Consultation in Local Government: A Case Study of Practice at Devon County Council

This paper provides an evaluation of consultations undertaken by Devon County Council and is based on interviews with over 40 managers. Information is supplied about the details given to consultees, the methodological expertise of council employees, the extent to which consultations were co-ordinated across the authority and the results/impact of the consultations. This evidence is used to identify issues with a widespread application.     

Local Government Partnerships in Urban Management: The Case of South Asia

The article examines emerging partnerships in local government in South Asia. It argues that public private partnerships at local authority level tend to emerge where existing service deficiencies are greatest and most often involve the private voluntary sector. These partnerships typically function as 'hybrid' concessions where the private operator performs a service and collects a fee but without responsibility for capital investment. Many of the most successful partnerships have operated at the most localised level involving a coalition of stakeholders under local authority co-ordination. However, few partnerships have developed adequate mechanisms for joint planning, management and monitoring of services.     

Hearing But Not Listening: The Local Government Review Process

This article presents a study of the local government review process in West Sussex. As in any local government reorganization the career and status concerns of individuals and broader positions of coalitions dominant in different organizations provide the dynamic to a 'play of power' which is in turn conditioned by external events and contextual factors. Underlying the analysis is a concern to assess whether in particular the presence of an independent commission facilitated the application of an element of policy analysis and learning into the process. It is concluded that little in the way of a reflective and deliberative process occurred. Equally it is noted that to achieve such qualities in public decision-making is a challenging and daunting task when major organizational interests are at stake.     

Restructuring Local Government in Hampshire: A Case of Mistaken Community Identity?

This article examines the impact of the idea of community identity upon the Local Government Review in England. It considers the extent to which the notion of community identity was built into the Local Government Review nationally and, moreover, locally in Hampshire, and the extent to which it shaped the outcomes of the Local Government Review. Three conceptions of community identity are examined - affective, effective and deliberative community identity - and their interplay assessed in shaping the process of restructuring local government. The article argues that the issue of community identity figured prominently in the early stages of the Local Government Review, but faded away as it got caught up with the political machinations of central government, local authorities and political parties.     

External Constraints on Local Service Standards: The Case of Comprehensive Performance Assessment in English Local Government

Central government in the UK has introduced performance management regimes that apply rewards and sanctions to local service providers. These regimes assume that organizational performance is attributable to decisions made by local policy-makers rather than circumstances beyond their control. We test this assumption by developing a statistical model of external constraints on service standards and applying this model to the outcomes of comprehensive performance assessment (CPA) in English local government. The results show that CPA scores were significantly influenced by the characteristics – such as social diversity and economic prosperity – of local populations. Thus 'poor' performance is partly attributable to difficult circumstances rather than bad choices.     

Health and Local Government Partnerships: The Local Government Policy Context

This article explores partnerships between health and local government from the local government perspective; placing developments between the two sectors within the wider context of the Local Government Modernisation agenda. A number of commentators have argued that developments since 1997 – in particular the emphasis on community leadership and the new power of well-being – have provided local authorities with an exciting opportunity to reclaim a more pivotal role in shaping the health agenda at the local level. Such a role would be based on promoting well-being and a good quality of life, in keeping with the social model of health. In the longer run this reclaimed role could produce a shift in what has become the main boundary between health and local government: the health–social care boundary. The article reviews developments in three key areas: the health–social care boundary; the core components of the Local Government Modernisation Agenda; and the relationship between regeneration and health. The paper concludes that although progress has been made in regeneration and health and there is potential in elements of the Modernisation Agenda that these do not equate to a paradigm shift in local government's perspective on health. Instead, the social care boundary continues to dominate local government's vision of health. Central to this picture of modest progress is the substantial barrier to more radical change provided by the performance management frameworks governing both sectors.     

'Unprecedented in Local Government Terms'– The Local Government Commission's Public Consultation Programme

The purpose of this article is to describe and evaluate the public consultation exercises mounted by the Local Government Commission for England under its successive Chairmen, Sir John Banham and Sir David Cooksey. The Commission was evidently proud of this aspect of its work, emphasizing repeatedly its unprecedented nature: in itself an unremarkable claim in the context of British local government structural reviews. This article suggests that, in terms of quality and value for money, as opposed to sheer scale, the consultation programme - and particularly the three principal tranches of MORI residential surveys - was less laudable. The article examines each of these surveys: the stage one community identity polls, which might have contributed to the government's intended 'community index', had the latter not previously been rejected by the Commission; the stage three option consultation surveys, the Banham Commission's instrument for the hybridization of English local government, which prompted accusations of policymaking by opinion poll; and the stage three 're-review' surveys for the Cooksey Commission, which had already indicated its disinclination to accord local public opinion any special weighting in its deliberations. The article attempts to summarize, in two key tables, both the results and the impact of the Commission's public consultations, and in doing so to trace the progress of the review from an initially proposed 99 new unitary authorities, down to 50, then 38, and back up to the final total of 46.     

The Local Government Review: An Inter-Organizational Perspective

This article uses Benson's 'political economy' model of inter-organizational relations to interpret inter-authority relationships during the course of the local government review process in England (1992-95) and in particular to explain the preparedness of large numbers of district councils to support proposals which implied their own destruction. Six more specific influences are identified which led to this outcome:
(i) The changing pattern of expectations and perceived possibilities as the Review progressed.
(ii) The conflictual context of relations within the network linking individual counties and districts, and their respective associations.
(iii) The influence of the districts' national representative body - the ADC - which was arguing strongly for a 'super-district' solution.
(iv) The plausibility of the view of some mergers as de facto takeovers of one authority by another.
(v) The special nature of local authorities as (party) political institutions as well as public sector bureaucracies.
(vi) The rationing of information through central-local networks, in the context of 'unclear rules'.
It is concluded that with certain modifications Benson's framework provides a helpful explanatory mechanism.     

Local Politics,Central Power: The Future of Representative Local Government in England

When Labour took power in 1997, local government was battered and bruised, but it had survived, and indeed retained much of its vitality. What would happen next? Where the Conservatives had used the language of competition, New Labour promoted its policies around an ideology of modernisation, and rapidly introduced a new legal framework, new powers and strong incentives to improve performance. But by 2004, in the run-up to another general election, Labour increasingly emphasised the rights of consumers to choose providers of services, and the value of involving the private sector in public sector provision. There were proposals to take the finance for education and social services out of local authority control. A complex geography of partnerships and networks had developed, which required small executives of salaried councillors, far fewer than the large numbers needed by the committee system. But turnout in local elections remained low, and membership of both Labour and Conservative parties declined. The paper uses a simple stakeholder analysis to show how councillors and local activists were marginalised. It suggests that the government has a choice: it could either accept that the era of multi-skilled councillors responsible for the multi-purpose local authorities is ending, or it could radically rationalise the present quangos, partnerships and other governance structures to re-create it.     

Towards Performance,Quality and Environmental Management in Local Government: the Case of Spain

The search for improvements in the management and quality of public services seems to be a constant in all public administrations, and there is an ever-increasing use of management techniques and models from the business sector. The aim of this paper is to show which management systems are being used by Spanish local governments to improve their management in terms of economy, quality and the environment. Our analysis is based on a questionnaire sent to Spanish local governments about the tools they use and the factors that influence their implementation. The results show that more efforts are necessary to implement performance measurement and total quality management, but they also show some positive aspects, such as the usefulness of performance measurement and its application to decisions in those local governments that have implemented it.     

E-Governance Approaches at the Local Level: A Case Study in Best Practice

In the fall of 2009, the city of Prague set out to conduct a critical analysis of its overall performance by closely examining the performance of the city's districts. In conjunction with the E-Governance Institute at Rutgers University, Newark, New Jersey, and the Public Technology Institute in Washington D.C., a quantitative survey of all 22 administrative districts' e-governance and online presence was conducted. Guided by the survey results, qualitative case studies of the top five performing districts were carried out in January 2010. The underlying goal of this research project is to further improve e-governance in Prague and foster a greater understanding of successful digital government initiatives. The findings of the survey and the case studies are presented, and key findings in the case studies are highlighted.