Coping with Work Stress in Police Employees

Present study endeavored to investigate the role of coping in work stress of police employees. A 3 × 2 factorial design with three levels of job hierarchy (officers, sub-inspectors, and constables) and two levels of job tenure [short job tenure (0–10 year) and long job tenure (above 10 year)] was used in present study. A total of 240 police personnel from Gorakhpur Zone (India) participated as respondents. Objective Work Stress Scale, Feeling of Work Stress Scale (Cooper 1983), and Coping Scale (Carver et al. 1989) were used to determine the level of work stress and coping of the police employees. ANOVA results revealed that the level of work stress varied across different groups of police personnel. More specifically, objective work stress was found greater in sub-inspectors than constables and officers while constables reported more feeling of work stress than sub-inspectors and officers, respectively. Furthermore, the different groups of police personnel differed on various forms of coping response, in which officers used more active- and adaptive-related coping strategies than sub-inspectors and constables, respectively. Contrary to this, constables used more maladaptive coping strategies than sub-inspectors and officers. Correlation results evinced that active- and adaptive-related coping responses have an inverse link with work stress, whereas maladaptive coping responses have a positive relationship with work stress. Findings have been discussed in the light of organizational and personal factors.     

Occupational stress and psychological functioning in law enforcement officers

Law enforcement officers experience a variety of stressors because of their police work responsibilities. The use of avoidance coping in order to cope with emotions, thoughts, and memories of traumatic or stressful events may explain increases in occupational stress and poorer psychological functioning. In this study, avoidance coping, occupational stress, and psychological distress were assessed in law enforcement officers. The sample was majority Caucasian, male, and married with a mean of 12.4 years of law enforcement experience. Results indicated that participants reported high levels of psychological distress as compared to an adult male non-patient sample. The use of avoidant coping was associated with higher levels of organizational stress. Additionally, a predictor of psychological distress was the use of avoidant coping strategies and high levels of occupational stress, respectively. Implications of these findings concerning the role of workplace acceptance in a law enforcement setting are discussed. Authors’ Note: Significant institutional support was provided by the police administration to conduct this study. The authors would like to thank all of the police officers that took their time to participate in this study. This study was funded by a fellowship from the Jim Mikawa Ethnic Minority Fund. Data collection was provided by Rebecca M. Pasillas. Natalie M. Rice. Kathleen M. Palm. Leah, M. Leonard, and Lindsay Gray.     

General strain theory,exposure to violence,and suicide ideation among police officers: A gendered approach

PurposeA wide body of research has demonstrated that police officers are profoundly affected by their exposure to violence and the traumatic events viewed commonly as part of their job duties. Faced with stress, officers learn to adapt by incorporating coping techniques.MethodsThe current study utilizes Agnew's general strain theory to explain occurrences of the most dangerous maladaptive coping technique: suicide ideation. Male and female police officers from three large cities in Texas were surveyed (n = 1,410).ResultsThe present study utilizes logistic regression techniques, finding that strain has a positive and direct effect on male officers suicide ideation risk, but not for female police. Moreover, depression has a mediating effect on strain and suicide ideation for both genders.ConclusionsSome critical differences in suicide ideation outcomes between male and female police officers are reported. Policy implications concerning retention and recruiting are also discussed.     

A Qualitative Assessment of Stress Perceptions Among Members of a Homicide Unit

Existing research on stress among police assumes the presence of uniform stressors across job roles and borrows upon generic stress instruments to tap stress types and levels. The present study draws upon interviews with 26 members of a metropolitan homicide unit to provide an inductive vantage point on stress perceptions within a specialized area of policing. We provide evidence that the occupational and organizational forms of stress detailed by these officers are shaped largely by the unique nature of homicide work. Among the unique task-related stressors observed include the complexities of homicide crime scenes, time pressures, cases assignment factors, paperwork demands, and long-term ownership over individual case files. A series of structural issues from both within and outside the police agency are identified as organizational stressors unique to homicide work. We conclude with a proposed theory of homicide investigator stress and implications for future research.     

Occupational stress and the line correctional officer

Stress is clearly a part of the human condition, especially in today’s crowded and complex society. In the criminal justice system in particular, occupational stress can be seen to be a problem for its employees. The present study examined aspects of stress for the line correctional officer, utilizing a number of approaches. Situations perceived as stressful were identified by interviews conducted with correctional officers. Information was then gathered by interviewing a second sample as to the types of coping responses available to correctional officers in these situations. The results indicated that officers reported periodic work overload, the handling of promotions, and conflicts with supervisors and initiates to be the most stressful situations. Correctional officers also indicated that in most of the stressful situations generated, there were few coping responses available to them, and that they had little or no control over these situations. Since most of the situations presented to correctional officers resulted in no constructive coping responses, the hypothesis was advanced that correctional officers who stay on the job develop cognitive coping processes in order to handle stressful situations. Furthermore, correctional officers tended to deny the stresses of the occupation and consequently experience feelings of helplessness and alienation.     

Associations Between Police Work Stressors and Posttraumatic Stress Disorder Symptoms: Examining the Moderating Effects of Coping

The role of coping in the association between stress and posttraumatic stress disorder (PTSD) is not clear. We investigated the effects of active and passive coping strategies on the associations between police stress (administrative and organization pressure, physical and psychological threats, and lack of support) and PTSD symptoms in 342 police officers. Linear regression model was used in the analyses. The association between physical and psychological stress and PTSD symptoms was stronger in officers who used lower active coping (B?=?4.34, p?<?0.001) compared to those who utilized higher active coping (p_-interaction?=?0.027) (B?=?1.79, p?≤?0.003). A similar result was found between lack of support and PTSD symptoms (p_-interaction?=?0.016) (lower active coping, B?=?5.70, p?<?0.001; higher active coping, B?=?3.33, p?<?0.001), but was not significantly different comparing the two groups regarding the association between administrative and organizational pressure and PTSD symptoms (p_-interaction?=?0.376). Associations of total stress, administrative and organizational pressure, and physical and psychological stressors with PTSD symptoms were significantly stronger in officers who utilized higher passive coping (p_-interaction?=?0.011, 0.030, and 0.023, respectively). In conclusion, low active or high passive coping methods may exacerbate the effect of work stress on PTSD symptoms.     

The effects of job-related stress and job satisfaction on probation officers’ inclinations to quit

Current research indicates that job-related stress and job dissatisfaction are serious employment concerns among probation officers. In other employment domains, job stress and job satisfaction are commonly associated with employee turnover. Moreover, job turnover among probation officers is a serious but understudied problem. Survey data from a random sample of Florida correctional probation officers indicate moderately elevated levels of job-related stress and job dissatisfaction. Job satisfaction was significantly and inversely related to probation officers’ inclinations to quit, while job-related stress was indirectly related to such inclinations. The policy implications of these findings are discussed.     

Gender Differences in Officer Attitude and Behavior

Abstract

Historically, research on gender differences in police work has focused on whether women can “hold their own” in the male-dominated profession of policing. This body of research has undergone a shift from examining whether women can do the job, to how women do the job differently. This topic is intertwined with the increased use of community policing and recognition of the importance of officers having strong “people” skills and the ability to work with citizens. This paper focuses on how male and female officers respond to citizens differently in terms of providing comfort. Results from this analysis indicate that neither officer attitude nor behavior is dictated by officer sex. Rather, other important variables interact with sex to explain attitude and behavior. In addition, situational factors are most important in determining officer behavior. Officer attitude about citizens is not related to officers providing comfort to citizens.     

Examining the effects of coping and social support on work and life stress among police officers

This study examined the effects of coping and social support on psychological distress in response to stressful work and life events among police officers. As part of a larger study investigating stress and coping, a sample of 233 police officers employed within a mid-sized northeastern law enforcement organization volunteered for this study. The results of hierarchical multiple regression analysis showed that the main effect of life events was related to higher distress. Problem-focused coping resulted in a “reverse buffering effect”; the relationship between work events and distress was associated with higher distress. Seeking social support buffered the relationship between work events and distress, and emotion-focused coping buffered the relationship between life events and distress. The implications for developing and implementing stress management programs for police officers are discussed.     

Police stress, state-trait anxiety, and stressors among U.S. Marshals

Unlike previous studies on stress in local police officers, this study was unique in that it used Deputy U.S. Marshals as the population pool. This study replicated the study conducted by Storch and Panzarella (1996) who determined stress levels and stressors of police officers. A standardized inventory of stress was combined with a questionnaire about job stressors, individual job and career variables, and personal variables. One hundred Deputy U.S. Marshals from offices across the country responded to an anonymous survey. Generally, deputies scored low on the State-Trait Anxiety Inventory (Spielberger, Gorsuch, Lushene, Vagg, & Jacobs, 1983). The main stressors identified by the respondents were related to organizational variables, i.e., problems with management, bad bosses, and work environment. More stress was experienced by deputies who were inclined to think about job-related illnesses or being injured while on duty, those who were facing retirement, and those who disliked their current assignments.     

General job stress and job-specific stress in juvenile correctional officers

Measures of general job stress (Job Stress Index—JSI; Sandman, 1992) and appraisal of specific job-related stressors (SSOSQ; Anson et al., 1997) were administered to 413 juvenile correctional officers (JCOs) and to eighty-four of their supervisors. JCOs evaluated their work environment as more stressful on the JSI than workers in the normative sample on every job stress dimension except ‘time pressure’. The highest stress intensity score was in the area of ‘competence of others’, however, the highest score relative to workers in other vocations was for ‘physical demands and danger’. JCOs who had been employed longer and had higher educational attainment had higher JSI scores; no JSI differences were found as a function of JCO race or gender. Supervisor rankings of sources of stress for themselves were virtually identical to those of JCOs, although overall stress intensity ratings were significantly lower for supervisors. On the more job-specific SSOSQ, lack of support by agency, long hours, and inadequate tools for the job eclipsed physical danger as stressors. On this measure, non-Caucasians and those with longer tenure on the job had higher stress scores, particularly in the area of physical danger; females versus males reported higher stress stemming from lack of support by agency and everyday job duties. Supervisors rated JCOs' work environment as more stressful than JCOs did themselves, but rankings of stressors by JCOs, supervisors, and by adult officers in Anson et al.'s sample were not significantly different, indicating generalizability to a wide range of correctional settings. Findings are discussed in terms of implications for development of stress management interventions oriented around increasing officers' autonomy and sense of control.     

PERCEPTIONS OF THE WORK ENVIRONMENT AMONG CORRECTIONAL OFFICERS: DO RACE AND SEX MATTER?*

This article examines the relationship between race and sex and perceptions of the work environment among correctional officers. It addresses four central questions: (1) Are there race and sex differences among correctional officers in their perceptions of the work environment? (2) Do characteristics of the job and the institutions in which officers work account for these differences? (3) Do these differences attenuate over time? (4) Are there factors that mediate the relationship between race and sex and perceptions of the work environment? These issues are explored using data drawn from the correctional officer sub-sample (N= 2,979) of the 1992 administration of the Prison Social Climate Survey. Findings indicate that race and sex do play a role in shaping officers’ perceptions of the work environment, that these differences between groups are not completely accounted for by job or institutional characteristics and do not attenuate over time, and that there are factors that mediate the relationship between race and sex and workplace perceptions. Among minority male officers, greater efficacy in working with inmates appears to be an important factor in creating lower levels of job stress, while white female officers’ higher levels of overall job satisfaction are accounted for largely by a more positive evaluation of the quality of supervision.     

THE IMPACT OF SOCIAL SUPPORTS ON POLICE STRESS*

Utilizing a theoretical perspective (the “social supports model”) increasingly applied by stress researchers in other fields, the present endeavor explores whether social supports operate to shield officers from the stresses emanating from police work To investigate this issue, 91 suburban officers were administered a questionnaire that contained scales measuring four job-related stressors, four types of social supports, and two forms of psychological stress—work and life. With regard to the stressors, the data analysis revealed that feelings of dangerousness were significantly and positively related to both stress scales, while shift change and court problems increased only general lye stress. It was also found that supervisory support mitigates work stress while family support helps to reduce more general psychological discomfort. These latter results rein force the assertion that future research could profit by systematically exploring the circumstances, such as social supports, which enable police to cope effectively with the more stressful features of their work.     

Whatever Gets you Through the Night: Officer Coping Strategies after the High-Profile Line of Duty Deaths in Dallas and Baton Rouge

The policing profession has recently experienced events that affected officers across the nation. Several high-profile cases involving police and members of minority communities intensified the tensions among these groups. Amid public criticisms of policing, law enforcement officers have become targets of attacks. Multiple cases of officer ambushes and assassinations have further troubled the already stressful occupational position of law enforcement. This study investigates what coping strategies officers used after the deadly attacks on police in Dallas, Texas and Baton Rouge, Louisiana that occurred in July, 2016. We also investigate how the coping strategies used affects job motivation among officers. Our findings suggest officers turned to three coping strategies: support networks, stoic self-help, and self-medication. These coping strategies were found to be ineffective mechanisms for protecting officer job motivation; however, some strategies adversely affected motivation more than others. Understanding how officers are coping and why effective strategies are not being employed adequately is imperative for both the safety of officers and the public.     

Gender differences in mediation of severe occupational stress among correctional officers

This study explored gender differences in how correctional officers react to severe occupational stress and addressed differences in coping processes and social support utilization. The subjects were 244 correctional officers (167 men and 77 women) employed in Kentucky medium security institutions for male offenders. The study employed a survey administered to the volunteering participants. The Ways of Coping Questionnaire was used to assess coping processes used to deal with a stressful work event, and the Maslach Burnout Inventory was used to assess severe occupational stress. Statistical analyses revealed that correctional officers experience high levels of occupational stress but did not indicate gender differences in emotional exhaustion or depersonalization. The results indicated that female officers more frequently than male officers processed stress by seeking social support, while male officers more frequently than female officers processed stress by “planful problem solving.” No differences were found in correctional officers’ relationships with oppositesex peers. The results suggested that male and female correctional officers follow traditional sex roles in coping with occupational stress, but they revealed no differences in how they are affected by occupational stress in terms of emotional exhaustion, depersonalization, and personal accomplishment.     

The role of religious coping on problematic alcohol consumption by police officers

Problematic alcohol consumption by police officers is well documented in the literature. It also shows that critical incident stress is correlated with this behavior. A separate body of research indicates that religious coping exerts a moderate protective effect on various types of problematic behavior, including problematic alcohol consumption. We merge these literatures in an effort to determine if religious coping reduces problematic alcohol consumption by police officers and whether it mitigates the positive relationship between critical incident stress and problematic drinking. Data from the Police Stress and Domestic Violence in Police Families in Baltimore, Maryland, 1997–1999 are analyzed to examine these propositions (n = 1004). Results indicate that police officers with higher levels of religious coping were in fact less likely to report problematic alcohol consumption. However, religious coping did not mitigate the positive relationship between critical incident stress and problematic alcohol consumption. The implications of our findings and suggestions for future research are discussed.     

Demographic and workplace characteristics which add to the prediction of stress and job satisfaction within the police workplace

Much research has been conducted into aspects of the police workplace that contribute to stress for individual officers. The current paper examines the influence of worksplace and job characteristics on both officers' stress and their job satisfaction. Police officers recruited from two divisions of an Australian state police service (n=749) were surveyed. Results show that there was a positive relationship between organizational support and job satisfaction and a negative relationship between organizational support and job stress. Difficulty in dealing with organizational change led to lower job satisfaction and higher levels of job stress. Working long hours led to increased job stress but it did not lead to lower job satisfaction. In contrast, shiftwork led to lowered job satisfaction but it did not lead to job stress. Of particular interest in this study was the finding that the job content factor of dealing with dangerous and unpredictable duties was not predictive of job stress but in fact led to higher job satisfaction. Authors' Note: Jeremy Davey, DipT, Bed, Med, is Deputy Director, Centre for Accident Research and Road Safety, School of Psychology and Counselling, Queensland University of Technology, Beams road, Carseldine, Qld 4034, Australia.     

Police stress and personality factors: A conceptual model

Despite the sizeable volume of literature on police stress, little empirical research has been done on the problem, and no studies have accounted for individual differences in response to job stress. This study proposes a model which explains differential response to police stressors according to personality variables of police officers. Specific job stressors are measured by means of a Police Stress Inventory. Through canonical correlation analysis a number of personality traits are identified which correlate significantly with police stress. The personality-stress response model accounted for a sizeable proportion of responses to job stressors given by police subjects.     

Organizational stressors and police performance

This study examines the impact organizational stressors have on police performance. Evidence on police stress is mixed whether or not the nature of police work is inherently stressful. A growing body of research suggests police officers are no more stressed than other groups and police work is not especially stressful. Instead, organizational stressors may be a greater source of stress due to various structural arrangements, policies and practices. This cross-sectional study uses survey data (n = 461) from two large urban police departments in Michigan and New Jersey. Multiple regression predicts lower performance as perceived stressors increase and paired-sample t test reveals organizational stressors are significantly different from operational stressors. The results imply the need for structural changes in police organizations. Future research should examine police performance in smaller and mid-size police agencies as well as suburban and rural agencies and widen the participant pool to include superior officers and civilian personnel.     

An impact of community policing: Reported stressors, social support, and strain among police officers in a changing police department

Community-based policing requires a radically different philosophical and organizational approach from the more traditional approach to policing. Stress may be experienced during organizational change as areas of responsibility and roles are altered. This study had three primary objectives: to identify (1) the areas officers and their immediate supervisors actually consider stressful, (2) the officers' and supervisors' responses to stress, and (3) the influence of their social support systems on these responses. Data were collected from community coordinators, radio response officers, and sergeants of the Charlotte-Mecklenburg Police Department in North Carolina. The officers and sergeants report specific physiological responses, lack of job involvement, and propensity to leave law enforcement; all responses that are considered by the literature to be related to stress. Stressors that are both common in law enforcement in general and stressors unique to a department implementing community policing are found to be significant. Work social support does appear to affect the level of job involvement of the officers. The finding that sergeants do not appear to feel that they have work social support may be working to the detriment of their ability to cope with stress and their willingness to be involved with their job.