EXPLAINING DECISION‐MAKING IN GOVERNMENT: THE NEO‐DURKHEIMIAN INSTITUTIONAL FRAMEWORK

In understanding styles of political judgement in government decision‐making, explanatory limitations of rational choice, prospect theoretic, historical institutional, groupthink, and other approaches suggest that there is space for developing other frameworks. This article argues that the neo‐Durkheimian institutional theoretical framework deserves serious consideration. It shows that it offers a powerful causally explanatory framework for generating theories of decision‐making in government which can be examined using historical comparative research designs. The value of the concept of a ‘thought style’ for understanding political judgement is demonstrated, and contrasted sharply with ideology. The theory argues that informal institutions explain thought styles. Well‐known cases from the Cuban missile crisis, and the Wilson and Heath governments illustrate the argument. The article rebuts criticisms offered of the neo‐Durkheimian institutional framework in the literature. Finally, it identifies recent developments and innovations in the approach that make it especially suited to explaining political judgement in government decision‐making.     

INFORMATION‐SHARING AND CONFIDENTIALITY IN SOCIAL POLICY: REGULATING MULTI‐AGENCY WORKING

In recent years, there has been growing concern in the UK that local services aimed at risky or vulnerable people are ineffective, because of agencies’ persistent failure to share information about their clients. Despite considerable national policy effort to encourage better information‐sharing, previous research indicates that there are many cases where information is still not shared when it should be, or where it is shared when it should not be, with potentially devastating results. This article uses data from the largest empirical study of local information‐sharing yet undertaken to examine four policy sectors where multi‐agency working has come to the fore. It shows that variations in their information‐sharing and confidentiality practices can be explained by neo‐Durkheimian institutional theory and uses insights from this theory to argue that current policy tools, which emphasize formal regulation, are unlikely to lead to consistent and acceptable outcomes, not least because of unresolved conflicts in values and aims.     

Restructuring,Reconsidering, Reconstructing: Implications for Health Human Resources

Abstract

In the 1990s, many health care organizations adopted restructuring strategies that were inappropriate to an industry in which the effective use of workers' knowledge, skills and social relations was essential to productivity. Workforce cuts and the withdrawal of workplace supports without sufficient consideration of human consequences led to a demoralized and short‐staffed workforce rather than cost containment. This paper uses two neo‐capitalist perspectives to illustrate the impact of restructuring initiatives on nursing, the most numerous health care profession. It describes how reconsideration of strategies adopted during restructuring has led to a search for new approaches to institutional change that make optimum use of human and social capital.     

Unanticipated capital flows and the Mexican economy: An empirical investigation

This research explores the differential impact of unanticipated and anticipated foreign capital flows on Mexico's economy for the period 1965–85. If unanticipated flows cause appreciation of the real exchange rate and do not affect domestic expenditure, one can assume that the country's foreign exchange constraint is not binding. Based on empirical evidence, this hypothesis can be rejected. The implication is that Mexico's problems probably do not stem from overborrowing. Anticipated capital flows do affect private spending, but a negative coefficient suggests that the private sector has borne the brunt of post‐crisis adjustment. The results show that the Mexican government has dominated the expenditure of foreign loans throughout the period.     

Unintended Consequences of NPM Drive the “Bureaucracy”

This article examines the unintended consequences following implementation of a new public management (NPM) reform—a performance-based salary system—in two Swedish public schools. Headmasters and central office personnel were interviewed. The expected reform results at last appeared a decade after implementation when salary-setting procedures adopted the bureaucratic framework. Despite the common view that NPM reforms, owing to unintended consequences, fail because they adapt poorly to the Weberian control regime at public organizations, this article argues that the unintended consequences of an NPM reform can drive the “bureaucratic” organization even when there is no evidence of debureaucratization.     

What Does the “Terrorist” Label Really Do? Measuring and Explaining the Effects of the “Terrorist” and “Islamist” Categories

Many scholars and practitioners claim that labeling groups or individuals as “terrorists” does not simply describe them but also shapes public attitudes, due to the label's important normative and political charge. Yet is there such a “terrorist label effect”? In view of surprisingly scant evidence, the present article evaluates whether or not the terrorist label—as well as the “Islamist” one—really impacts both the audience's perception of the security environment and its security policy preferences, and if yes, how and why. To do so, the article implements a randomized-controlled vignette experiment where participants (N = 481) first read one out of three press articles, each depicting a street shooting in the exact same way but labeling the author of the violence with a different category (“terrorist”/“shooter”/“Islamist”). Participants were then asked to report on both their perceptions and their policy preferences. This design reveals very strong effects of both the “terrorist” and “Islamist” categories on each dimension. These effects are analyzed through the lenses of social and cognitive psychology, in a way that interrogates the use of the terrorist category in society, the conflation of Islamism with terrorism, and the press and policymakers' lexical choices when reporting on political violence.     

Citizenship,Identity and Foreign Policy: The Contradictions and Consequences of Russia's Passport Distribution in the Separatist Regions of Georgia

This article examines the role of Russian passports and citizenship in facilitating Abkhazian and South Ossetian separatism in Georgia. It questions Russian leaders' justification of the country's intervention in the August 2008 South Ossetian crisis on the basis of defending co-nationals' human rights, noting the tenuous circumstances under which citizenship was granted and Russian policymakers' general disregard for human rights among non-ethnic russkii groups both domestically and abroad. The rationale for Russian state actions is placed within the desire for geostrategic gain in the former Soviet Union and the restoration of civic national pride.     

Mine smartness and the community voice in mine-risk education: lessons from Afghanistan and Angola

Mine-risk education programmes will fall short of their intended impact for as long as they fail to take into account local responses—knowledge, logic and everyday practices—to mine threats. Community information, systematically collected through household and institutional surveys, can help to define and understand endogenous ‘mine smartness’. The same evidence provides insight into the impact of mine-risk education, including its unintended consequences. Using six criteria of mine smartness, ciet carried out evaluations of mine-risk education in Afghanistan (1997) and Angola (1999). The first clear lesson to be drawn from these evaluations is that people in mine-affected areas do generate their own broadly effective means of facing the daily threat of mines. The second lesson is that people take risks for reasons that make sense to them: ‘education’ that landmines are dangerous probably adds little value for them. The third lesson is that mine-risk education that does not take into account these first two lessons can cause harm. The evaluations produced evidence of unintended risk-taking by people exposed to mine-risk education programmes.     

PERFORMANCE MANAGEMENT AND CITIZEN SATISFACTION WITH THE GOVERNMENT: EVIDENCE FROM CHINESE MUNICIPALITIES

Despite the fact that performance management has been ubiquitously adopted in the public sector across the world today, there is limited and inconclusive evidence that it improves citizen satisfaction with the government. In this article, we use survey data and multilevel modelling to analyse the effects of multiple performance management components on citizens' perceptions of government performance across 19 major cities in China. The results reveal that performance management does have a positive impact on citizen satisfaction. In addition, citizen participation, performance feedback and accountability, and information openness are positively associated with citizen satisfaction along various performance dimensions in different magnitudes. While we should take account of and mitigate its unintended consequences, our results suggest that it is still promising for public organizations to implement performance management.     

NOT SO ‘ARM'S LENGTH’: REINTERPRETING AGENCIES IN UK CENTRAL GOVERNMENT

Administrative decentralization to government agencies (so‐called ‘agencification’) has attracted much attention in recent years, increasingly for its longevity or evolution after the ‘high’ managerialism of the 1980s, and largely through a neo‐positivist epistemology. Drawing on techniques of narrative and discourse analysis, and a model of incremental ideational change, this article identifies the necessity of supplementing those existing large‐N analyses of agencification's expansion and decline with qualitative attention to the endurance of policy meaning. It demonstrates how the original foundations of managerialism, civil service empowerment and decentralization from the UK's seminal ‘Next Steps’ agency programme are eschewed in contemporary reform discourse, where agencification is instead advocated as centralized, politically proximate and departmentalized governance. This substantial reinterpretation of the arm's‐length concept not only challenges existing claims of continuity in UK administrative policy, but also demonstrates the utility of interpretive methods for exploring longevity in public management more widely.     

Explaining Israel's Misuse of Strategic Assassinations

This study explains Israel's insufficiently discriminate use of strategic assassinations during the last two decades. It shows that the tool's misuse considerably diminished its overall contribution to Israel's national security. It identifies five dimensions of systematic misuse: timing, political views of the targets, organizational affiliation, domestic political consequences for the adversary, and the visibility of Israel's responsibility. It finds three clusters of causes for these patterns of misuse: a flawed decision-making culture, the prevalence of false causal stories, and the pernicious effect of norms. This study could not find evidence for a direct link between domestic political pressures to any systematic pattern of misuse.     

THE WHITEHALL PROGRAMME AND AFTER: RESEARCHING GOVERNMENT IN TIME OF GOVERNANCE

This article revisits the Whitehall Programme and Rod Rhodes' crucial role in setting it up. It examines the research commissioned for the Programme and how research in this field has changed since the mid 1990s. It confirms that research on Whitehall has become more diverse and specialist – reflecting its apparent hollowing‐out – but that research employing a longer historical perspective does not support an interpretation that government in the UK was ever strongly filled‐in. It also suggests that the study of Whitehall now demonstrates more theoretical ambition than hitherto, and, in the light of the dominance of qualitative research in this field, calls for a more sophisticated methodological debate about qualitative approaches to the study of government and especially their potential contribution to theory‐building.     

Uses and limitations of performance measurement in the civil service: An assessment from the Singapore and New Zealand experiences

This article examines the relevance of Zartman's “ripeness theory” to explain the resolution of the China‐Vietnam conflict. It analyses the core concepts of this theoretical approach to the study of conflict resolution, and evaluates the explanatory value of this approach for understanding the resolution of conflict in specific cases such as the China‐Vietnam conflict. The article identifies three core concepts in this theory, including “hurting stalemate”, “ripe moment”, and “ripe for resolution”. But from the analysis of the China‐Vietnam conflict, it could not discern any of these concepts or stages in the process of conflict resolution in this particular case. Thus, it concludes that Zartman's theoretical approach does not have an explanatory value for the case of the resolution of the Sino‐Vietnamese conflict.     

Redesigning the Hollow State: A Study of Florida Child Welfare Service Reform through the Lens of Principal-Agent Theory

While principal-agency theory has greatly facilitated our understanding of governance and management in the hollow state, close examinations of how system designs affect agency problems has been rare. The purpose of this study is to explicitly investigate the effects of different contract configurations on agent shirking, which is a common problem in third-party service delivery arrangements. Florida's recent statewide privatization and reconfiguration of its child welfare service delivery system are analyzed for this purpose. Data were collected through intensive document reviews and interviews with the public managers and the contract agents who were involved in the reform. Major structural components of the redesigned system (such as overall contract configuration, procurement policies, oversight mechanism, payment methods, and vendor governance structures) are examined and compared with those of the old system. The results of the analysis suggest that the Florida reform installed several structural devices intending to curb agent shirking that plagued the old system. The most significant changes involve a transition of the contracting scheme from a fragmented quasimarket based on dyadic contracting to an integrated service network based on a managed care model, a shift of the focus of the contract oversight from compliance and process to service outcomes, and a transfer of programmatic and financial risks and uncertainties from the government to vendors. Further, the findings of the study reveal some unintended consequences of the reform. For example, the reconfigured system that empowers communities also promotes local parochialism that hinders the government's statewide policymaking ability. The reform that consolidates contracts into the hands of a few large vendors under a standardized contract management system unites the vendors around their common interests to confront their government principal.     

Africa’s Pasts and Africa’s Historians

Creation of local government districts has become an enterprise in Uganda, with many stakeholders having diverse opinions about the government's motives. This article examines the questions: What are the proclaimed and hidden or implicit intentions of the government? What evidence is available to provide reasonable interpretation of government action according to a particular rationale? By triangulating primary and secondary data and using a deductive approach, the study concludes that the initial intention of the government to create new districts to bring services and government closer to the people was consistent with the country's constitution and decentralisation policy. However, since 1997, and especially since 2006, other rationales have come to the fore, though not communicated as such in public policy statements. While we do not exclude ethnic rationale, the article finds more evidence that points to political patronage and a variant of gerrymandering (namely, that of splitting up districts while not redrawing boundaries).     

Post‐Olympic Powershift: The Return of the Middle Kingdom in a Post‐American World

In the minds of its leaders and intellectuals, China is more than just another successful emerging economy and a rising regional power. For them, what is going on today might be considered a renaissance that will bring a neo‐Confucian sensibility to a post‐American world. In this section NPQ editor Nathan Gardels reports on his recent visit to Shanghai. Wang Hui, China's leading new left intellectual and author of The Rise of Modem Chinese Thought, offers his, views on subjects ranging from modernity to Tibet.     

Modern China Emerged Before Its Encounter with the West

In the minds of its leaders and intellectuals, China is more than just another successful emerging economy and a rising regional power. For them, what is going on today might be considered a renaissance that will bring a neo‐Confucian sensibility to a post‐American world. In this section NPQ editor Nathan Gardels reports on his recent visit to Shanghai. Wang Hui, China's leading new left intellectual and author of The Rise of Modem Chinese Thought, offers his, views on subjects ranging from modernity to Tibet.     

Optimal feeder roads in developing countries: The case of Thailand

The economic rationale of the construction of feeder roads in LDC's is that such roads stimulate agricultural activity within the area of influence of the road. Nearly all project reports prepared by contractors stress the probable agricultural benefits of feeder road construction but the evidence of a limited number of post‐construction appraisals suggests that such benefits may be small or nonexistent. It is the purpose of this article to examine the economic theory underlying the possibility (or non‐possibility) of induced benefits. The article concludes with an application of the theoretical results to feeder road construction in Thailand.     

NEW PUBLIC MANAGEMENT IN PUBLIC SECTOR ORGANIZATIONS: THE DARK SIDES OF MANAGERIALISTIC ‘ENLIGHTENMENT’

For many years the proponents of New Public Management (NPM) have promised to improve public services by making public sector organizations much more ‘business‐like’. There have been many investigations and empirical studies about the nature of NPM as well as its impact on organizations. However, most of these studies concentrate only on some elements of NPM and provide interesting, but often anecdotal, evidence and insights. Perhaps exactly because of the large amount of extremely revealing and telling empirical studies, there is, therefore, a lack of a systematic identification and understanding of the nature of NPM and its overall relevance. This paper contributes to a systematic identification and understanding of the concept of NPM as well as its multi‐dimensional impact on public sector organizations. First, the paper aims at (re‐) constructing a comprehensive taxonomy of NPM's main assumptions and core elements. Secondly, the paper tries to provide a more comprehensive and meta‐analytical analysis of primarily the negative consequences of NPM‐strategies for public sector organizations as well as the people working in them.