A cross‐Canada analysis of the efficiency of residential recycling services

Abstract: The primary purpose of this article is to investigate the factors that predict the efficiency of residential recycling collection services in Canadian local governments. The findings are based on a survey of 128 residential recycling producers from all regions of Canada. One of the most significant findings is the lack of a relationship between private‐sector companies collecting recyclables and the overall efficiency of collection operations. The dominance of the private‐sector collection of recyclables (over seventy‐seven per cent of all producers were contracted companies) does not translate into greater efficiencies. The most important variables in the model are amenable to local control. They include tonnes collected per vehicle per year, requiring full bins, inclusion of composting operations in the overall recycling program, the number of different kinds of materials recycled, participation rate, and reliance on side‐loading collection vehicles. Among the direct predictors of unit costs, the key underlying factor is the productivity of residential recycling operations. Because recyclables are marketed, handling them takes time, reduces the weights that collection vehicles can carry, and generally reduces productivity. Even diligent efforts to improve productivity will not bring recycling costs down to the levels for residential solid‐waste collection. Sommaire: L'objectif principal du présent article est d'examiner les facteurs qui prévoient l'efficacité des services de collecte de produits recyclables résidentiels dans les municipalités canadiennes. Les résultats reposent sur un sondage réalisé auprès de 128 producteurs de collecte de produits recyclables résidentiels opérant dans toutes les régions du Canada. L'un des résultats les plus notoires est le manque de relations entre les sociétés du secteur privé qui récupèrent les produits recyclables et l'efficacité d'ensemble des opérations de collecte. La prédominance de la collecte de produits recyclables par le secteur privé (plus de soixante‐dix‐sept pour cent de tous les producteurs étaient des sociétés contractuelles) ne se traduit pas par une plus grande efficacité. Les variables les plus importantes du modèle peuvent faire l'objet d'un contrôle local. Elles comprennent les tonnes récupérées par véhicule par an, l'exigence de poubelles pleines, l'inclusion d'opérations de compostage au programme général de recyclage, le nombre de différentes sortes de matériaux recyclés, le taux de participation, et le recours à des camions de collecte à chargement latéral. Parmi les variables explicatives directes des coûts unitaires, le principal facteur sous‐jacent est la productivité des opérations de recyclage résidentiel. Comme les produits recyclables sont commercialisés, leur manutention prend du temps, réduit le poids que les camions de collecte peuvent transporter, et réduit d'une manière générale la productivité. Même des efforts diligents pour améliorer la productivité ne feront pas baisser les coûts du recyclage aux niveaux de ceux de la collecte des déchets solides résidentiels.     

Public‐Private Partnerships in Canada: Reflections on twenty years of practice

Across Canada, governments of all level have increasingly embraced public‐private partnerships (PPPs) as their preferred approach to deliver large‐scale public infrastructure. After twenty years of practice, this paper examines the evolving rationales, governance structures and partnership models that have been used to deliver PPPs in Canada. In particular, the analysis highlights common deal structures, types of risks and responsibilities that are transferred to the private sector, and the significant role that public funding continues to have. Outstanding issues facing Canadian PPPs relate to their high upfront costs, limitations placed on meaningful community consultations, and a procurement process that can inhibit design or architectural excellence.     

Research and development impact assessment for innovation‐enabling organizations

The Saskatchewan Research Council has developed an economic and socio‐environmental impact audit process that enables research and technology organizations to use solid, verifiable data to provide a realistic indication of the direct impacts of their research and development work. For direct economic and jobs impacts, the audit methodology has high credibility because the data come directly from the clients, who are the direct users of the organization's services. For government research and technology organizations, these economic impact audit reports and the statistics they contain can be useful for communicating key performance indicators such as the mandate effectiveness, real‐world value, and economic return on government investment to all stakeholders. The same methodology could be easily adapted for governments, not‐for‐profits, or private‐sector companies that conduct, fund, or contract research and development.     

Contracting–out social services

Abstract: Despite the enormous share of social services in government spending and the strong incentives on government to rationalize services, the alternative service delivery (asd) literature has given little attention to social–service delivery. In our paper, we review current approaches taken to social–service delivery in Ontario by the Ministry of Community and Social Services (mcss). Although the mcss retains responsibility for the social–services system, it provides social services almost exclusively through private non–profit agencies under purchase of service contracts. Two themes emerge from our examination of these relationships. First, the standard privatization model has limited application to social–services delivery. Contracts are generally not awarded in a competitive fashion, and contract termination discipline is rarely applied. Given the inadequacies of current performance measures for social services, monitoring contract performance is difficult. Second, the success of attempts to shift provision to private non–governmental entities is intimately linked to the effectiveness of accountability mechanisms, especially outcome–based performance measures. Improving performance measurement is therefore an important priority. In addition to advocating further research into the effectiveness of social services, one interesting mcss initiative has been to look to client communities to help monitor the performance of agencies. We conclude that among the different institutional approaches to social–service delivery, contracting with non–profits is the one that currently seem most appropriate. Sommaire: Malgré la part énorme des dépenses gouvernementales consacrée aux services sociaux et malgré les efforts gouvemementaux pour rationaliser les services, les ouvrages publiés sur la prestation de services par des moyens de rechange n'ont consacré que peu d'attention à la prestation des services sociaux. Nous examinons dam cet article les méthodes adoptées pour la prestation des services sociaux en Ontario par le ministére des Services sociaux et communautaires (mssc). Même s'il retient la responsabilité du réseau des services sociaux, le mssc foumit les services sociaux presque exclusivement par I'intermédiaire d'organismes privés à but non lucratif, en vertu de contrats d'achat de services. En examinant ces rapports, nous en dégageons deux thémes. Premiérement, le modéle de privatisation standard ne s'applique que de maniére limitée à la prestation des services sociaux. Les contrats ne sont généralement pas accordés de maniére concurrentielle, et on n'utilise que rarement la résiliation de contrats en tant que mesure disciplinaire. II est difficile de surveiller la qualité d'exécution des contrats, vu l'insuffisance des mesures de rende–ment actuelles concernant les services sociaux. Deuxièmement, le transfert de I'exé–cution aux organismes privés non gouvernementaux ne peut réussir qu'en présence de mécanismes de responsabilisation adéquats, et en particulier de moyens permet–tant de mesurer le rendement en fonction des résultats obtenus. I1 importe donc d'améliorer les moyens de mesure du rendement. Selon le mssc, en plus des recher–ches suppéementaires concernant l'efficacite des services sociaux, il faut faire appel aux groupes de clients pour aider À surveiller le rendement des organismes. En conclusion, parmi les diverses méthodes institutionnelles de prestation des services sociaux, la sous–traitance faisant appel aux secteurs à but non lucratif semble çtre aujourd'hui la plus appropriwaee. [I]t is no exaggeration to say the state and local governments tend not to know what results their social service contracts are buying. Because competition is low, they have little opportunity to test the market to see what alternatives they have. Few resources are spent to look past what contractors themselves report. The political system has few incentives to dig deeper and many more incentives to maintain the status quo— The problems with oversight underline earlier observations: whatever advantages contracting–out for social services might produce, greater efficiency through market–tested competition is not one of them. State and local governments are engaging in the equivalent of a shopping trip while blindfolded, with little effort spent to squeeze the tomatoes or thump the watermelons     

The case for public‐private partnerships in infrastructure

Abstract: Much of the public debate about public‐private partnerships (P3s) has occurred through the lens of those who either oppose or support this increasingly popular method of delivering public infrastructure assets. Despite some scepticism in the academic literature, an analysis of the key arguments for and against P3s concludes that the P3 model can successfully deliver public infrastructure goods and services, provided that certain key thresholds are met. Lessons learned from early experiments in P3s and from the experience of the newer government P3 procurement agencies suggest that P3s can provide value for money if risk is allocated to the party best able to manage it. An appropriate risk allocation requires that governments have the expertise to identify all of the relevant risks before entering into the partnership contract. Governments must also have the contract management skills to ensure that those risks are in fact borne by the private sector. To maintain public confidence in the P3 model, governments must live up to their own obligations of transparency and accountability and not succumb to private‐sector demands for confidentiality. The article recognizes that not all government goods and services can meet the threshold but that, if they do, it argues strongly for the efficiency and effectiveness of the P3 model. Sommaire: Une grande partie du débat public au sujet des partenariats entre le secteur public et le secteur privé (les P3) a eu lieu par l'entremise de ceux qui opposent ou soutiennent cette méthode de plus en plus populaire de livrer de l'infrastructure publique. En dépit d'un certain scepticisme émanant des documents d'universitaires, une analyse des principaux arguments en faveur des P3 et contre ceux‐ci conclut que les P3 peuvent livrer avec succès des produits et services d'infrastructure publique, à condition que certains seuils clés soient atteints. Les enseignements tirés des premières expériences de P3 et de l'expérience des plus récents organismes d'approvisionnement gouvernementaux P3 laissent entendre que les P3 peuvent apporter une optimisation des ressources si le risque est attribuéà la partie la plus apte à le gérer. Une bonne répartition du risque exige que les gouvernements aient l'expertise pour identifier tous les risques pertinents avant de signer le contrat de partenariat. Les gouvernements doivent aussi avoir les compétences en gestion de contrats nécessaires pour veiller à ce que les risques soient en fait assumés par le secteur privé. Pour maintenir la confiance du public dans le modèle de P3, les gouvernements doivent respecter leurs engagements de transparence et de reddition de comptes et ne pas céder aux exigences du secteur privé concernant la protection des renseignements personnels. L'article reconnaît que tous les produits et services gouvernementaux ne peuvent pas tous atteindre le seuil de conformités mais que, lorsqu'ils y parviennent, le modèle de P3 est alors hautement efficace et efficient.     

Neither public nor private: The efficacy of mixed model public service delivery in two Canadian municipalities

The New Public Management emerged in the 1980s, and with it, alternative service delivery (ASD) mechanisms, which removed service delivery from the public bureaucracy and separated policy making from policy implementation. Most western governments implemented measures including privatization or contracting out of service delivery to the private sector. By the mid‐1990s, many governments started reversing ASD policies and sought new ways to deliver services, leading to a mixed model approach to service delivery, which combines the benefits of the public and private sectors. We examine the adoption of the model in the Canadian municipalities of Hamilton and Ottawa to determine if and how it enhances competition, cost‐savings, efficiency, effectiveness, and good governance in the delivery of public services, during an era of fiscal constraint. Our findings indicate the model is better in enhancing the five variables when compared to solely public or private services delivery.     

The Correlation Effect of Land Finance to Basic Public Service:An Empirical Study on Compulsory Education,Health and Social Services

Local governments are constantly disturbed by land finance about the supplying effectiveness of basic public services. With the steady deepening of the financial reform, this disturbance has reverse effect on the local government reform process. Through literature review of existing land finance and public service, this research constructs the relational theory model of land finance and product supply of basic public services, in order to theoretically interpret the relations between land finance and economic or non-economic public service products, for better distinction. With the aid of random and fixed effect model regression analysis, this paper clarifies the significant impact of land transfer and financial autonomy for the supply of basic public services. Furthermore, with the robustness test, it is found that increasing land finance basic public service provision would generate negative external tropism. Therefore, we suggest proper adjustment of the relationship between the central and local land fiscal configuration, optimizing the structure of land tax, enhancing fiscal autonomy of local governments, and promoting the reform of land finance, for the effectiveness of basic public service provision.     

An honour to be coveted: pride,recognition and public service

Abstract: Efforts to enhance public‐service pride and recognition are based in large part on three related propositions: that an increase in public servants' pride will lead to improved performance; improved performance will lead to greater public recognition of the public service; and greater public recognition will increase public servants' pride. These propositions can be examined by relating the concepts of pride and recognition to those of organizational commitment, job satisfaction, motivation and morale. Intrinsic incentives and less tangible extrinsic incentives are more important to public servants than to private sector employees. Given the relative scarcity of tangible extrinsic rewards in the public sector, governments are well advised to ensure adequate provision of less tangible rewards like appreciation and approval. Among the major future‐oriented government initiatives affecting pride and recognition are measures to foster a learning organization, to promote citizen‐centred service through effective use of information and communications technology, and to move the public service from a rules‐based towards a values‐based institution.     

行政法学视野中的治安承包

治安承包是公共行政民营化浪潮在当下中国特定行政领域中的制度表征，预示着公私部门在公共治理中的密切合作。我国当下治安形势的严峻与现实资源的短缺为治安事务的承包提供了可能，而新公共行政理论及现代警务改革理论也为治安承包的存在提供了理论支撑。面对治安承包现实中存在的大量问题，应当着重通过承包范围的确定、承包人的遴选、承包合同的签订以及绩效评估机制的引入促使治安承包的健康发展。作为秩序行政领域公私合作的典型样式，治安承包的出现显示了我国公共行政民营化的广阔前景。     

Contracting out local government services: the B.C. experience

Abstract: This article discusses the findings of a detailed study of the practice of contracting out local government services in municipalities and regional districts in British Columbia. No similar study has been conducted in Canada to date, and comparable research in the United States has only examined the contracting of selected local government services. The findings are important for local government managers and elected officials because they indicate widespread reliance on contractors. Of all 124 local governments participating in the study, contractors were involved in the production of 32 per cent of all services. Of these, engineering services were the most likely to be produced by contractors (40.4 per cent). Specific comparisons of the B.C. findings with those in U.S. studies suggested that contracting for services was actually more widespread in B.C. than in the U.S. Further, reliance on contracting in B.C. had apparently increased over time. In 1980, 25 per cent of municipalities with a population over 10,000 contracted out the collection of residential solid waste. By 1989, that figure had increased to 54.8 per cent. Local government managers themselves saw no future reduction of the reliance on contracting; in fact, 22.8 per cent predicted an increase over the next five years. Sommaire: Cet article examine les constatations d'une étude détaillée sur la pratique des contrats de services parmi les municipalités et les districts régionaux de la Colombie-Britannique. Une telle étude n'a encore jamais été effectuée au Canada, et des recherches comparables aux États-Unis n'ont examiné que les contrats relatifs à certains services des gouvernements locaux. Les constatations sont importantes pour les gestionnaires et les élus des gouvernements locaux parce qu'elles révèlent le rôle très important des entreprises dans la prestation de services. Si l'on considère l'ensemble des 124 gouvernements locaux ayant participéà l'étude, les entrepreneurs sont impliqués dans la production de 32 pour cent de tous les services. Parmi les services fournis, ce sont les services d'ingénierie dont la plus forte proportion était assurée par des entrepreneurs (40,4 pour cent). Les coniparaisons spécifiques des ronstatations faitcs en Colornbie-Britannique à celles des études américaines suggerent que la Colornbie-Britannique fait davantage appel aux services sous-traités clue les États-Unis. Par ailleurs, la sous-traitance en Colombie-Britannique s'est apparernment accrue au fil des années. En 1980, 25 pour cent des municipaliteAs ayant une population de plus de 10 000 personnes avaient sous-traité le rarnassage des déchets solides résidentiels. En 1989, ce chiffre cyt passéà 51.8 pour cent. Les gestion-naires des gouvernements locaux eux-mêmes ne prévoient aucune réduction de la sous-traitance; en fait, 22,8 pour cent prévoient une augmentation au cours des cinq prochailies années.     

Public‐private partnerships in Canada: Theory and evidence

Abstract: This article develops some theory on and examines the implementation and performance of Canadian public‐private partnerships (P3s). It focuses primarily on infrastructure projects and addresses three questions: 1) What goals do governments expect to achieve through P3s? 2) How effective are P3s likely to be at delivering value to governments and citizens? 3) What lessons can be derived from the use of P3s? The article reviews the government's intended social goals for P3s and evaluates how effective P3s have been in fulfilling them. It then formulates a more comprehensive framework and outlines a “positive theory” perspective of P3s that takes into account the divergent goals of the partners – profit maximization goals of private‐sector participants and the political goals of the public sector. The article evaluates and summarizes the findings and implications of ten Canadian P3s. The appropriate test of success, from a social (normative) perspective, is whether P3s have lower total social costs, including production costs and all of the transaction costs and externalities associated with the project. The ten case studies indicate that the potential benefits of P3s are often outweighed by high contracting costs due to opportunism generated by goal conflict. These costs are particularly high when construction or operating complexity is high, revenue uncertainty (use‐risk) is high, both of these risks have been transferred to the private‐sector partner, and contract management effectiveness is poor. In infrastructure projects, it rarely makes sense to try to transfer large amounts of risk to the private sector. Sommaire: Le présent article élabore une théorie et examine la mise en œuvre et la performance de partenariats des secteurs public/privé canadiens (P3). Il se penche essentiellement sur des projets d'infrastructure et aborde quatre questions : 1) quels objectifs les gouvernements prévoient‐ils atteindre en ayant recours aux P3 ? 2) Dans quelle mesure les P3 seront efficaces à fournir de la valeur aux gouvernements et aux citoyens ? 3) Quelles leçons peut‐on tirer des P3? L'article passe en revue les justifications normatives avancées par le gouvernement pour les P3 et examine leur efficacité. Ensuite, il formule un cadre normatif plus exhaustif. Puis, il présente les grandes lignes d'une perspective de «théorie positive» des P3 en tenant compte des objectifs divergents des partenaires : à savoir, les objectifs de maximisation des profits pour les participants du secteur privé et les objectifs politiques du secteur public. Par la suite, l'article passe en revue et évalue dix études de cas de P3 canadiens. Le test du succès, selon une perspective (normative) sociale, consiste à déterminer si les P3 ont des coûts sociaux totaux inférieurs, y compris les coûts de production, et tous les coûts de transactions et coûts externes associés au projet. Les dix études de cas indiquent que les avantages potentiels des P3 sont souvent surpassés par les frais élevés de passation de contrats dûs à l'opportunisme généré par les conflits en matière d'objectifs. Ces coûts sont particulièrement élevés lorsque la complexité de la construction ou de l'exploitation est élevée et que l'incertitude des revenus (le risque d'utilisation) est forte, que ces deux risques ont été transférés au partenaire du secteur privé, et que l'efficacité de la gestion du contrat est médiocre. Dans les projets d'infrastructure, il est souvent absurde d'essayer de transférer de grands montants de risque d'utilisation au secteur privé.     

Partnering for e‐government: Challenges for public administrators

Abstract: Governments around the world are spending huge sums of money implementing electronic government. Public‐private partnerships with information and communication technology firms have emerged as the vehicle of choice for implementing e‐government strategies. Concerns are raised about the capacity of governments to manage these complex, multi‐year, often multi‐partner relationships that involve considerable sharing of authority, responsibility, financial resources, information and risks. The management challenges manifest themselves in the core partnering tasks: establishing a management framework for partnering; finding the right partners and making the right partnering arrangement; the management of relationships with partners in a network setting; and the measurement of the performance of e‐government partnerships. The article reviews progress being made by governments in building capacity to deal with these core partnering tasks. It concludes that many new initiatives at the central agency and departmental/ministry level seem designed to centralize control of e‐government projects and wrap them in a complex web of bureaucratic structures and processes that are, for the most part, antithetical or, at best, indifferent to the creation of strong partnerships and the business valuethat e‐government public‐private partnerships promise.     

政府购买公共服务的成效与反思——以上海市政府购买岗位为例

随着我国地方政府职能的转变,公共产品与服务的供给方式也正在实现从传统的科层制治理向合同制治理的转变。在这一转变过程中,购买服务成为政府服务供给模式的新选择。上海模式的特点在于政府购买岗位,其采用多点推进、由点到面、覆盖社会服务多个领域、多种聘用模式并存的做法,在实践中取得了一定的成效。但是,也存在着政府购买岗位适用范围模糊、在编人员工作效率有待提高、编外人员数量不断增加、所购服务缺乏合理的价位调节机制等值得理性反思的问题。     

Partners in clime: Public‐private partnerships and British Columbia's capacity to pursue climate policy objectives

Governments are increasingly using public‐private partnerships (P3s) to draw the private sector into more active participation in infrastructure development. Climate action initiatives have not typically yielded profitable results for the private sector, and might therefore constrain the placing of conditions by governments on P3 arrangements. This article investigates a major P3 infrastructure project in British Columbia – the Canada Line extension to Vancouver's urban rail transit network – and concludes that the P3 organization did not constrain the government's capacity to pursue policy objectives for climate action. This counterintuitive result occurred because public sector leadership enabled an effective engagement with environmental policy priorities.     

La capacité d'analyse des politiques au gouvernement du Québec : Résultats du sondage auprès de fonctionnaires québécois

Abstract: This research note complements the work of Howlett et al. on the capacity of Canadian governments for public policy‐making. The new public management wave was driven by the notion of a need for improved service delivery to the population. A number of authors, including Metcalfe, pointed out that the government was then neglecting management in favour of “policy advice.” It was fashionable to show interest in policy but not in management. After decades spent seeking greater efficiency, have we gone too far in the other direction? Do governments have the capacity to develop public policy? Have those responsible for developing public policy received the training they require? This research note addresses the Quebec portion of the Canada‐wide survey on the capacity for public policy‐making. It complements the analysis by presenting the results of the survey conducted among public servants in Quebec. We placed particular emphasis on university education and the retraining of the public servants who work on developing and formulating public policy.     

Rethinking policy capacity in Canada: The role of parties and election platforms in government policy‐making

Abstract: There is an ongoing debate in western industrialized democracies about the genesis of government policy capacity. This article examines this under‐explored issue by looking at the election campaign commitments made by political parties. The author reviews the election policy manifestos of the parties that governed in Canada from 1984 to 2008, some of the proposed policy changes advanced during election campaigns, and the actions taken by governing parties to fulfil those commitments. This research demonstrates that parties were relatively unconstrained in advancing detailed election platforms to the electorate and that they were able to fulfil, or partially fulfil, those commitments at fairly significant levels – particularly incumbent governments, who could draw on their governing experience and the policy advice given by the public service. The author contends that governing parties in Canada possess a high degree of policy‐making capacity and that they have the ability both to advance and implement fairly detailed plans for governing. These findings confirm that political parties are an important source of policy‐making capacity and that such capacity is enhanced by public‐service input.     

地方服务型政府建设的财政困境及其排解

政府职能转变是决定公共财政活动的根本前提,公共财政是政府职能有效实施的物质基础,因此,从公共财政与政府职能的内在关联性出发来反思我国地方服务型政府建设的可能路径无疑是个有益的尝试。而分税制财政体制不完善、地方公共财政资源严重不足以及地方公共财政支出管理混乱这三大财政“瓶颈”成为制约我国地方服务型政府建设成功的重要因素。为此,必须着力构建公共服务型财政体制,以此来加快地方服务型政府建设进程。     

“Man plans,God laughs”: Canada's national strategy for protecting critical infrastructure

Critical Infrastructure Protection seeks to enhance the physical and cyber‐security of key public and private assets and mitigate the effects of natural disasters, industrial accidents and terrorist attacks. In 2009, several Canadian governments published the National Strategy and Action Plan for Critical Infrastructure (NS&AP), a framework for governments and the owners and operators of critical infrastructure – largely in the private sector – to collaborate on the security and increased resiliency of Canada's critical assets. Drawing on the social science risk literature, audits, and a three‐year research and education project, this article argues that the strategy of relationship building, collaborative risk management and information sharing is under‐developed and limited by market competition, incompatible institutional cultures, and legal, logistical and political constraints. The NS&AP should better delineate risks and identify how governments can work with industry, and acknowledge the paradox between trust and transparency, the role of small‐ and medium‐sized enterprise, and how risk management processes can vary.     

走向社区治理

当代中国发生的最深刻的变动,是由原先行政一体化的结构向着政府(公域)、市场(私域)和社会(第三域)并存的结构体系转变。在这个过程中,城市基层社区的重要性不断突显出来。上海社区建设的实践模式已经展现出同时并存的四个工作系统:党的群众工作系统、城市基层行政管理系统、社会生活服务系统和社区居民自治系统。在这个模式的形成过程中,既有政府“行政化主导”和“行政性推动”的作用,也有“社会化发育”和“社区化参与”的作用。自上而下的行政建设和自下而上的自治建设始终同时在推进,是上海社区建设整体进程中的两大结构性力量。但二者并非构成相互不可调和的对立面。只有当其中的一个结构性力量试图排挤甚至取消另一个结构性力量的时候,二者才会表现为一对矛盾。因此,应该引入“社会治理”理念,在城市基层社区构建一个以具体的公共事务为治理内容、政府行政组织和各种群众自治组织之间有效合作、和现代化城市管理相适应的社区治理格局。     

国外私人警务与我国治安承包制探究

治安承包制是近年来出现在公共安全领域的新鲜事物,其本质是社会治安社会化、市场化的一种体现。以英、美为代表的西方国家有发达的私人警务,警务承包是其中重要的形式。私人警务与治安承包有其理论依据:新古典自由主义、新公共管理主义、公共选择理论等。对治安承包制的思考中需要注意一些问题,如服务的范围,市场化所引起的反思等。