The relationship of work-family conflict with job stress among Indian police officers: a research note

Law enforcement is often described as a challenging occupation, and working in law enforcement can result in work–family conflict. This exploratory study was undertaken to examine how the different dimensions of work–family conflict are related to job stress among Indian police officers. There are four major dimensions of work–family conflict: strain-based, behavior-based, time-based, and family-based. Data was collected from a survey of police officers in the Sonipat and Rohtak districts of the Indian state of Haryana. Bivariate results revealed that an increase in any one of the dimensions of work–family conflict was associated with increases in stress from work. Multivariate analysis, however, revealed only three of the four dimensions of work–family conflict had a significant association with job stress. Specifically, strain-based conflict, behavior-based conflict, and family-based conflict were significantly associated with higher levels of job stress. These findings provide support for the job strain model.     

A research note on the association between work–family conflict and job stress among Chinese prison staff

Job stress, which has been found to have numerous negative effects on U.S. correctional staff, occurs as a result of stressors in the work environment. Recent research in the U.S. suggests that work–family conflict (e.g. time-based conflict, strain-based conflict, behavior-based conflict, and family-based conflict) may contribute to job stress for correctional staff. This exploratory study examined how different dimensions of work–family conflict were associated with job stress by surveying 322 staff at 2 Chinese prisons, 1 for male inmates and 1 for female inmates, in Guangzhou. An Ordinary Least Squares regression equation was computed with the job stress index as the dependent variable, and the personal characteristics (i.e. age, tenure, gender, educational level, and marital status) and the four work–family conflict variables as the independent variables. The independent variables explained about 49% of the observed variance in the job stress variable. The personal characteristics, time-based conflict, and family-on-work conflict did not have a statistically significant association with job stress in the multivariate analysis, but both strain-based conflict and behavior-based conflict had negative associations.     

Exploring the association between organizational structure variables and work on family strain among Indian police officers

Work-family conflict occurs when the domains of work and home spill over into one another leading to conflict, which is a real possibility for the unique occupation of policing. Work on family conflict, a subdomain of work-family conflict, occurs when issues at work spill over impacting home life. One form of work on family conflict is strain-based conflict, which is when work problems results in conflict at home, such being irritable at home or arguments with family members and friends. This study examined the relationship between organizational structure variables and work on family conflict strain among Indian police officers. India is the most populous democracy in the world, but little has been published in Western journals of how workplace variables maybe related to work on family strain among Indian officers. Among the organizational structure variables, instrumental communication, organizational support, formalization, distributive justice, and procedural justice each had negative relationships with work on family strain. Input into decision-making had a nonsignificant association.     

Research Note – Strain-Based Work-Family Conflict and its Relationship with Perceptions of Distributive and Procedural Justice among Correctional Staff

Fairness and justice are valued concepts throughout the entire criminal justice system, and they do not resonate any less with employees in the field of corrections. Distributive and procedural justice, two dimensions of organizational justice, were postulated to have salient outcomes for correctional staff. While a growing number of studies have examined the effects of distributive and procedural justice, their effects have not been fully explored. Strain-based work-family conflict occurs when conflict at work spills over and has a detrimental effect on home life. Hierarchical regression analysis of two different surveys of correctional staff, one at a private correctional facility for juveniles run on behalf of the state and another at an adult public state-run correctional facility, indicated that both distributive justice and procedural justice had negative relationships with strain-based work-family conflict.     

Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Work-Home Conflict and Domestic Violence: A Test of a Conceptual Model

The relationship between work-home conflict and domestic violence is examined using data from 295 adults, who worked full time and were in serious relationships. Job satisfaction, gender, gender role attitudes, type of employment, and socioeconomic status were examined as predictors of work-family conflict. Backward stepwise regression analysis revealed that job satisfaction was the only predictor of work-home conflict. Regression analyses were again conducted to determine the moderating effects of general well-being, alcohol use, family of origin violence witnessed or experienced, communication skills, and social support on the relationship between work-home conflict and domestic violence. Both family of origin violence witnessed and personally experienced were revealed as moderators of this relationship. The remaining potential moderators were submitted to regression analyses to determine if they might, instead, be mediators. These analyses revealed that negative communication skills and social support mediated the relationship between work-home conflict and domestic violence.     

The impact of work-family conflict on correctional staff job satisfaction: An exploratory study

Correctional staff job stress has grown dramatically as a result of the increase in inmate populations, legal interventions, and competing ideologies. A wealth of literature has been published on correctional staff job stress. This literature, however, has failed to address the impact of work-family conflict on correctional staff job satisfaction. A survey, administered to correctional staff at a midwestern prison, reveals that role ambiguity and work-on-family conflict have a significant negative effect on correctional staff job satisfaction, while family-on-work conflict does not. Implications are discussed.     

Job burnout among narcotics investigators: An exploratory study

In exploring the relationship between narcotics investigators and job burnout in the United States, a sample of 115 East San Francisco Bay police officers from five law enforcement departments was drawn. Three subgroups (current narcotics investigators, former narcotics investigators, and patrol officers) were used in the survey. The findings indicate that current narcotics investigators had significantly higher burnout scores than the comparison groups on most dimensions of burnout. Both former narcotics officers and patrol officers had similar burnout scores. Conclusions reached were that: (1) narcotics officers experienced a greater degree of job burnout while in the assignment; (2) this burnout was directly attributed to the working environments of the narcotics officers; and (3) burnout decreased once an officer left the assignment. Administrative and managerial implications for dealing with job burnout are discussed along with suggested techniques for dealing with, and minimizing, job burnout among narcotics officers. Future research issues are identified.     

Do Work-Family Conflict and Resiliency Mediate Police Stress and Burnout: a Study of State Police Officers

Occupational stress and burnout have long been recognized as common hazards among police officers. The present study examines whether demographic characteristics and assignment affect police officers’ work-family conflict (WFC), resiliency, stress and burnout, and whether WFC and resiliency mediate the stress and burnout of police officers. The data were collected from a Mid-Atlantic state police agency in the United States of America through a web-based survey. Regression results revealed that minority officers tended to have lower levels of WFC and burnout and better educated officers reported lower degrees of WFC and stress. WFC was positively related to stress and burnout, while resilience was inversely linked to stress and burnout. The effects of race and education disappeared when WFC and resiliency entered the regression, suggesting that their impact was largely mediated by WFC and resiliency. Lastly, stress was found to be positively associated with burnout. Implications for research and policy are discussed.     

The relationship among distributive and procedural justice and correctional life satisfaction, burnout, and turnover intent: An exploratory study

Distributive and procedural justice, two dimensions of organizational justice, have been found to be salient antecedents of many correctional staff attitudes, such as job stress, job satisfaction, and organizational commitment; however, little correctional research has examined their relationships with the life satisfaction, burnout, and turnover intent. Multivariate regression equations were estimated to determine the association of personal characteristics, distributive justice, and procedural justice with the life satisfaction, burnout, and turnover intent of correctional employees based on a survey of 160 staff at a private midwestern maximum security institution. Both distributive and procedural justice had a statistically significant inverse association with burnout and turnover intent, while procedural justice had a significant positive relationship with life satisfaction. Additionally, the results indicated that the association of procedural justice was larger than the association for distributive justice. Similar results were obtained using only responses from correctional officers.     

Organizational climate,work stress,and depressive symptoms among probation and parole officers

While work environment and stress are important factors for mental health, no studies have assessed whether these factors contribute independently to the psychological well-being of probation and parole officers (PPOs). Using statewide survey data from 825 PPOs, we examine the association between depressive symptoms, work stress, and work environment (using the organizational climate measures of role ambiguity, role conflict, role overload and emotional exhaustion/burnout). Findings indicate that organizational climate and work stress are important predictors of emotional exhaustion/burnout, and that these factors have both indirect and independent associations with depressive symptomotology. Together, models including organizational climate and work stress account for two-thirds of the variability in burnout. Moreover, models incorporating exhaustion/burnout, work stress, and organizational climate account for nearly half of the variability in depressive symptoms. Organization climate measures and work stress contribute to depressive symptoms through their effect on emotional exhaustion/burnout. In addition, emotional exhaustion/burnout, role conflict, and work stress are all directly linked to levels of depressive symptoms. This study demonstrates that organizational climate and work stress contribute substantially to the well-being of PPOs and reveals the potential mental health consequences of working in community corrections.     

Hanging on Too Long: The Relationship between Different Forms of Organizational Commitment and Emotional Burnout among Correctional Staff

This study examined the relationship of organizational commitment with job burnout in the correctional institution setting. Participants were 272 corrections employees at a maximum security state prison housing approximately 1000 male felony offenders. Participants completed survey instruments measuring the emotional exhaustion dimension of burnout and three primary forms of organizational commitment (affective, moral, and continuance). Results support the study’s predictions of a negative relationship between burnout and affective commitment, and a positive relationship between burnout and continuance commitment. No significant relationship was found between moral commitment and emotional burnout. While no personal variables were related to burnout, the three forms of organizational commitment accounted for 22% of the burnout variance.     

An Exploratory Examination of a Gendered Model of the Effects of Role Stressors

A gendered model of the effects of role stressors on job stress, job satisfaction, and organizational commitment was tested. Ordinary least squares regression analysis of survey data from correctional staff provided partial support for the proposition that men and women perceive and respond to the work environment differently. Work–family conflict was found to influence levels of job stress, job satisfaction, and organizational commitment among women but not among men. Conversely, role ambiguity, role overload, and perceived dangerousness influenced levels of job stress for men but not women. Furthermore, levels of role conflict and role ambiguity influenced levels of job satisfaction for men but not for women. These findings lend support to further development of gendered theoretical models.     

Job Stress,Job Involvement,Job Satisfaction,and Organizational Commitment and Their Associations with Job Burnout Among Indian Police Officers: a Research Note

Job burnout can negatively impact individual officers, the organization that employs the burned out officers, citizens with whom these officers directly interact, and the community more broadly. The vast majority of the empirical research on burnout has been based on Western police officers. The present study extends our understanding of the associations that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have with the three dimensions of burnout (emotional exhaustion, depersonalization, and a reduced sense of accomplishment) among Indian police officers. Ordinary least square (OLS) regression analysis was used to examine survey data from 827 police officers in the Sonipat and Rohtak districts of the Indian state of Haryana using a systematic random sample. The findings indicate that job involvement and job satisfaction were associated with lower levels of all three dimensions of burnout. Job stress was associated with emotional and reduced accomplishment burnout. High affective commitment was associated with lower levels of a reduced sense of personal accomplishment, while continuance commitment was associated with higher levels of emotional and depersonalization burnout. The results suggest that job stress, job involvement, job satisfaction, affective commitment, and continuance commitment have effects on burnout among Indian officers, as has been found among Western officers. As such, police scholars and administrators should focus on reducing job stress and continuance commitment and increasing job involvement, job satisfaction, and affective commitment among officers.     

The correctional staff burnout literature

Correctional staff job burnout is costly to all involved. As such, it has generated a growing body of research. This study reviewed 53 empirical studies of correctional staff burnout and two review articles published between 1981 and 2014. The majority of studies focused on staff working in a variety of institutional positions, fewer studies focused exclusively on the subgroup of correctional officers, and even fewer focused on a different subgroup. The majority of studies also involved staff at US government-run adult prisons. Most but not all studies utilized Maslach’s Burnout Inventory. Research on the antecedents of job burnout among correctional staff is more common than research on the possible consequences or outcomes of job burnout. Interestingly, despite the empirical emphasis on antecedents of burnout, there has been almost no research on effective interventions designed to deal with correctional staff burnout. Based on this narrative review, significant gaps remain in the research on correctional staff burnout.     

A FOCUS ON EMOTION IN MEDIATION TRAINING

Trainee mediators must learn to understand their own emotions and the emotional reactions of mediation participants to intervene effectively in conflict. Training techniques developed for family and divorce mediation may also apply to training for other types of conflict. Visualization and observation exercises developed a "meta-perspective" on the dynamics of conflict, which can help traines manage their own emotional reactions and think strategically at the same time. Responding to videotaped or role-played emotional reactions from participants can desensitize trainees to conflict. Directing trainees toward information available on the process of divorce or other prolonged conflict can help them respond with more empathy to participants. Attention paid to these emotional issues in mediation training may prevent mediator stress and burnout.     

An Assessment of Judges’ Self‐Reported Experiences of Secondary Traumatic Stress

Many judges experience occupation‐specific stress, such as secondary traumatic stress (STS), burnout, compassion fatigue, and vicarious traumatization. A content analysis of 762 judges’ open‐ended responses to a survey asking whether they had suffered from STS revealed that judges moderately experienced most types of stress. Some case types (e.g., family court) and some job aspects (e.g., gruesome evidence) were particularly stressful. Judges reported both positive (e.g., social support) and negative (e.g., distractions) coping mechanisms. Interventions should be tailored to judges’ characteristics, (e.g., gender), job (e.g., family court), beliefs (e.g., that STS does not exist), and level of distress.     

Role Conflict in Community Corrections

A study was conducted to determine whether prior research had accurately conceptualised community correctional officers' experience of role conflict on the basis of officers' role preferences. It was hypothesised that officers who were welfare workers or punitive officers would experience inter-role conflict while those who attempted to combine the welfare and punitive roles (protective agents) would experience intra-role conflict and role ambiguity. Furthermore, an exploration of how inter-role conflict, intra-role conflict, role ambiguity, and officers' role preferences were related to occupational burnout was conducted. It was found in this study that officers' preferences for the role of welfare worker, protective agent, or punitive officer were not related to the level of inter-role conflict, intra-role conflict, or role ambiguity experienced by officers. Officers' role preferences were not related to burnout. Inter-role conflict and intra-role conflict were associated with emotional exhaustion. These findings call into question the whole tradition in the community corrections literature of inferring role conflict from officers' role preferences and necessitate that the whole issue of whether officers experience role conflict be revisited by employing direct measures of role conflict.     

Secondary Traumatic Stress and Burnout among Law Enforcement Investigators Exposed to Disturbing Media Images

This study examines the psychological impact of viewing disturbing media on investigators engaged in computer forensics work. Twenty-eight federal law enforcement personnel who investigate Internet child pornography cases completed measures of secondary traumatic stress disorder (STSD) and burnout. Substantial percentages of investigators reported poor psychological well-being. Greater exposure to disturbing media was related to higher levels of STSD and cynicism. STSD and burnout scores were related to increased protectiveness of family, reliance on co-workers, general distrust, and turnover intentions. On a positive note, investigators scored high in professional efficacy, indicating they feel their work makes a difference. Furthermore, personnel with supportive relationships scored lower on both STSD and burnout.     

The Association of Occupational Stressors with Different Forms of Organizational Commitment Among Correctional Staff

Committed staff are arguably an absolute necessity for the success of correctional facilities. A growing body of literature has examined how different aspects of the work environment relate to organizational commitment; however, organizational commitment can be operationalized as continuance, moral, or affective. Work environment variables may impact the various forms of commitment differently. Using survey data from 272 staff who worked at a Midwestern maximum-security state prison, this study examined the association between the occupational stressors of perceived dangerousness of the job, role conflict, role ambiguity, repetitiveness, and work-on-family conflict with the three forms of organizational commitment. The effects of the occupational stressors varied for each form of organizational commitment. Specifically, work-on-family conflict had a significant positive association with continuance commitment. Role conflict and repetitiveness had negative associations with moral commitment. Finally, all five stressors had significant negative associations with affective commitment.