反思"公共管理(学)":公共行政的观点

公共管理(学)研究,是在扬弃(传统)公共行政(学)观念和行政改革实践的基础之上发展成为目前各国行政学理论发展的主流.具体就我国特定的历史情境而言,笔者认为由于国内行政学理论探讨中存在的"公共性"不足和"行政"研究的相对不足,以及中国行政现实的需求,"公共行政"研究应成为当前最紧要的任务.对"公共管理"概念、理念、模式的引入与研究应相当慎重,公共行政学的科学价值与学术地位不容动摇.     

公共需求管理与公共服务标准化

公共服务标准化建设是服务型政府建设的一个重要发展阶段,它是与公共需求的变化相适应的。本文把人的需要分为生存型需要、安全型需要、享受型需要和发展型需要。中国目前公共需求正从生存型向安全型、享受型、发展型转变,政府公共服务精细化、标准化是这一需要变化的必然要求。政府应通过了解需求、整合需求和引导需求,推进公共服务标准化建设,提升公共服务水平。     

公共管理:社会治理中的一场革命(下)

五、公共管理是一种职业活动 人的职业活动,以及在职业活动中生成的特殊的社会关系,来自于社会生活和社会生产不同领域的分离.在人类社会的早期,社会生产和生活不同领域的分离是以分工的形式出现的,主要是由于社会生产活动的分化造成了职业活动的专门化.到了晚近,职业活动已经不限于生产领域,而是扩大到了生产领域之外的许多领域,几乎遍及社会生产和生活的绝大部分领域.人们在职业活动方面的区别,也不再仅限于活动意义上的"分工",而是职业活动主体意义上的"分群".社会生产的领域有分化、重组、融合的双向运动趋势,而社会生活领域则更多地表现为领域分离的单向运动.     

公共管理的由来及其与公共行政的内在差异--由传统公共行政到公共管理研究之一

产生并服务于当代西方国家政府改革实践的公共管理,促进了行政科学理论研究的重大变化.这种转变,既丰富了行政科学研究的视野与研究方法,也带来了公共事务治理理念与治理模式的变革,从而为公共事务的有效治理、公共利益的有效实现,开辟了广阔的社会资源和发展前景.本文拟对公共管理的由来、特性及其与传统公共行政的内在差异,进行学理意义上的简要梳理和归纳.     

The Reform of the Local Administration in Spain in Terms of Population

Spanish Local Corporations are playing an increasingly important role in the provision of public services without reducing their function of consolidation and structuring of the current sociopolitical system. This reality implies an increase in their need of financial funds without new compensation resources. Also, there is a certain tendency to loose population in many counties along with a greater organic and territorial dispersion that accelerates their financial weakening. This makes necessary to find management alternatives ensuring the appropriate provision of local public services and thus the Local Corporation reform becomes an alternative. In this context, the present paper approaches the analysis and the results based upon a territorial balance criterion on the population and its distribution, aiming ultimately to design an indicator able to measure the need of the Spanish local government structure according to its population and the size of its municipalities. This indicator might measure the regional impact to any variation both in the distribution of its population and in the number of municipalities.     

公共管理的理论基础与实践发展--由传统公共行政到公共管理研究之二

在公共管理模式形成的过程中,跨学科的综合研究为其提供了多视角的思考和复合性的理论基础;而现实中政府因面临种种治理危机所驱动的持续性政府改革浪潮,为公共管理模式发展提供了源源不断的广阔空间.尽管西方国家政府改革的浪潮仍在持续,公共管理理论研究的理论基础也在不断扩展,但公共管理对传统公共行政的取代,既是必然也是现实.     

社会治理转型中的公共行政价值的回应与平衡

公共行政范式转换与社会治理范式变迁相生相伴,每一种社会治理范式实际上都在寻求回应与平衡效率、责任、公平等核心价值,只是在社会治理不同的发展阶段对某一种公共行政价值有所侧重而已.从公共行政价值多元交叉并存的视角来研究和把握社会治理的根本价值和目的,倡导效率、责任与公平等核心价值并重、统一、均衡的科学公共行政价值观,不仅有助于科学把握公共行政理论的发展规律和走向,破解工具性价值与目的性价值的悖论,也有助于社会治理持续均衡发展,从而更好地强化公共行政精神,实现公共利益.     

Public Service Neutrality in Hong Kong: Problems and Prospects

Before 2002, Hong Kong's higher civil servants were required to play the dual role of quasi-ministers and civil servants. In such a context, can we make sense of the claim that Hong Kong's civil service has all along been politically neutral? What role has neutrality played in the governance of Hong Kong? Informed by Kernaghan's model of political neutrality and Oakeshott's idea of civil association, this article argues that the public service should not be regarded solely as an effective instrument of the government in power. In conclusion, this article proposes some institutional measures to strengthen the neutrality of the public service in Hong Kong and argues that properly understanding this will help prevent excessive or illegitimate partisan political power.     

公共管理的理论源流与变革

通过“新公共管理运动”而从传统公共行政理论范式中分化出来的“公共管理”,体现了一种新的理论范式整合。传统的公共行政,以韦伯的官僚制来破解庇护主义,以政治／行政分开来化解政党分肥,以官制度来建构行政组织的基本规范,以泰勒主义来保证效率行政的主导地位。这种行政改进逐渐变成公共行政中的教条主义。结果,官僚制成了官僚主义的代名词,政治／行政两分成了“两张皮”,官制度变成了族主义,效率主导变成了缺乏效果的效率。求解这些疑难导致了传统公共行政范式向“新公共管理”范式的转移。而突出公共性、现代性和综合性的公共管理的理论建构,就是以公共行政为底色而对新公共管理或管理主义、政策分析以及20世纪80年代兴起的公共治理理论的一次理论整合。     

从国家行政到公共管理——历史视角中的公共行政

20世纪 80年代初期以来 ,许多发达国家公共部门的管理在发生巨大的变化。这不仅仅是一种形式上的变革或管理风格的细微变化 ,而是在政府的社会角色下政府与公民关系方面所进行的改革。本文回顾了公共行政发展演变之路 ,希望能有益于社会转型之中的中国各级政府。     

Enhancing Public Accountability for Developing Countries: Major Constraints and Strategies

Many Asian countries are attempting to promote public accountability as a part of public-sector reform, but their situation remains unsatisfactory compared to advanced countries. Except for a few, many Asian developing countries are still struggling with political and socioeconomic weaknesses. Indeed, the nature of public sector reform in many Asian developing countries differs substantially from that of advanced countries. Furthermore, the concept of accountability is not interpreted equally throughout the world. Accordingly, the purpose of this article is to review the major constraints to enhancing public accountability in Asian developing countries and to discuss major strategies to promote such accountability from the perspective of developing countries. This article first reviews the concept of accountability and its development, followed by discussion of constraints in enhancing public accountability and public sector reform, key measures to enhance public accountability, and implications and conclusions.     

新世纪政府管理改革的新课题

新世纪的到来给各国政府管理改革带来了新的课题。新世纪是信息通讯技术高度发达,公民参与政府管理及政策制定的机会和期望不断增强的朝代;新世纪将是政府机构改革和组织变革需要不断按照企业精神和再造模式广泛推进的时代;新世纪将是政府官员需要在思想观念和行为方式上革心洗面,脱胎换骨,从而要求行政教育培训目标和模式进行相庆变革的时代。这些新的课题正日益引起各国政府和专家学的关注和兴趣,如何积极主动地迎接新世纪     

Adaptability of Kuwaiti Public Administration Employees to Total Quality Management Requirements

This exploratory study examines the infrastructure of total quality management （TQM） in Kuwaiti public administration. The research was based on a questionnaire administered to a random sample consisted of 600 government officials from various Kuwaiti ministries. The basic elements of TQM which were investigated relate to work relations, administrative procedures, and professionalism. The objective of the study is to improve quality of public services through diagnosing and strengthening positive points, shedding light on the negative aspects, and giving recommendations on how to enhance services＇ quality. The study results showed that public administration employees are highly adaptable to TQM requirements. Statistically significant variations were found in adaptability to TQM requirements due to gender, age, educational level, job level, and work relations with regard to many aspects. It is recommended that decision makers in Kuwaiti public administrators take some measures to enhance TQM orientation such as simplifying administrative procedures, making greater compatibility between employees and type of work, investing more resources on continuing education of public administration employees and conducting field studies concerning adaptability of other government bodies （public institutions, public companies, etc.） to TQM requirements to see similarities and differences between them and the ministries in this regard and draw appropriate lessons.     

Public Sector Reform

Reform is never far from the centre of public administration practice and scholarship. In this article Doug McTaggart, the chairman of the Queensland Public Service Commission, and Janine O'Flynn, from the University of Melbourne, explore the challenges of reform and the state of play. McTaggart, who was a commissioner on the Queensland Commission of Audit, sets out the case that business as usual will no longer suffice given the range of challenges faced by governments. He sets out to explain how we ended up in our current state and what needs to happen to repair it, drawing on deep experience in the practice of reform. O'Flynn positions reform as one of the central questions in public administration and management and makes the case for rethinking reform conceptually to drive change in practice. In doing so she points to our weaknesses in determining whether reform fails or succeeds and makes the case that, until we rethink reform, business as usual might be all we end up with. McTaggart and O'Flynn bring together the expertise of practice and academia to bring new insights in this persistent challenge of public administration, and raise a series of questions for debate.     

How Best‐Practice Public Administration is Quietly Transforming Victoria

Drawing on interviews with nine Victorian Fellows of the Institute of Public Administration Australia, this article documents examples of successful public sector reforms in Victoria. Examples include the following: a reduction in road fatalities, a reduction in household water consumption, securing Melbourne's liveability despite significant population growth, service and infrastructure delivery, and improved collaboration aimed at addressing family violence and emergency management. The interviews also pointed to promising early commissioning work, designing and creating new markets. Bipartisan support was common to most of the examples, which involve both market and non‐market approaches. The reforms documented in this article make it clear that public servants are contributing to making Victoria a better place.     

混沌理论与公共行政

本旨在探讨运用混沌理论分析公共行政的必要性与可能性。公共组织的非线性、复杂性、不确定性和变动性特征表明,主流公共行政学的理论预设并不符合公共行政的实际。为此,运用主要研究系统的非线性特征的混沌理论来理解公共行政现象并解决公共行政问题,不仅可能,而且必需。混沌不仅为我们提供了研究公共行政的的视角,而且为公共行政的改革提供了理论基础。     

新公共服务对新公共管理的批判与超越：——中国服务型政府建设路向分析

服务型政府是对政府职能的重新审视和定位,其实质是贯彻＂以人为本＂理念的制度架构。不仅有新公共管理所关注的如何从组织技术和管理手段等操作层面上改进公共服务效率的问题,更涉及到政府与公民关系的宪政民主主义的重构,涉及到公共行政的理念转变与制度创新。以新公共服务为代表的民主治理理论突破了新公共管理＂管理主义＂思维的窠臼,指出了一条通过政府与社会、公民关系的民主化治理模式的重构,推进公共行政改革,为服务型政府建设指明了正确的改革方向。     

论新公共服务理论对新公共管理理论的传承与超越

根据库恩的科学范式转换的观点,目前公共行政领域的两种范式:新公共管理范式和新公共服务范式。两种范式的关系并非替代而是传承与超越的关系,这种关系可以通过他们对理性的关注、对参与的关注、对组织弹性化改革与放松管制的态度的比较来说明。了解两种范式的关系对于解决我国目前建设服务型政府中的一些理论和实践困惑有指导意义,提示我们对新公共管理的成果是批判继承而不是抛弃,最终实现公平、公共利益和效率效能价值的统一。     

新公共管理：反思、批判与超越——兼评新公共服务理论

通过采用企业化政府的理念,新公共管理提高了效率,但也导致了公共性、公平、责任、价值诉求等公共管理价值的缺失.通过对新公共管理的反思和批判以及对新公共服务的理论基础、原则和内容的介绍,说明新公共服务在理论基础、价值选择、政府责任、公民精神方面不仅可以弥补和纠正新公共管理的偏颇,并可以替代新公共管理成为公共管理的发展趋势.