistan. The evolution of public administration in Bangladesh was profoundly influenced by the legacy of Pakistani rule, and subsequent efforts at reform hardly had any impact in breaking up the domination of the bureaucracy, which thrived under a pseudo-democratic and military-led government. Several factors contributed to the breakdown of administrative governance and the problem was reflected in poor performance, high incidence of corruption, and a lack of direction in the administrative system. A number of internal and external factors have exerted pressure for improving the system, but all efforts have yielded little result. Consequently, the achievement of good governance remains a distant dream in the absence of a vital and effective tool of public management.     

GOVERNANCE AND PUBLIC MANAGEMENT: THE SOUTH ASIAN CONTEXT

Public management in South Asia has had a chequered history. Emerging out of a past influenced by foreign domination, the countries of the region were recognized as separate nations after the conclusion of the Second War. Independence brought new challenges and responsibilities, and the region found it extremely difficult to make a complete break from the past, and establish a sound system of governance upon the existing practices and institutions for public management. Political, social, economic and ethnic problems posed formidable obstacles in the way of establishing and reforming institutions, refining processes and strategies of management, and guiding the region toward a more efficient and effective system. Considering the aims and objectives of good governance, this paper establishes the importance of public management as an essential tool in the process. Faced with a variety of political, economic and social problems, the governments of South Asia are striving to keep up with the trend of establishing a system of good governance. This is usually done by streamlining the structure of public management and developing a collaborative relationship between the political leadership and the civil service.     

CORPORATE GOVERNANCE AND THE PUBLIC SECTOR: SOME ISSUES AND EVIDENCE FROM THE NHS

The 1990s have been marked by a resurgence of interest in questions of corporate governance in both public and private sector settings. The 1990 reorganization of the NHS is taken as an example of a recent attempt to‘reform’arrangements for corporate governance in the public sector based on a board of directors’model. The policy background is reviewed and the salient features of the NHS reorganization outlined. Empirical case study evidence is adduced which enables us to make an assessment of the advantageous and disadvantageous effects of the 1990 reorganization. Some unresolved questions are outlined in the concluding discussion.     

PUBLIC GOVERNANCE IN SMALL CONTINENTAL EUROPEAN STATES*

INTRODUCTION

In this article a historical overview will be presented of public governance in some small continental European countries. The aim is to broaden up the present debate about public management developments in Western administrations, by placing it in an international comparative perspective, as well as a historical institutional one.

     

SYMPOSIUM ON CHANGING MODES OF GOVERNANCE IN PUBLIC SECTOR ORGANIZATIONS: ACTION AND RHETORIC

This symposium grew out of the sub‐theme, ‘New Modes of Governance in Public Sector Organizations’, of the European Group for Organizational Studies (EGOS) Conference held in Ljubljana in July 2004. Our aim was to provide a forum to discuss the policy and practice and the space between in public sector management and governance within Europe.     

TOWARDS GOOD GOVERNANCE: A HALF CENTURY OF INDIA'S ADMINISTRATIVE DEVELOPMENT

Since independence, India has undertaken a number of efforts to establish an effective development-oriented, citizen-friendly and responsive system of administration to contribute toward good governance. While the traditional system of public administration was appropriate for the pre-independence period, subsequent social, economic and political changes necessitated radical changes in policies and their implementation. A set of new issues called for a thorough reorientation of the system of public administration. Administrative development had, therefore, to be planned and executed in the face of ever-growing conflicts between various non-state actors/institutions and the state. The strategies for administrative development adopted not only included evolving appropriate politico-administrative institutions for democratic governance, but also a consistent effort on reorienting the formal and informal aspects as well as improving the techno-professional skills of bureaucracy at all levels. In addition to this an appropriate balance and cooperation between the public and private sectors was essential in the context of growing liberalization and globalization.The experience of India emphatically demonstrates that an active and consociational association of citizens at all levels of the governmental structure is critical to the process of modernization of the state and administration. The dispersion of political and administrative power among various groups and regions emerges as a useful strategy for ensuring the continuity of the state and democracy in a vast country with numerous ethnic, religious and linguistic divisions.     

GROUNDING GOVERNANCE IN DIALOGUE? DISCOURSE,PRACTICE AND THE POTENTIAL FOR A NEW PUBLIC SECTOR ORGANIZATIONAL FORM IN BRITAIN

Drawing on debates about the nature and significance of quasi‐autonomous government organizations, this article asks what happens when trends towards agency creation by government and trends towards stakeholder participation in policy processes come together. Issues are considered through an examination of the National Institute for Clinical Excellence, one of a series of new regulatory bodies set up in Britain after 1997 and given the task of providing national guidance on treatments and care for people using the health service. The analysis points to the emergence of a new form – the dialogic intermediary organization. Such an organization, while maintaining close and informal links with government, attempts to build legitimacy for its activities through multiple and potentially competing engagements with diversely constituted publics. The potential theoretical and political importance of dialogic intermediary organizations, and some implications for their fuller empirical study are briefly explored.     

RHODES' CONTRIBUTION TO GOVERNANCE THEORY: PRAISE,CRITICISM AND THE FUTURE GOVERNANCE DEBATE

This article discusses Rod Rhodes' contribution to governance theory. Rod Rhodes' work on governance has been much quoted. He has contributed to setting a new governance agenda and to an ongoing governance debate. This debate has also had an impact on political practice. However, as this paper argues, Rhodes' definition of governance is problematic in that it is narrowly identified with networks, and it is not consistently applied. Rhodes' concept of governance remains too narrow for it to be able to include a comparative analysis of a variation of governance forms. In addition, the governance concept needs to be equipped with tools from political economy in order be able to incorporate important aspects of interests, power and conflict. The way forward for governance theory would seem to involve the inclusion of political economy analysis of context as it affects beliefs and dilemmas.     

THE HISTORY OF GOVERNANCE IN THE NETHERLANDS: CONTINUITY AND EXCEPTIONS

THE HISTORY OF GOVERNANCE IN THE NETHERLANDS: CONTINUITY AND EXCEPTIONS
W.J.M. Kickert
Reed Elsevier, 2004, 121 pp., €17.85 (pb) ISBN: 9059014359     

DEMOCRATIC SUBJECTIVITIES IN NETWORK GOVERNANCE: A Q METHODOLOGY STUDY OF ENGLISH AND DUTCH PUBLIC MANAGERS

Network forms of governance enable public managers to exercise considerable agency in shaping the institutions through which government interacts with citizens, civil society organizations and business. These network institutions configure democratic legitimacy and accountability in various ways, but little is known about how managers‐as‐designers think about democracy. This Q methodology study identifies five democratic subjectivities. Pragmatists have little concern for democracy. Realists regard networks as one of a number of arenas in which the politics is played out. Adaptors identify the potential for greater inclusiveness. Progressive Optimists think that network governance will fill the gap between the theory and practice of representative democracy, while Radical Optimists focus on its potential for enabling direct dialogue. Institutional design alone is not sufficient to enhance the democratic possibilities of governance networks. The choice of public manager is also salient. Adaptors or, preferably, Progressive or Radical Optimists should be selected for this role.     

PUBLIC ADMINISTRATION AND THE INFORMATION POLITY

Within the debates in Britain about changes in contemporary public administration insufficient attention has been focused to date upon the significance of new information and communication technologies. In particular, the operational importance of computer networks to government organizations, and of the information flows supported by them, have hitherto been given scant attention. A primary focus for understanding the current transformation processes in both services and organization occurring in public administration should be upon the role and significance of these new information flows. Informational capabilities are increasing throughout government organization and have considerable implications for the reforging of that set of organizations which comprise British public administration and for the relationships between and within them, as well as for the quality of publicly provided services. The shifts occurring in contemporary public administration can be usefully analysed and understood by reference to the new concept of the 'information polity'.     

CUSTOMER CARE AND THE PUBLIC SERVICE ETHOS

The Labour governments that have been in power in the UK since 1997 have reconceptualized the public service ethos. In an apparent departure from their Conservative predecessors, Labour ministers have argued that the distinctive culture of public service can enhance rather than impede service quality and deliver high levels of customer care. This article utilizes interviews and content analysis data to explore the ethical dimension of public service, the significance of the language of customer in relation to ethos, and the implications for service delivery of a customer care focus. Case study findings show that a customer orientation is endorsed by politicians and bureaucrats in both central and local government, although there is a lack of clarity about the service manifestations of such a shift in emphasis. Respondents voiced concerns about the viability of customer care in the public sector as well as the sidelining of the political role of citizen.     

PUBLIC PROCUREMENT,PUBLIC VALUE AND THE NORTHERN IRELAND UNEMPLOYMENT PILOT PROJECT

This paper analyses the regulatory, commercial and socio‐economic goals underlying UK public procurement policy, highlighting the conflicts inherent between them and arguing that there is an overemphasis on commercial goals. A critique of the market model leads to consideration of the utility of the ‘public value’ concept as a means of assessing the achievement of public procurement goals in a balanced way through a greater emphasis on public consultation and the impacts and outcomes of procurement. An analytical framework is proposed, based on public value, against which to assess the delivery of public procurement policies. The framework is used to analyse a pilot project conducted in Northern Ireland on increasing employment through public service and construction projects. The paper demonstrates the achievement of a range of procurement goals and values and concludes by calling both for further research into the validity of the concept of public value and more extensive application of the framework.     

PUBLIC VALUE AND POLITICAL ASTUTENESS IN THE WORK OF PUBLIC MANAGERS: THE ART OF THE POSSIBLE

The public value framework, with its call for more entrepreneurial activities by public managers, has attracted concern and criticism about its implicit breaching of the politics/administration dichotomy. This article explores the role of political astuteness not only in discerning and creating public value, but also in enabling public managers to be sensitive to the dichotomy. We employ a conceptual framework to identify the skills of political astuteness, and then articulate these in relation to identifying and generating public value. Drawing on a survey of 1,012 public managers in Australia, New Zealand, and the UK, and in‐depth interviews with 42 of them, we examine the perceptions and capabilities of public managers in producing value for the public while traversing the line (or zone) between politics and administration. We conclude that political astuteness is essential to both creating value and maintaining allegiance to democratic principles.