MECHANISMS AND PUBLIC ADMINISTRATION REFORM: ITALIAN CASES OF BETTER REGULATION AND DIGITALIZATION

This article applies a processual approach to the explanation of administrative reform in Italy over fifteen years. By carrying out a comparison between better regulation and digitalization policies it shows that the oscillation in the level of implementation over time and across policies can be explained by the intensity and direction of spillover and certification mechanisms and that in turn these mechanisms are activated by design features and contextual factors at different levels of analysis.     

TWO MYTHS OF CONVERGENCE IN PUBLIC MANAGEMENT REFORM

The literature on public management reform exhibits two intertwined convergence myths. First, a world‐wide consensus on a new public management (NPM) reform agenda is seen to exist amongst policy reformers and practitioners. If this agenda is not fully implemented in all cases, this is generally explained by political and reform setbacks rather than disagreement on policy aims. Second, this NPM agenda is now seen as challenged and even abandoned and replaced by an emergent post‐NPM or ‘public value leadership’ agenda and/or policy paradigm. We show the NPM convergence is overstated, with a remarkable resilience of existing institutions, and a diversity of public management systems. On the other hand, even within NPM exemplars that have putatively now adopted a post‐NPM agenda, there is debate to what degree NPM has been abandoned, and over the novelty, coherence and resilience of the post‐NPM agenda. Divergence and contextual variation prevail. The role of myth in policy reform is further examined.     

INDEPENDENT REGULATORY BODIES AND IMPOSSIBLE JOBS: THE FAILURE OF GERMAN PUBLIC SERVICE BROADCASTING REGULATION

This case study takes the rise and fall of licence fee indexation within German public service regulation as an example and traces mechanisms of re‐politicization of independent regulatory agencies (IRAs). According to the evidence, agency contestation is likely when: (1) administrative cultures result in incoherencies in institutional design; (2) IRAs deal with redistribution; (3) conflicts about principles of regulation persist; (4) IRAs pursue one particular regulatory ideology; (5) controversial regulatory output is highly visible; and (6) affected interests are not given a say. The article points to the relevance of new regulatory technologies that are likely to embody regulatory bias. Moreover, it seems that successful contestation of IRAs requires the conjunction of escalating factors. Nevertheless, such contestation might not result in a return to old modes of command and control.     

PUBLIC MANAGEMENT REFORM IN THE UK AND ITS CONSEQUENCES FOR PROFESSIONAL ORGANIZATION: A COMPARATIVE ANALYSIS

It is often assumed in the literature on public management reforms that radical changes in values, work and organization have occurred or are under way. In this paper our aim is to raise questions about this account. Focusing on three services in the UK, each dominated by organized professions – health care, housing, and social services – significant variations in the effectiveness of reforms are noted. The available research also suggests that these outcomes have been inversely proportional to the efforts expended on introducing new management practices. The most radical changes have been in housing, where, paradoxically, successive UK governments focused least attention. By contrast, in health and social services, management restructuring has been less effective, despite the greater resources devoted to it. This variation is attributed to professional values and institutions, against which reforms were directed, and the extent to which different groups became locked either into strategies of resistance or accommodation.     

THE REFORM OF FINANCIAL MANAGEMENT IN THE EUROPEAN COMMISSION: A PUBLIC MANAGEMENT POLICY CYCLE CASE STUDY

Since the mid‐1990s during the Santer, Prodi, and Barroso presidencies, the European Commission has experienced several public management policy cycles. Included on the Barroso Commission's (2004–2008) policy agenda was the reform of internal financial control, prompted by significant irregularities in budget execution signalled repeatedly by the European Court of Auditors (ECA) in its annual Declaration of Assurance (DAS) and Annual Reports. This led to a declared Barroso Commission strategic objective of achieving a ‘positive DAS' by 2009. The proposed solution was ‘integrated internal control’ based on an international reference point within the accounting and auditing professions. The result was a centrally co‐ordinated Commission project aiming to reform management and audit practices within both the Commission and EU member states. This article reports on the ‘positive DAS' and ‘integrated internal control’ policy cycle and explains its agenda‐setting, alternative‐specification, and decisional processes.     

PUBLIC MANAGEMENT AND POLITICS: SENIOR BUREAUCRATS IN FRANCE

Why is new public management reform so difficult to implement in France? In order to answer this question, this article examines the changes that have affected the higher civil service since the late 1970s. Decision‐making networks have been considerably politicized, and public policies are now largely devised by ministerial cabinets staffs. Simultaneously, the tasks of career senior civil servants are increasingly technical and specialized. The management reforms undertaken since 2002 by an economically liberal government might have offered senior bureaucrats the opportunity to regain a more active professional role, but the reforms run counter to their political culture, since the large majority of them still share a leftwing political ideology. Reformers seem to have no other choice than to change the institutional system in order to resolve this contradiction.     

REGULATORY REFORM IN BRITAIN: THE CHANGING FACE OF SELF-REGULATION

Self-regulation has been at the centre of a number of public and academic debates in Britain in recent years. This article enquires into the nature of self-regulation and attempts to improve our understanding of it in a number of ways: by attempting to define self-regulation; by assessing certain trends and developments in self-regulatory systems; by trying to explain these trends and developments; and by outlining the implications of self-regulation for policy making and public accountability. The main conclusion reached is that, from a public administration perspective at least, concern should not centre upon whether or not self-regulation is increasing or decreasing. Instead, the main focus should be upon the ability of such systems to respond to pressures for reform and provide effective regulation within a broad framework of public accountability.     

PUBLIC ADMINISTRATION REFORM IN SRI LANKA

In 1996, the government of Sri Lanka enlisted the help of international consultants to address significant weaknesses in the countr's public administration. Their study focused on reorganization of public administration structures, rationalization of public sector cadres and introduction of results-based management systems and procedures. The analysis focused on five main topics: consolidation of core strategic functions in the President's office; improvement of the policy coordination process at cabinet and ministerial levels; separation of policy-making, service delivery and regulatory functions of public administration; enhancing the effectiveness of line ministries through realigning tasks; and introduction of a results-based management system that links resource inputs with well-defined outputs of departments and offices. The urgency of public service reform has been an issue on the national agenda for some time. Until the institutional capacity and effectiveness of the public administration system is upgraded, the credibility of government efforts to bring about a more liberal and competitive market environment will be seriously in doubt. The recommendations in this article can be extended beyond Sri Lanka, serving as a general model of civil service reform for other South Asian nations.     

STATE REGULATORY CAPACITY: EXPERIENCES FROM PUBLIC SECTOR REFORMS IN NORWAY

State regulatory capacity is being threatened by internationalization, commercialization and persistent demand for public services. The article addresses the overarching question of how the state is changing due to recent public sector reforms. By studying changes in the regulation of the health care sector and the food sector in Norway, the article challenges the assumption that recent public sector reforms have necessarily led to a decline of the central state's regulatory strength. The conclusions are that the central state level has in fact been strengthened by regulatory reforms, by transferring authority to the state level and by enhancing the central administration's co‐ordinating and regulating capacity.     

MECHANISMS OF CONFLICT MANAGEMENT IN EU REGULATORY POLICY

In this conceptual article, we explore mechanisms of conflict management in European Union (EU) regulatory policy‐making. We build on J.G. March's distinction between aggregation and transformation as the two strategic options to deal with inconsistent preferences or identities that are at the source of social conflict. While this distinction is helpful in mapping conflict management mechanisms, the rigid association of these two options with the rival paradigms of rationalism and constructivism respectively has led political scientists to neglect conflict management strategies that work at the edges of aggregation and transformation. We show the potential of these latter strategies as intelligent ‘in‐action’ hybrids that emerge from ground‐level policy‐making praxis of actors navigating a complex institutional and policy environment. Specifically, we discuss five strategies: issue‐based aggregation; arena‐based aggregation (arena‐shifting and arena‐creation); socialization; re‐framing; and proceduralization, their underlying mechanisms and related scope conditions. The theoretical implications of this discussion lead us towards ‘strategic constructivism’. In the conflict management mechanisms that are of most interest, norms and ideational structures matter, but they are related to strategic actors who draw on and orchestrate ‘ideas’ in pursuit of political goals.     

WOMEN’S MOVEMENTS AND NEW PUBLIC MANAGEMENT: HIGHER EDUCATION IN SWEDEN AND ENGLAND

This article considers change in academe in Sweden and England, focusing on gender equity and the new public management reforms. In drawing on social movement theory, it is argued that public sector agendas in these countries have been affected by the influences of their respective women’s movements as well as by the new public management. The article explores these developments through the experiences of a group of employees whose voices are heard infrequently in the literature, those in middle‐level academic positions in universities who are responsible for delivering change. It is argued that the rational, hierarchical, masculine discourses of the new public management offer challenges to women’s movement supporters, whose influences and responses are examined. It is contended that the use of social movement theory, as a vehicle through which to conceptualize change, offers a number of insights. These are: the contribution made to gender equity by women who are not self‐defined feminists or strongly committed to equal opportunities, known as femocrats; the contribution made by some supportive men to gender equity; and the potential for future collective opposition to the new public management from women’s movements.     

MAKING WORK INVISIBLE: NEW PUBLIC MANAGEMENT AND OPERATIONAL WORK IN CRITICAL INFRASTRUCTURE SECTORS

Based on a study of reliability consequences of New Public Management (NPM) reforms in Norwegian critical infrastructure sectors, this article suggests that the discourse of work found in NPM renders essential aspects of operational work invisible—including practices that are known to be of importance for reliability. We identify two such organizationally ‘invisible’ characteristics of operational work: the ongoing situational coordination required for keeping a water supply system or an electricity grid running, and the aggregating operational history within which this happens. In the reorganized infrastructure sectors, these crucial aspects of operational work fit poorly in market oriented organizational models and control mechanisms. More generally, our analysis contributes to the understanding of how some types of work fit poorly within the discourse of work found in NPM.     

PUBLIC MANAGEMENT FOR GOOD GOVERNANCE: REFORMS,REGIMES, AND REALITY IN BANGLADESH

Bangladesh, a relatively young country, emerged with expectations of charting a new course in departing from its traditional and rigid system of public administration that prevailed during its existence as a part of British India and later as a province of Pakistan. The evolution of public administration in Bangladesh was profoundly influenced by the legacy of Pakistani rule, and subsequent efforts at reform hardly had any impact in breaking up the domination of the bureaucracy, which thrived under a pseudo-democratic and military-led government. Several factors contributed to the breakdown of administrative governance and the problem was reflected in poor performance, high incidence of corruption, and a lack of direction in the administrative system. A number of internal and external factors have exerted pressure for improving the system, but all efforts have yielded little result. Consequently, the achievement of good governance remains a distant dream in the absence of a vital and effective tool of public management.     

GOVERNANCE AND PUBLIC MANAGEMENT: THE SOUTH ASIAN CONTEXT

Public management in South Asia has had a chequered history. Emerging out of a past influenced by foreign domination, the countries of the region were recognized as separate nations after the conclusion of the Second War. Independence brought new challenges and responsibilities, and the region found it extremely difficult to make a complete break from the past, and establish a sound system of governance upon the existing practices and institutions for public management. Political, social, economic and ethnic problems posed formidable obstacles in the way of establishing and reforming institutions, refining processes and strategies of management, and guiding the region toward a more efficient and effective system. Considering the aims and objectives of good governance, this paper establishes the importance of public management as an essential tool in the process. Faced with a variety of political, economic and social problems, the governments of South Asia are striving to keep up with the trend of establishing a system of good governance. This is usually done by streamlining the structure of public management and developing a collaborative relationship between the political leadership and the civil service.