Slackers and Zealots: Civil Service, Policy Discretion, and Bureaucratic Expertise

We investigate how aspects of "civil service" systems of personnel management interact with bureaucratic discretion to create expert bureaucracies populated by policy-motivated agents. We construct a dynamic model in which bureaucrats may invest in (relationship-specific) policy expertise and may or may not be interested in policy choices per se. The legislature makes sequentially rational grants of discretion, which serve as incentives for expertise investment and continued service only for policy-motivated bureaucrats. Bureaucratic policy preferences and the legislature's agency problem vis-à-vis bureaucracies develop endogenously in the model. Bureaucratic expertise can be supported in equilibrium only at a cost of its politicization; "neutral competence" is inconsistent with strategic incentives of bureaucrats. We identify several conditions that support the development of an expert bureaucracy in equilibrium, including security of job tenure and control over policy issues for policy-motivated bureaucrats.     

Packaging Support for Low‐Income Families: Policy Variation across the United States

This paper addresses a gap in state‐level comparative social policy research by analyzing policies that support low‐income families with children. Variation in state policy “packages” is measured by considering three characteristics of 11 social programs. Individual measures of policy are found to be weakly and inconsistently inter‐correlated at the state level, but when cluster analysis is used to analyze multiple dimensions simultaneously, five clusters or regime types are identified that have distinctive policy approaches. These range from the most minimal provisions, to conservative approaches emphasizing private responsibility, to integrated approaches that combine generous direct assistance with employment support and policies that enforce family responsibility. A comparison of a subset of programs at two points in time (1994 and 1998) suggests that states made substantial changes in cash assistance and taxation policies after the 1996 federal welfare reforms. The magnitude and direction of these changes remained consistent with the state clusters identified in 1994. © 2001 by the Association for Public Policy Analysis and Management.     

Policy Games and Venue‐Shopping: Working the Stakeholder Interface to Broker Policy Change in Rehabilitation Services

How should bureaucrats engage effectively and ethically with stakeholders to achieve legitimate policy change? This essay draws upon findings from a case study of the introduction of an evidence‐based rehabilitation program for injured workers with soft‐tissue injuries in a workers' compensation jurisdiction in Australia. Despite initial enthusiasm for collaborative policy reform, clinical associations soon withdrew their support. In a classic case of venue‐shopping, a coalition of clinical associations formed in opposition to the foundation principles of the proposed policy, overturning the bureaucrats' preferred consultation strategy: a think‐tank comprising of invited clinical experts. The policy game turned from highly cooperative to fiercely competitive. These policy upheavals are interpreted through the lens of two theoretical perspectives: Sabatier's Advocacy Coalition framework, and Scharpf's Actor‐centred Institutionalism framework. The contrasts in perspectives are melded into propositions for bureaucrats seeking to engage with stakeholders in a contested policy drama.     

Testing the Discourse of Declining Policy Capacity: Rail Policy and the Department of Transport

It has been observed that countries that implemented new public management (NPM) reforms are currently witnessing growing complaints about a decline in the policy capacity of their public services. Australia is a part of this trend with public sector leaders increasingly voicing concern about policy capacity decline within the Australian Public Service (APS). This article sets out to examine whether there is an empirical basis for this discourse and to assess allegations that NPM reforms have contributed to any related shifts. It draws on rail policy and the Department of Transport as its case study. It finds that the reforms transformed role of the department in a way that enhanced strategic policy capacity. However, the reforms also introduced a number of structural impediments that make it difficult for the new role to be effectively executed .     

转型时期的农民工住房问题——一种政策过程的视角

从政策过程的视角论述农民工住房问题纳入国家政策层面的可行性,可为解决农民工住房问题提供政策方向。本文从杜布林冲突的系统分析模型出发,建构“黑匣子”公共政策过程分析模型,并运用成本-收益分析、政府分权理论等,从政策执行的角度来检验政策方案。通过政策输入过程分析,识别形成农民工住房问题的实质因素,并分析农民工住房问题转变为政策问题的实践约束条件。通过对政策执行约束条件的分析得出：农民工住房政策的逻辑起点不是农民工住房质量,而是附加在户籍制上的城乡二元体制结构。研究认为农民工住房问题本身无法作为良好的政策问题纳入中央政府决策范围。建立农民工住房保障体系并允许农民工有条件地享受城市住房保障政策,或直接取消城乡二元结构,都不是解决农民工住房问题的最优政策,但前者作为渐进的决策途径,还是有助于缓解社会转型矛盾的;政府应当制定改革户籍制的长远目标,并在此框架下坚持改革和创新,逐步实现住房保障的城乡一体化。     

农村土地流转政策的执行偏差——对小岗村的实证分析

农村土地承包经营权的流转是完善我国农村工作非常重大的现实问题,但政策执行过程中容易产生偏差。有哪些偏差,其原因何在?街道层官僚理论为分析中国农村土地承包经营权流转的政策执行提供了一个全新的理论视角。以中国改革第一村——小岗村为研究对象,以街道层官僚理论为视角,通过对小岗村的农村土地流转政策执行情况及偏差原因进行实证分析。研究发现,处于公共政策执行末梢环节的街道层官僚在资源稀缺和公共服务弹性需求的夹缝之中,因其特殊的身份、地位和工作性质而持有相当大的政策制定能力,导致公共利益权威分配过程中产生偏差;分析了形成该问题的三个具体原因,对提高我国农村土地流转政策执行的质量具有一定的借鉴意义。     

Ethics Experts as an Instrument of Technocratic Governance: Evidence from EU Medical Biotechnology Policy

This article challenges the assumption that ethics committees introduce democratic control in policy areas where scientific expertise and ethical concerns collide. The claim is that politicians or bureaucrats are likely to resort to the use of ethical expertise when they face a specific type of dilemma: the impossibility, on the one hand, of yielding a consensus on controversial value‐based issues via the democratic route and the need, on the other, to legitimize controversial policy choices in these areas. The article examines this dynamic with regard to the European Union's medical biotechnology policy, a contested policy domain where ethical specialists are awarded expert status. The article finds that establishing ethical experts as a new category of expertise alongside scientific experts actually bolsters the technocratic domain in areas where it is contested, thus reinforcing the authority of experts and bureaucrats in the policy process, rather than democratic control.     

Managerialism, Politics and Legal Bureaucratic Rationality in Immigration Policy

Against claims that public sector reforms have made the functions of managers similar to those in private firms, critics of the managerialist model point to constraints on public sector managers that make their decisions on resource allocation and policy development different from those affecting corporations. Through an examination of policy formulation, program management and decision-making in the Department of Immigration and Ethnic Affairs, this article demonstrates that managerialist program planning, outcome orientation and performance measurement have been introduced, but that this has not precluded an expansion in non-market oriented routine, non-discretionary decision-making involving bureaucratic legal rationality within a legislative and regulatory framework. While some clients have been defined and assessed in terms of economic criteria, they access departmental processing not in terms of market signals, but according to their compliance with the Migration Act and Migration Regulations. Managerialism has not occurred at the expense of classical administrative practices, rather managerialist and legal bureaucratic forms have both grown and influenced political calculations on policy-making.     

Local feminist policy networks in the contemporary American interest group system

The emergence of local feminist policy networks is set within the context of the New Federalism of the Reagan-Bush administrations and the transformation of the U.S. interest group system over the past three decades. A case study of policymaking in a single urban setting focuses on changes in four policy areas of special interest to women: sexual assault, domestic violence, child care, and displaced homemakers. Single-issue feminist policy networks, composed of feminist advocacy groups, women-run services, local elected officials, and urban bureaucrats responsible for delivering, funding or regulating each policy, have formed around these issues. Each is characterized by: responsive policy changes; frequent interactions between local legislators, bureaucrats, and feminists; interlocking directorates; a symbiotic support system; diverse strategies and funding sources; and a federal-type organization. Local feminists have been incorporated in a new group universe embedded within a complex system of intergovernmental grants, contracts, and mandates. These networks help to sustain feminism and its public policy agenda through crises and challenges.     

Welfare Reform and Models of Public Policy: Why Policy Sciences Are Required

Policy could be studied on the basis of three different models: ideological, social science, and policy sciences. Policy in accordance with ideology may not necessarily rely on solid rigorous research to back it up. Policy made solely in accordance with a rigorous social science model might be able to demonstrate a causal relationship between a given policy and desired outcomes, and in the process establish a clear role for good research in the policy process. But it often fails to account for the larger social and political context in which policy is formulated. Good policy should be based on rigorous social science research, while also factoring in the values of the broader society, that is, ideology. This would imply that in order to bridge the gap, that good policy should be formulated in accordance with the policy sciences model because it connects the rigorous methodology of the social sciences with the larger social policy context, that is, the broader policy process. When analyzing the reform of 1996 within the framework of these models, it becomes clear that while the legislation is highly ideological, it is not based on any serious research that would satisfy the criteria of the social science model. It fails the policy sciences model, in part, because its absence of clearly defined objectives, or a single objective, makes the task of measurement difficult. On the contrary, this legislation is a good example of why the policy community would do better to rely more on the policy sciences.     

Policy Positions of Bureaucrats at the Front Lines: Are They Susceptible to Strategic Communication?

It is well established that bureaucrats’ implementation of policies is influenced by their own policy positions, that is, their attitudes toward the given policies. However, what affects the policy positions of bureaucrats? This article focuses on whether the policy positions of bureaucrats at the front lines of government are susceptible to frames and cues embedded in communication. Based on the notion that bureaucrats often adhere to certain professional norms when developing their attitudes toward policies, the authors hypothesize that communication frames and cues that align policies with such norms move bureaucrats’ policy positions in favor of the policy. Results of four studies in European and American settings among mid‐ and street‐level bureaucrats show support for the hypothesized effect. They also show that aligning policies with dimensions outside professional norms is ineffective, possibly even producing opposite effects.     

Performance Measurement in Italian and Spanish Local Governments: Comparative Policy Analysis

NPM reforms have become a global trend and performance management systems are considered suitable to enhance the decision-making process and accountability. The aim of the paper is to carry out a comparative study on the adoption of performance measurement tools in Italian and Spanish (medium-sized and large) local governments. It seeks to find out how widespread these tools are and how their usefulness is perceived. The results show differences between the two countries and that the presence of professional managers – experienced with performance measurement tools – positively affects the adoption of these tools. Moreover, performance measurement tools are perceived as a support for accountability purposes.     

Measuring the Impact of Community Engagement on Policy Making in the UK: A Local Case Study

Innovative attempts to involve citizens in policy making have been one of the defining features of the New Labour government in the UK. In this article, we examine the nature and impact of community engagement mechanisms within the flagship regeneration programme—the New Deal for Communities. Through interviews with practitioners, analysis of survey data and participant observation of governance boards we examine the methods and impact of initiatives to engage residents in policy making. While it is apparent that innovative strategies have been put in place to engage and empower communities in local policy making, this has not always been matched by the development of tools for measuring the impact of involvement or for scrutinizing the policy development and decision-making process. More people may have got involved, but little is known about precisely what effect their involvement has had upon policies at the local level. Consultation, or just publicizing what is happening and community involvement in decision-making are often conflated, and there is only a limited attempt to delineate and quantify the impact of each. It is also evident that information gathered as a result of some community engagement initiatives is not easily linked to policy development and is not always utilized in the policy process. For community involvement to become a meaningful and sustainable aspect of local policy making, an appropriate infrastructure needs to be developed to ensure that the decision-making process is transparent and accountable, and that the input from citizens genuinely informs decision-making.     

On the front lines of welfare delivery: Are workers implementing policy reforms?

The impact of policy changes on the local delivery of services has been overlooked in several decades of largely unsuccessful efforts to “reform” welfare. This article uses one case of state-level welfare reform in the early 1990s to examine the implementation of policy changes in local welfare offices. Direct observation of transactions between welfare workers and clients suggests that policy reforms were not fully implemented by street-level bureaucrats. The instrumental transactions that continued to dominate interactions with clients were consistent with processing claims and rationing scarce resources, but they were poorly aligned with new policies aimed at changing the services and message delivered to welfare clients. The failure to fully implement reforms on the frontlines has implications for the achievement of policy objectives and for equity in service provision. Implementation issues will have even greater urgency as welfare is devolved from federal to state governments.     

Policy Legacies,Visa Reform and the Resilience of Immigration Politics

Comparative scholarship tacitly assumes immigration politics to be relatively rigid. A state's immigration policy legacy is said to institutionalise policy preferences, thereby making it difficult to implement lasting reforms that are inconsistent with that legacy. This presents difficulties for states with restrictionist legacies wanting to implement liberal reforms in response to the emergence of labour shortages or demographic problems. The supposed rigidity of immigration politics is scrutinised in this article through a systematic process analysis of developments in the United Kingdom over the past decade, where the Blair government confounded the UK's characterisation as a ‘reluctant immigration state’ to implement various liberal work visa reforms. The uncoordinated nature of policymaking and implementation, and the limited involvement of state and societal institutions in the reform process, reflect the UK's historical experience with restrictionist policies, and help to explain the subsequent reintroduction of strict visa controls. The case demonstrates that policy legacies indeed play a significant role in defining the character of the policymaking institutions that shape a state's immigration politics.     

Bureaucratic politics and the translation of movement agendas

Research on social movement outcomes focuses on the publicly visible stages of government policymaking. It rarely opens the black box of government's translation of movement demands beyond the agenda‐setting stage and before their materialization into legislative bills. Using a bureaucratic politics perspective, we suggest that bureaucrats play a central role in translating movement agendas into concrete problems and policy solutions, which they tend to link with their bureaus' missions and existing programs. We further suggest that relative consensus among bureaucrats when coupled with politicians' disinclination to intervene in the translation process tends to advantage conservative interpretations of movement agendas. Conversely, interbureau confrontation and political intervention are associated with more radical policy responses. Empirically, we examine the responses of the Israeli government to the large‐scale mobilization, in 2011, surrounding the rising costs of housing and living. We build on archival research and interviews with senior bureaucrats located in 11 central‐government ministries.     

How street‐level bureaucrats become policy entrepreneurs: The case of urban renewal

Under what conditions will street‐level bureaucrats act as policy entrepreneurs? Drawing on the case of social workers working with disadvantaged populations in the context of urban renewal in Israel, we suggest a framework for addressing this question. The research contributes to the literature of public administration and policy both by analyzing the strategies these entrepreneurs adopt to increase their influence on policy design and by proposing that the combination of perceptions of an acute crisis situation, lack of effective knowledge in the area, and the demand for innovation and activism leads street‐level bureaucrats to adopt innovative strategies aimed at influencing policy.     

What Do Bureaucrats Like Doing? Bureaucratic Preferences in Response to Institutional Reform

How do bureaucrats respond to administrative reform in relation to their overall administrative goals? The authors test the bureau‐shaping thesis, which holds that bureaucrats’ preferences for certain kinds of roles and tasks motivate their support for bureau reform. Drawing on attitudinal and behavioral data from a survey of English local government officials, the findings underscore how bureaucrats with different interests and motivations sort themselves into job types. Their preferences drive support for reform, which, in turn, strengthens the executive structure of English local government. Drawing on the literature on bureaucratic responses to institutional reform, the authors offer a more nuanced portrayal of bureaucratic preferences in line with the bureau‐shaping model. A key conclusion: political principals need improved empirical awareness of bureaucratic preferences when undertaking public institutional reforms.     

Public Sector Governance Reform and the Motivation of Street-Level Bureaucrats in Developing Countries

This article draws on health sector reform in Honduras to examine the mechanisms through which governance reforms shape the behavior of street-level bureaucrats. It combines insights from behavioral public administration with original data from lab-in-the-field workshops conducted with more than 200 bureaucrats to assess the relationship between decentralization and motivation. Findings show strong evidence that motivation, measured as self-sacrifice, is higher among bureaucrats in decentralized municipalities compared with bureaucrats in comparable centrally administered municipalities. Increased motivation is most pronounced in decentralized systems led by nongovernmental organizations compared with those led by municipal governments or associations. Additionally, the evidence suggests that higher motivation is related to changes in the composition of staff rather than socialization or changes among existing staff. Overall, this research helps move beyond indiscriminate calls for decentralization by highlighting the interplay between reform design and bureaucratic behavior, as well as the limitations of governance reforms in motivating more experienced bureaucrats.