The perceived levels of job satisfaction among police officers: A descriptive review

Whereas job satisfaction is a popular research topic among industrial and organizational psychologists, police organizational researchers have all but ignored the area of job satisfaction. Considering its link to many organizationally important factors, such as productivity, morale, and personnel turnover, research on job satisfaction in policing should be important. The identification of how satisfied police officers are with various jobrelated factors can be extremely useful to the police executive. This article examines perceived satisfaction of a purposive sample of 2611 police officers, with respect to 23 job-specific and three global job satisfaction items.     

Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Race relations in police operations: A legal and ethical perspective for officers

This presentation looks beyond the contemporary controversy over the use of race in drug courier profiling and examines the broad spectrum of rare relations affecting police operations. Racial controversy is not new to law enforcement, nor is it a recent phenomenon in American society. American police do not get enough credit for the enormous amount of positive daily interaction within minority communities. Police are pervasively present within minority communities around the clock successfully solving disputes, responding to calls for service, and addressing community concerns. It is against this backdrop that many in law enforcement are becoming increasingly frustrated by the perception, if not the reality of deteriorating race relations between police and minorities. One thing is certain: police cannot withdraw from racial conflict. Police will continue to operate within minority communities, regardless of the racial composition of either the community or the law enforcement agency. Therefore, officer and supervisory training should not only focus on how to avoid racial conflict, but also on how to ethically and legally perform in an environment where treatment of minorities is critically examined.     

Female officers and the ethic of care: Does officer gender impact police behaviors?

Most of the empirical literature on gender and policing has assessed gender differences in arrest levels and police use of force. While simple gender differences in police behavior are important for understanding skills men and women bring to the policing occupation, research must also determine under what conditions gender differences emerge and what factors impact the relationship between officer gender and behavior for this knowledge to be constructive. Although sexy, arrest and force decisions occur when police discretion is often limited, adding little to the knowledge of how gender affects everyday police-citizen encounters. Using data from systematic social observations of police-citizen encounters in St. Petersburg, Florida and Indianapolis, Indiana, this article replicates past analyses of gender differences in police utilization of controlling and supporting behaviors, but also extends the analyses by assessing the possible impact of intervening situational and organizational characteristics, determining under what conditions female officers utilize different behaviors from their male counterparts. The findings provide mixed support for the general hypothesis of gender-specific responses. Consistent with previous literature, this research suggests that women are much less likely than men to utilize extreme controlling behavior, such as threats, physical restraint, search, and arrest. Surprisingly, the findings do not confirm that women are more likely than men to use supporting behaviors, even when controlling for women's greater likelihood to hold community policing assignments. These findings, while unexpected, are important. Simply assuming female officers manifest stereotypically feminine traits in policing tasks is clearly an overly simplistic conceptualization of the meaning and impact of gender in policing. The implications for female officers, policing, and future research are discussed.     

Uncertainty and the use of force among Venezuelan police officers

Literature often emphasizes the use of force as a distinctive feature of police work, while risky encounters and uncertainty are conditions under which such work is carried out daily. Conditions leading to the use of force by the police have been associated with the presence of menacing minorities, losing verbal control, the youth and lack of experience of officers, and critical physical proximity between officers and suspects. Additionally, defiance towards the police has often been linked to increased force used by the police. It is here proposed that uncertainty also fosters police officers’ dispositions to use force. In this study, four focus groups were conducted with officers from two Venezuelan municipal police departments in October 2003, presenting a hypothetical scenario progressing from contact with suspects towards an open confrontation involving a shooting. Officers perceived, through different phases of the scenario, an encounter of no easily predictable outcome with suspects, involving potential harm to the police and bystanders. A pattern seemed to appear among officers in which overcoming real or assumed resistance became the central issue. When physical confrontation with suspects became evident, self defence was the clearest justification for the use of force, though the use of force was also defended by officers without further elaboration on the requirements and conditions for effectively thwarting aggression. It appears that uncertainty about the outcome of a situation fosters both the disposition and the justification for using force.

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The status of women police officers: An international review

This paper reports on a survey of English-language police department websites, annual reports and other reports in order to identify key aspects of the status of women police internationally. Findings are reported for England and Wales, Scotland, Northern Ireland, Eire, the United States, Canada, Australia (eight departments), New Zealand, South Africa, Ghana, Nigeria, India, Pakistan, Hong Kong, Papua New Guinea, and Fiji. Data on the proportion of female officers were available from 18 of 23 locations, with a range between 5.1% and 28.8%. Recruit numbers were available for six locations, and ranged between 26.6% and 37.0%. Limited data on rank and deployment indicated overall improvements. Available longer-term trend data suggested that growth in female officers was slowing or levelling out. Overall, the study showed an urgent need to improve gender-based statistics in order to better inform strategies aimed at maximising the participation of women in policing.     

Ethnicity, trust, and acceptance of authority among police officers

This article examines the factors that influence the willingness of police officers to comply with decisions made by police command staff. In particular, this research focuses on the extent to which officer ethnicity interacts with perceptions of procedural justice in influencing officer compliance. The data for this study were drawn from an anonymous mailed survey (n = 648) examining officer attitudes toward the complaint investigation process in one large municipal police department. Structural equation modeling demonstrates that ethnicity does influence officer compliance, but only weakly and indirectly. Latino/a officers are less likely to report trust in police internal affairs than White officers, and thus somewhat less likely report that they are willing to comply with command staff decisions. Other factors, such as morale, perceptions of procedural justice, and rank, prove to be much more powerful predictors of officer compliance than ethnicity.     

Occupational satisfaction and competence of police officers as predicted by the Kuder Interest Inventory

A sample of 77 police officers who had been members of the Evansville, Indiana Police Department for at least two years had been given the Kuder Occupational Interest Inventory prior to being hired. Each was given the Zytowski Personal Data Questionnaire to obtain self-ratings of satisfaction and duty performance. A high percentage (81%) of the officers who had been hired and whose careers had continued in police work had Police Officer as one of their top ten occupations on the Kuder Interest Inventory. The Kuder was less successful at predicting satisfaction and performance. These data supported the concept that stress and burnout were more important predictors of satisfaction and duty performance than were interests.     

Maltreatment by police officers?

In January 1990 amnesty international stated a report concerning 128 cases of alleged torture by the police in Austria since december 1984. Our material consists of 31 cases, three case reports are given in detail. Problems of medical expertise are discussed. It may be difficult to rule out injuries which are caused by accident or self inflicted. Some methods of torture (certain kinds of asphyxia for example) may be impossible to trace.     

Research note: career stage and job satisfaction among southern correctional officers

The career stage theory postulates that employees go through different career stages, and each career stage has different effects on various outcomes, such as job satisfaction. There has been empirical support for the career stage theory from other disciplines, but there has been limited research relating to this theory to corrections. To expand the literature, the current study examined whether different career stages were significant predictors of job satisfactions, while including the personal characteristics and the workplace place variables among Texas correctional officers. The results supported the career state theory: job satisfaction was highest during the entry stage (0–2 years), but was lowest during the second career stage (2–5 years). In career stages three (5–15 years) and four (16+ years), job satisfaction rose. Possible interventions that correctional administrators can undertake to encourage job satisfaction from their staff during the second career stage are discussed.     

Professionalism and campus police officers

Survey research was conducted to examine the effects of education, perceptions of community attitudes, and career commitment upon overall job satisfaction of campus law enforcement officers in North Carolina. Thirteen (13) campus departments participated in the 1984 study. Findings revealed both significant and insignificant relationships. The attained level of post-secondary education was not significantly related to an officer’s perception of having his/her authority questioned, nor was education related to an officer’s feeling of boredom with the job. However, significant relationships were found between several variables including an officer’s willingness to recommend the job to another person and his/her perceptions of community attitudes and the rank of the officer and his/her commitment to the current position.(1)     

Policing wife-abuse: The contribution made by ‘domestic disturbances’ to deaths and injuries among police officers

This study examines the claim that domestic disturbances account for a disproportionate number of deaths and injury to police officers. The uses to which this claim was put and the shift to arresting wife abusers during the 1980s are described. The crises of hegemony faced by the state during the 1960s is used to explain the widespread implementation of a family crisis intervention program that did nothing to reduce deaths and injuries to police officers or family members. The emergence of the women's movement helps explain the state's shift in emphasis from crisis intervention to arresting wife abusers.     

基层民警心理问题的深层原因

面对常用的心理治疗措施难以解决民警群体特有心理问题的困境,课题组把弗洛伊德的潜意识观点与心理动力学原理相结合,在基层民警心理健康状况调查数据的基础上,对民警心理能量的形成和转化过程进行分析,从中寻找心理问题形成的深层原因。     

Incident perception by British police officers

This study compared the perceptions of a group of experienced British police officers with those of a group of young British police officers and of a group of British civilians. Subjects were shown a videotape of an urban street corner scene which contained a number of staged incidents including criminal offenses, suspicious circumstances, and traffic offenses. They were asked to note down all the incidents which they perceived during the viewing of the videotape, No significant differences were found between the three groups in the total number of incidents identified. There was, however, a significant subject group by offense type interaction, with inexperienced police officers showing the highest reporting of traffic offenses and experienced police officers the lowest. In each group there was also an inverse relationship between the number of traffic offenses and criminal offenses/suspicious circumstances noted. This was particularly high in the inexperienced police officer group.     

Religiosity and stress for police officers

Much of the research which has been conducted to date regarding stress and police officers has focused on identifying the presence of stress, associating stress with specific stressors, and comparing levels of stress between police officers and members of other professions. This project focused on the influence of one potential mediator of stress—religious activity. Data were collected from a population of law enforcement officers from a medium sized city and from a comparison group of firefighters from the same city. The data indicate that religiosity has two factors (1) traditional beliefs and activities and (2) religious satisfaction and perceived influence of religion on subject’s everyday lives. The second factor was found to be negatively related to stress for police officers. As religious satisfaction and perceived influence increase, stress increases.     

Officer proactivity: A comparison between police field training officers and non-field training officers

This article examines the behavioral differences between police field training officers (FTOs) and non-FTOs in problem-focused efforts and aggressive preventive patrol. The former refers to officer-initiated security checks and attempts to locate citizens, while the latter includes officer-initiated field interrogations and traffic stops. Data used were collected from Indianapolis, Indiana and St. Petersburg, Florida during the summers of 1996 and 1997. Findings show that FTOs, especially those in St. Petersburg, are more proactive than non-FTOs in attempting to locate suspects and witnesses, but they do not differ in the level of proactivity with respect to security checks, field interrogations, and traffic stops. Implications for future research and policy are discussed.