Burnout,Coping, Stress of Conscience and Psychosocial Work Environment among Patrolling Police Officers

Police personnel work under different circumstances in various environments involving stressful situations which can increase the risk of burnout. Aim of this study was to investigate the association between burnout (emotional exhaustion, EE vs. depersonalization, DP) and psychosocial work environment, stress of conscience as well as coping strategies among patrolling police officers in Sweden. Most of the independent variables; psychological demand, decision latitude, social support, and coping scales were correlated with EE and DP. A hierarchical multiple regression was performed to investigate the predictive impact of; psychological demand, decision latitude, social support, coping strategies and stress of conscience. Findings revealed that risk of EE increased with a troubled conscience for both women and men when coping strategies were added to the model. For men risk of DP increased with troubled conscience. Only low decision latitude was associated with risk of DP for women when coping strategies were added to the model. Results from this study indicate that stress of conscience has to be taken into consideration and also levels of social support and decision latitude when studying the influence of the psychosocial work environment on burnout.     

Job demands, job resources, and burnout among police officers

The purpose of this study was to examine the relationship between job demands, job resources, and burnout, and to examine if burnout could predict both work and health-related outcomes among police officers. The participants were 223 Norwegian police officers, and data were collected using a questionnaire. The study was part of a national survey of both health care and non-health care professions. The overall level of burnout was low among police officers compared to other occupational groups tested in Norway. Both job demands and job resources were related to burnout, especially work-family pressure was an important predictor for all of the three burnout dimensions. Burnout predicted individual outcomes, such as psychosomatic complaints and satisfaction with life, as well as work outcomes, such as job satisfaction, intention to quit, and organizational commitment. Suggestions for potential interventions to reduce burnout and negative individual and organizational consequences are presented.     

Secondary Traumatic Stress and Burnout among Law Enforcement Investigators Exposed to Disturbing Media Images

This study examines the psychological impact of viewing disturbing media on investigators engaged in computer forensics work. Twenty-eight federal law enforcement personnel who investigate Internet child pornography cases completed measures of secondary traumatic stress disorder (STSD) and burnout. Substantial percentages of investigators reported poor psychological well-being. Greater exposure to disturbing media was related to higher levels of STSD and cynicism. STSD and burnout scores were related to increased protectiveness of family, reliance on co-workers, general distrust, and turnover intentions. On a positive note, investigators scored high in professional efficacy, indicating they feel their work makes a difference. Furthermore, personnel with supportive relationships scored lower on both STSD and burnout.     

Secondary Victimization of Crime Victims by Criminal Proceedings

It is conceivable that criminal proceedings cause psychological harm to the crime victims involved, that is, cause secondary victimization. To investigate this hypothesis, negative and positive effects of criminal proceedings were investigated, as perceived by 137 victims of violent crimes who were involved in trials several years previously. Trial outcome and procedure variables were measured as potential causes of secondary victimization. Results show a high proportion of victims reporting overall negative effects. Powerful predictors were outcome satisfaction and procedural justice, but not subjective punishment severity, interactional justice, and psychological stress by criminal proceedings. The practical implications of the results pertain to whether victims should be advised to report the crime to the police or not, and to appropriate prevention and intervention measures of secondary victimization by criminal proceedings.     

Examining the effects of coping and social support on work and life stress among police officers

This study examined the effects of coping and social support on psychological distress in response to stressful work and life events among police officers. As part of a larger study investigating stress and coping, a sample of 233 police officers employed within a mid-sized northeastern law enforcement organization volunteered for this study. The results of hierarchical multiple regression analysis showed that the main effect of life events was related to higher distress. Problem-focused coping resulted in a “reverse buffering effect”; the relationship between work events and distress was associated with higher distress. Seeking social support buffered the relationship between work events and distress, and emotion-focused coping buffered the relationship between life events and distress. The implications for developing and implementing stress management programs for police officers are discussed.     

The relationship between shift work, perceived stress, sleep and health in Swiss police officers

Purpose

This study examined how a specific shift system was associated with stress, sleep and health among police officers. Moreover, this study investigated whether gender moderated the association between shift work and stress, sleep and health. Additional analyses were performed to find out how stress and shift work interact in explaining sleep and health.

Methods

The findings are based on a cross-sectional survey. A written questionnaire was sent to all employees of a local police force. 460 police officers (M = 40.67 years, SD = 9.66; 25.2% females) volunteered to take part in the study. 251 subjects were shift workers (54.6%). Police officers filled in a series of validated instruments assessing stress (TICS), perceived health (SF-12, somatic complaints, health care use) and sleep (ISI, PSQI).

Results

Shift work was associated with increased social stress, work discontent and sleep complaints. In turn, shift workers reported decreased use of primary health care. Moreover, stress was associated with increased sleep complaints and lower scores in perceived health. The interplay between stress and shift work did not produce any significant effects.

Conclusions

Workforce health promotion should make attempts to reduce chronic stress, while occupational health physicians should emphasize the diagnosis of undetected sleep disorders.     

THE IMPACT OF SOCIAL SUPPORTS ON POLICE STRESS*

Utilizing a theoretical perspective (the “social supports model”) increasingly applied by stress researchers in other fields, the present endeavor explores whether social supports operate to shield officers from the stresses emanating from police work To investigate this issue, 91 suburban officers were administered a questionnaire that contained scales measuring four job-related stressors, four types of social supports, and two forms of psychological stress—work and life. With regard to the stressors, the data analysis revealed that feelings of dangerousness were significantly and positively related to both stress scales, while shift change and court problems increased only general lye stress. It was also found that supervisory support mitigates work stress while family support helps to reduce more general psychological discomfort. These latter results rein force the assertion that future research could profit by systematically exploring the circumstances, such as social supports, which enable police to cope effectively with the more stressful features of their work.     

Work-related well-being in the South African Police Service

The objective of this study was to assess whether background variables, job stress, and personality traits could predict the work-related well-being (burnout and work engagement) of police members. A cross-sectional survey design was used. Stratified random samples (N = 1,794) were taken of police members of eight provinces in South Africa. The Maslach Burnout Inventory-General Survey, Utrecht Work Engagement Scale, Police Stress Inventory, and Personality Characteristics Inventory were administered. The results showed that age, gender, and race explained a small percentage of the variance in exhaustion, cynicism, and vigor/dedication. Stress because of job demands and a lack of resources predicted exhaustion and cynicism. Emotional stability and conscientiousness inversely predicted exhaustion and cynicism, while emotional stability, conscientiousness, and extraversion predicted vigor and dedication. Stress because of job demands predicted only a small percentage of the variance in vigor and dedication.     

Neighborhood climates of legal cynicism and complaints about abuse of police power†

Research findings show that legal cynicism—a cultural frame in which skepticism about laws, the legal system, and police is expressed—is important in understanding neighborhood variation in engagement with the police, particularly in racially isolated African American communities. We argue that legal cynicism is also useful for understanding neighborhood variation in complaints about police misconduct. Using data on complaints filed in Chicago between 2012 and 2014, we show that grievances disproportionately came from racially segregated neighborhoods and that a measure of legal cynicism from the mid-1990s predicts complaints about abuse of police power two decades later. The association between legal cynicism and complaints is net of prior complaints, reported crime, imprisonment, and other structural factors that contribute to the frequency and nature of interactions involving police and residents. Legal cynicism also mediates the influence of racially isolated neighborhoods on complaints. The mid-1990s is the approximate midpoint of a half-century of police scandals in Chicago. Our research findings suggest that contemporary complaints about police misconduct in highly segregated Chicago neighborhoods are grounded in collectively shared historical memories of police malfeasance. They also suggest that persistent complaints about police misconduct may represent officially memorialized expressions of enduring racial protest against police abuse of power.     

Job burnout among narcotics investigators: An exploratory study

In exploring the relationship between narcotics investigators and job burnout in the United States, a sample of 115 East San Francisco Bay police officers from five law enforcement departments was drawn. Three subgroups (current narcotics investigators, former narcotics investigators, and patrol officers) were used in the survey. The findings indicate that current narcotics investigators had significantly higher burnout scores than the comparison groups on most dimensions of burnout. Both former narcotics officers and patrol officers had similar burnout scores. Conclusions reached were that: (1) narcotics officers experienced a greater degree of job burnout while in the assignment; (2) this burnout was directly attributed to the working environments of the narcotics officers; and (3) burnout decreased once an officer left the assignment. Administrative and managerial implications for dealing with job burnout are discussed along with suggested techniques for dealing with, and minimizing, job burnout among narcotics officers. Future research issues are identified.     

Swedish Police Officers’ Job Strain,Work-Related Social Support and General Mental Health

This study investigated the association between psychosocial job characteristics and general mental health among police officers and the extent to which social support at work plays a role in this association. The findings are based on a cross-sectional survey. A written questionnaire was assessed by 714 police officers volunteered to participate in the study. The participants completed a series of validated instruments assessing job demand, control and social support at work (JDCS); general mental health (GHQ); and sociodemographic characteristics. High job strain was associated with low levels of work-related social support. Moreover, poor mental health was associated with low levels of work-related social support, active work and high job strain. The joint effect of high job strain and low levels of work-related social support had a significant effect on poor mental health. Work-related social support buffered job strain to some extent. Workforce health promotion policies should attempt to reduce job strain and emphasise the importance of work-related social support. Knowledge about police officers’ general mental health and policymakers’ support for police officers may have positive effects on the performance of the police force.     

Organizational climate,work stress,and depressive symptoms among probation and parole officers

While work environment and stress are important factors for mental health, no studies have assessed whether these factors contribute independently to the psychological well-being of probation and parole officers (PPOs). Using statewide survey data from 825 PPOs, we examine the association between depressive symptoms, work stress, and work environment (using the organizational climate measures of role ambiguity, role conflict, role overload and emotional exhaustion/burnout). Findings indicate that organizational climate and work stress are important predictors of emotional exhaustion/burnout, and that these factors have both indirect and independent associations with depressive symptomotology. Together, models including organizational climate and work stress account for two-thirds of the variability in burnout. Moreover, models incorporating exhaustion/burnout, work stress, and organizational climate account for nearly half of the variability in depressive symptoms. Organization climate measures and work stress contribute to depressive symptoms through their effect on emotional exhaustion/burnout. In addition, emotional exhaustion/burnout, role conflict, and work stress are all directly linked to levels of depressive symptoms. This study demonstrates that organizational climate and work stress contribute substantially to the well-being of PPOs and reveals the potential mental health consequences of working in community corrections.     

Beyond police crisis intervention: Moving “upstream” to manage cases and places of behavioral health vulnerability

Law enforcement officers continue to serve on the front lines as mental health interventionists, and as such have been subject to a wave of “first generation” reform designed to enhance their crisis response capabilities. Yet, this focus on crisis intervention has not answered recent calls to move “upstream” and bolster early intervention in the name of long-term recovery. This paper reports on findings from an action research project in Philadelphia aimed at exploring opportunities for enhanced upstream engagement. Study methods include spatial analyses of police mental health transportations from an eight year period (2004–2011) and qualitative data from twenty-three “framing conversations” with partners and other stakeholders, seven focus groups with police and outreach workers, five key informant interviews as well as document reviews of the service delivery system in Philadelphia. Recommendations include the need to move beyond a focus on what police can do to a wider conception of city agencies and business stakeholders who can influence vulnerable people and vulnerable spaces of the city. We argue for the need to develop shared principles and rules of engagement that clarify roles and stipulate how best to enlist city resources in a range of circumstances. Since issues of mental health, substance use and disorder are so tightly coupled, we stress the importance of establishing a data-driven approach to crime and disorder reduction in areas of the city we term “hotspots of vulnerability”. In line with a recovery philosophy, such an approach should reduce opportunities for anti-social behavior among the “dually labeled” in ways consistent with “procedural justice”. Furthermore, crime and disorder data flowing from police and security to behavioral health analysts could contribute to a more focused case management of “repeat utilizers” across the two systems. Our central argument is that a twin emphasis on “case management” and “place management” may provide the pillars needed to move upstream and strengthen interventions along a continuum of engagement.     

Stress,coping, and psychological well‐being among forensic health care professionals

Purpose. Although forensic services are often regarded as highly stressful environments, there has been a surprising lack of research into the phenomena of occupational stress among forensic health care professionals (FHCP) in the United Kingdom. This study investigated stress, coping, and psychological well‐being among FHCP employed within inpatient settings. Methods. One hundred and thirty‐five FHCP were recruited from four Medium Secure Units in the United Kingdom. A postal research pack was used to collect background information and measures of psychological well‐being, burnout, occupational stress, work satisfaction, and coping. Results. The study found that a substantial proportion of FHCP experienced elevated levels of occupational stress and psychological distress, while moderate levels of burnout were demonstrated in terms of emotional exhaustion, depersonalization, and reduced personal accomplishment. The findings confirmed that FHCP utilized a range of problem‐focused (e.g., positive), emotion‐focused (e.g., religious, negative, and supported), and palliative coping strategies (e.g., excessive smoking and drinking). Conclusions. The results appeared to support the commonly held assertion that forensic services are an inherently stressful and dangerous working environment, which can cause FHCP to experience marked levels of psychological distress, burnout, and occupational stress.     

REEXAMINING SOCIAL DISORGANIZATION THEORY USING CALLS TO THE POLICE AS A MEASURE OF CRIME*

This study examines social disorganization theory using calls to the police during 1980 in 60 Boston neighborhoods. These data, based on complainant reports of crime rather than official police reports, allow further investigation of differences in findings based on victimization data and official crime data. The rates of assault, robbery, and burglary are regressed on poverty, mobility, racial heterogeneity, family disruption, and structural density. Interaction terms for poverty and heterogeneity, poverty and mobility, and mobility and heterogeneity are also explored. Results from this study support findings from recent victimization studies and earlier ecological studies using official counts of crime. Poverty and heterogeneity, along with family disruption and structural density, are found to be important ecological variables for understanding the distribution of crime rates among neighborhoods.     

Comparing crime reporting factors in EU countries

Through crime-reporting citizens make their security needs explicit to the police. This information helps the police in the allocation of resources. In the European Union, there are significant differences among countries, both in terms of overall and specific crime-reporting rates. Factors highlighted by the literature that might explain these differences are not entirely satisfactory. There is little comparative research, and most published studies are nation-centred, based on the experience of central and northern European countries, and largely focused on the situational variables related to the criminal incident itself. It is widely assumed that situational variables have a universal explanatory capacity in crime reporting. This article questions this assumption and shows that a number of factors weight differently in explaining national rates. Following a literature review, we identified four groups of causal factors and analysed their explanatory capacity. These are related largely to the incident (rational models) and victims’ perception (psychological models). In addition, we also analysed the influence of institutional and community factors. The European Survey on Crime and Safety database was used for our analysis. Results show the existence of two areas in Europe, the north-central area and the south-eastern area, in terms of crime reporting rates and the factors that explain these differences. Rational and psychological models explain crime-reporting practices better in the north-central area. In contrast, socio-demographic variables and social inequalities are more relevant for explaining crime reporting in the south-eastern area of Europe. Institutional variables are also important in eastern countries. Community factors are not significant explanatory variables due to the limitations of indicators available in the database. Our research reveals that crime-reporting is a rather more complex phenomenon than is often assumed, and highlights the limitations of existing knowledge and methodologies on comparative crime-reporting.     

POLICE EMPLOYMENT AND SUBURBAN CRIME

Although politicians, police, and others have often advocated the expansion of police employment in the effort to control crime, the empirical relationship between police employment and crime rates has seldom been systematically explored. This study incorporates variables which are causally related both to crime and police employment roles for the 252 northern and northeastern suburbs for which police employment and crime data are available for 1970–1972. Separate analyses of violent and property crime are undertaken, incorporating data on police employment as a causally related variable along with several other determinants of crime identified in earlier studies. The analysis suggests that police employment and crime rates are reciprocally related, and that these relationships offer more support for a “labeling” than a “deterrence” perspective.     

Crimes Against Caring: Exploring the Risk of Secondary Traumatic Stress,Burnout, and Compassion Satisfaction Among Child Exploitation Investigators

Secondary traumatic stress (STS) and burnout are debilitating occupational hazards that inhibit helping professional’s overall well-being. Much of the extant scholarship on this topic has focused on mental health and child welfare workers and not law enforcement officials who investigate Internet child exploitation. This study used data from 433 Internet Crimes Against Children (ICAC) Task Force personnel to explore the impact of individual and work-related factors associated with the risk of STS, burnout, and compassion satisfaction. Findings indicated that nearly one in four ICAC personnel exhibited low compassion satisfaction and high levels of STS and burnout. Individual-level protective factors for increasing compassion satisfaction and mitigating symptoms of STS and burnout included having a strong social support system outside of work and the frequent use of positive coping mechanisms. Work-related risk factors such as frequent indirect exposure to disturbing materials, low organizational support, and frequently feeling overwhelmed at work were all associated with higher STS and burnout and lower levels of compassion satisfaction. Policy implications and future avenues of research are discussed.     

SPECIFICATION PROBLEMS,POLICE LEVELS,AND CRIME RATES*

Research on the relationship between police and crime, like many criminological topics, is subject to uncertain causal direction and omitted controls. We recommend procedures that mitigate these problems: the Granger causality test, proxies for missing variables, robustness checks, and making data available to other researchers. Because specification problems are common in the social sciences, this strategy has applicability beyond the issue of police and crime. We analyze yearly police data and UCR crime rates, at the state and city levels, pooled over two decades. We find Granger causation in both directions. The impact of crime on the number of police is slight, but the impact of police on most crime types is substantial. The latter result is more robust at the city level.     

Public perceptions of police efficacy and image: The “fuzziness” of support for the police

Most studies concerning police-community relations have operationalized support for-law enforcement agencies in unidimensional terms. The present study dissects the notion of support for the police into two distinct dimensions: efficacy and image. Efficacy includes perceptions of the police ability to protect citizens, solve crime, and prevent crime. Image includes perceptions of friendliness and fairness of the police. A series of conventional individual-level and contextual variables are modeled in an effort to explore their relative influence on citizen perceptions of police efficacy and image. Data gathered from a national telephone survey of 1,005 citizens reveal that support for local police is both complex and multidimensional. Moreover, the results demonstrate that efficacy and image are independent dimensions, and that each is susceptible to quite different ratings depending upon which independent and dependent variables are modeled. Thanks go to Dennis Longmire, Barbara Sims, and Timothy Flanagan for providing the data used in this study.