Enhancing citizen participation: Panel designs,perspectives, and policy formation

Even though a citizen participation component is included in nearly every major local government planning and policy initiative, most citizen participation techniques have been judged to be less than adequate tools for informing policy makers about the people's will. Recently, having planners or policy analysts work closely with long-standing citizen panels composed of a randomly selected sample of community members has been proposed as one appropriate response to many of the inadequacies of traditional techniques. In this article, staff from a municipal government policy analysis unit describe and critique a yearlong citizen panel project focused on developing a transportation master plan in a university community. They argue that panels can overcome many of the limitations to effective citizen participation. The authors also suggest that panels can work well, but only if policy analysts assume more pro-active and advocacy roles than those routinely found in local government.     

The policy science of democracy: The issues of methodology and citizen participation

There are continuing debates on methodological issues of policy science. On the one hand, the unprecedented advancement in research methods and technology has made it possible to formulate more precise, empirically driven models of scientific inquiries and thus has added credibility on positivist approach of policy science. On the other hand, social systems and subjective values have increasingly been emphasized in policy analyses and have served as impetus to postpositivist approach of policy science. In this essay, I discuss the role of democratization and citizen participation in policy science. While citizen participation is important to ensure democratization of the process of policymaking and to improve the quality of information provided to make appropriate policy decisions, how such citizen participation can be acquired has become another pressing issue. I explore community participation in light of assessing its effectiveness in policymaking and its coherence with the role of policy experts.     

Water quality modeling for environmental management: Lessons from the policy sciences

Models are used in many policy arenas to predict the future consequences of current decisions. A model is typically viewed as a rational, objective means of processing complex information to predict future conditions. With respect to socioeconomic modeling, policy scientists have found that models frequently do not live up to these promises – they often incorporate the modelers' biases, are difficult for decision makers to use, and do a poor job of point predictions. While awareness of these characteristics of socioeconomic models has increased, less attention has been paid to such factors in environmental modeling. This paper explores the implications of policy scientists' observations about socioeconomic models for the use of water quality models environmental decision making. For example, the relatively simple task of modeling for an estuarine waste load allocation decision incorporates judgment in model choice, calibration, and use. More complex watershed models involve even more choices that have implications for decision making. Thus, environmental models are not strictly technical inputs to the policy process. Model users, regulators, and the public should be aware of the judgments and uncertainties involved in surface water quality modeling so that model results are used appropriately in the decision-making process.     

The Performance–Trust Link: Implications for Performance Measurement

Although the link between government performance and citizen trust in government seems intuitive, the relationship is not supported in some of the literature. This article argues that the difficulty of empirically demonstrating this link is rooted in the difficulty of defining and measuring government performance meaningfully. Performance measurement can improve citizen trust in government directly through citizen participation in the evaluation process or indirectly by improving citizens' perceptions of government performance. To achieve this potential, current performance-measurement practice must be improved: to measure what citizens really care about, to be more systematic and integrated across agencies, to include other governing entities, and to become an ongoing participatory process in which governments and citizens are both transformed.     

The power of policy networks in authoritarian regimes: Changing environmental policy in China

In this article, I examine how civil society organizations (CSOs) in China created policy networks among government officials to change environmental policies. I contend that these networks work in similar ways to those in democracies, despite the focus in the literature on how policymaking in authoritarian regimes lacks societal participation. China adopted strict regulations to control CSOs by requiring registration with a supervisory agency. However, CSOs exploit the regulations to use the supervisory agency as an access point to policymakers whom they otherwise could not reach. I use case studies to demonstrate how the strategies used to construct policy networks determined their success in changing policy. This finding represents an initial step in theorizing bottom‐up sources of policymaking in authoritarian regimes given that these regimes all create mechanisms for government control over CSOs, have difficulty accessing good information for policymaking from society, and a policy process formally closed to citizen participation.     

Searching for a Role for Citizens in the Budget Process

Citizen participation in the local budget process is not prevalent, despite encouragement from scholars and professional organizations. This case study of two Kansas cities that have used a variety of input mechanisms in the budget process analyzes the effectiveness of citizen budget participation. Limited effectiveness was found, which may largely be due to the timing of the input, unstated or unclear goals, implementation difficulties, and political and environmental constraints. Citizen input appears to have had little effect on budget decisions, and neither city has institutionalized participation in the process. However, the input mechanisms serve other purposes, such as education and support for specific proposals. Describing the benefits as well as the difficulty of involving citizens in a meaningful way is beneficial to other governments as they wrestle with the issue of defining the citizens' role in the budget process.     

A theoretical basis for participatory planning

Arguments are presented for the reconsideration of models which guide planning behavior and structure planning organizations. Hierarchical organizations are contrasted with reticular organizations and the latter are presented as necessary for effective citizen participation. Legitimacy is presented as a fundamental basis of justifying planning action and historical shifts in forms of legitimacy are noted. Participation, as a form of legitimacy, and several aspects of participatory planning are discussed in terms of recent systems thinking. It is argued that participatory planning increases the effectiveness and adaptivity of the planning process and contributes adaptivity and stability to the societal system. Further, it is argued that citizen participation is an essential element in making the planning process a learning system. This leads to a strengthening of the definition and role of communities in the urban system, and to an unexpected requirement of planners who would adopt a participatory planning process.     

Public Service Motivation (PSM) and Support for Citizen Participation: A Test of Perry and Vandenabeele’s Reformulation of PSM Theory

This article examines how public service motivation (PSM) relates to public managers’ attitudes toward citizen participation. Perry and Vandenabeele suggest that PSM effects are moderated and/or mediated by self‐regulation and by the salience of an activity to self‐identity. Using data from Phase IV of the National Administrative Studies Project, latent model results suggest a direct, positive relationship between PSM and citizen participation evaluation. The relationship is not mediated by value congruence but rather is moderated by the perceived importance of the organization’s citizen participation efforts. The moderating effect has three interpretations: (1) PSM has a stronger relationship to evaluation as citizen participation becomes more important in the agency; (2) at low and medium PSM levels, the greater the importance of citizen participation, the lower its evaluation; or (3) at high PSM levels, the greater the importance of citizen participation, the higher its evaluation. This suggests that PSM is more germane for activities such as citizen participation, invoking relevant values as perceived organizational commitment increases.     

Procedural legitimacy and political trust: The case of citizen juries in Spain

Abstract.  During the past few years, new mechanisms of citizen participation in decision making have been introduced into local governance frameworks in many countries around the world. One of the basic objectives of these mechanisms is to bridge the gap between citizens and politicians or, in other words, to build political trust. In Spain, citizen juries are one of the main manifestations of this trend towards local democratic innovation. Their contribution to the building of political trust depends above all on their ability to secure their own procedural legitimacy. Case studies of Spanish citizen juries demonstrate that this mechanism can guarantee sufficient pluralism, and that appropriate amounts of information and deliberation, as well as devices to guarantee neutrality, can be incorporated. However, the limited role that citizen juries assign to associations and the strategic considerations that all political actors have with respect to them are crucial limits to their broader political acceptance. Moreover, their educative effects are limited by two factors: they are isolated experiences in a context of very limited opportunities for participation; and their impact on decision making tends to be irregular and diffuse. Nevertheless, Spanish citizen juries also have the potential to increase citizens' interest in local events and the topics under discussion, and to stimulate reflection on social problems. Their contribution to achieving better informed and more responsive bureaucrats and politicians could also be a crucial step towards establishing a greater degree of political trust.     

Expectations,performance, and citizen satisfaction with urban services

The expectancy disconfirmation model has dominated private‐sector research on customer satisfaction for several decades, yet it has not been applied to citizen satisfaction with urban services. The model views satisfaction judgments as determined—not just by product or service performance—but by a process in which consumers compare performance with their prior expectations. Using data from a New York City citizen survey, this study finds that citizen expectations, and especially the disconfirmation of expectations—factors that previously have not been considered in empirical studies of the determinants of citizen satisfaction—play a fundamental role in the formation of satisfaction judgments regarding the quality of urban services. Interestingly, the modeling results suggest that urban managers should seek to promote not only high‐quality services, but also high expectations among citizens. Additional implications for research and public management practice are discussed. © 2004 by the Association for Public Policy Analysis and Management.     

Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys

This article develops and tests a comprehensive framework explaining the decision to measure performance, specifically the decision of local governments to conduct citizen surveys. It is structured around a fundamental distinction between subjective performance measures obtained for use in decision making and those that are produced solely for their symbolic value. The author suggests that the field of public administration may be taking a simplified view concerning the promotion and adoption of citizen surveys, overlooking important aspects of the decision-making process of performance-oriented public managers and neglecting the impact of politics and symbols. Political rationality may undercut managerial rationality in the decision to adopt citizen surveys, and symbolic adoption may be the underlying cause of low levels of information use. This study identifies policies to increase adoption of citizen surveys but cautions that simply promoting the adoption of surveys as inherently good may be a naive and wasteful course of action. Practitioners who have already made the decision to measure subjective performance through citizen surveys, or are facing such a decision, can find in this analysis a structure to assess past decisions or guide future decisions.     

Young adults’ conceptions of ‘good’ citizenship behaviours: a latent class analysis

Democracies need an active civic society, and early adulthood is a significant period in life for becoming an engaged citizen. The research reported on here categorized young Australians according to their conceptions of good citizenship using latent class analysis. Half of the sample were characterized as either ‘engaged’ or ‘duty-based,’ suggesting that there is more to consider when talking about citizenship norms and value changes, as the other half comprised ‘enthusiastic’ and ‘subject’ citizens. Prior participation was almost unrelated to those citizenship norms. The findings provide implications for an active citizenry, and the discussion addresses limitations and directions for future research.     

Institutional design and organisation of the civil protection national system in Mexico: the case for a decentralised and participative policy network

Mexico established the Civil Protection National System (CPNS) following the disastrous 1985 earthquake that killed nearly 10,000 people and devastated large sections of Mexico City. The institutional design and structure of the CPNS embraced citizen demands for greater participation in the Federal government's disaster prevention and response programmes. The authors examine the Federal government's response to disasters since 1985 and conclude that the CPNS operates in a manner that is contrary to the precepts that shaped its design and structure. The authors conclude that orthodox beliefs and assumptions about disasters rationalise the current operations of the CPNS. They argue that a holistic perspective of disasters, rather than a change in institutional design and organisation, is required in order to operationalise intergovernmental cooperation and citizen participation. Copyright © 2005 John Wiley & Sons, Ltd.     

Collaborative and adversarial analysis in environmental policy

This study examines two models of analysis used in attempts to resolve technically intensive policy disputes. In the adversarial form of analysis, groups opposing each other in a debate generate competing technical analyses to support their clashing policy arguments. In the collaborative form of analysis, all the groups involved in a debate work together to build a single, mutually acceptable technical analysis of the issues in question. The practical implications of these contrasting forms of analysis are explored in the context of two recent policy debates over the environmental management of the marine oil trade in Alaska. In the first case, adversarial analysis is found to cause a stalemate in the policy process. In the second case, collaborative analysis is found to facilitate the resolution of a policy dispute. In both cases, it is also found that analysis and politics interact in shaping the content of the final policy decisions.     

The Condition of Community Streets and Parks: A Comparison of Resident and Nonresident Evaluations

Practitioners and scholars are concerned that citizen surveys about community services are heavily influenced by respondents' opinions on other issues and by their sociodemographic backgrounds. We search for these biases by examining the extent to which citizen assessments of streets and parks in Iowa communities match the assessments of a nonresident. The citizens' ratings correlate significantly with the nonresident's ratings, indicating that citizen evaluations are not entirely the product of other influences. However, further analysis reveals some bias. In particular, streets are rated higher in wealthy towns, towns high in political efficacy, and towns where residents rate government services good overall. Parks are rated higher in towns where people come together to solve problems and in towns where people rate government services good overall. Even with these biases, our research indicates that citizen evaluations convey reasonably accurate information about the condition of community streets and parks.     

The Australian Citizens' Parliament: forging shared identity through public deliberation

• Active citizen participation is increasingly being recognized as essential to effective public policymaking. A key challenge for public administrators is how to effectively engage constituents' diverse viewpoints in sound deliberation that will likely result in coherent, agreed judgments. This paper investigates one such public deliberation process, Australia's first Citizens' Parliament, which brought together 150 randomly sampled Australian citizens charged with the task of formulating concrete policy proposals to be considered by the Federal government. One unexpected outcome of this initiative, especially given Australian ambivalence about nationalism, was the emergence of a shared identity among participants that appeared to bridge cultural and geographical divides. We explore linkages between salient elements of the deliberative process, the emergence of a sense of ‘being Australian’, and the final agreed list of policy recommendations that indicated an understanding of and commitment to the ‘common good’. If the emergence of a shared identity is acknowledged as a key to the development of a coherent public voice, then further examination of these linkages will be critical to the efficacy of future public deliberations. Moreover, given the heterogeneous nature of the Australian electorate and the challenges inherent in the country's federal governance structure, the findings have significant implications for policymakers in similar constituencies, notably the EU and the USA.

Copyright © 2010 John Wiley & Sons, Ltd.     

法治框架下德国地方治理：权力、责任与财政——以德国莱茵-法尔茨州A县为例的分析

力图在实地调研的基础上,参考德国相关的法律、法规和政策,以公共品供给为线索,描述德国乡村公共品供给的决策、实施与监督的全过程,着力分析公共品供给过程中的权力分配、责任结构和融资途径,以及公共品供给过程中的监督。认为,影响德国乡村公共品供给的因素主要是明确规定不同层级政府权力、责任的法律体系,乡村治理的结构,以及政府间的财政关系。其明显的特点可以归纳为:法治化、辅助性、市场化、公共利益取向、财政主导的融资渠道、健全的监督体制,以及良好的政府间关系。中国地方治理的转型则应该更多地从制度规定、公共财政体制和转移支付制度的建立、地方自主性的发挥、普遍的参与,以及有效的监督等几个方面来思考。     

Technocracy versus reality: Perceptions in solar policy

The task of identifying Federal solar policy and research priorities has been delegated consulting firms, university researchers and technical laboratories. Solar commercialization policies for the residential sector have been a major focus of these entities' efforts; yet their research methodologies have generally ignored the advice and experience of homeowners who have installed solar domestic water and space heating systems. The absence of such input raises the question of how accurately the research community has evaluated the impact of specific barriers and incentive policies to residential solar use. Three surveys compared the planning community's assessments of the barriers and incentives to those of homeowners who had personally experienced the entire solar purchase, installation and operation sequence. Despite the potential for error, no major dichotomy was found to exist between the planning community's perceptions and those barriers and incentives actually extant.