Conflict between Explicit and Tacit Public Service Bargains in U.K. Executive Agencies

Public service bargains (PSBs) define rewards, competencies, and loyalties for civil servants. They involve both explicit and tacit agreements with politicians. The article suggests that these two kinds of bargain may not be closely coordinated with one another, and can become “loosely coupled,” operating and evolving with relative independence. This is particularly likely when there is conflict between rational‐actor preferences and institutional expectations about political‐administrative behavior. Such a trade‐off can be managed by “decoupling” the explicit and tacit PSB, so that they operate differently in public and in private. Loose coupling results in inconsistent PSBs that are resistant to change, whereas decoupling highlights the compliance costs that actors face when securing cultural legitimacy for their bargains. These arguments are illustrated by the long‐term development of “Next Steps” agencies in the United Kingdom, where a marked disjuncture has emerged between the stated and practiced PSB.     

美国的公务员制度改革及其启示

“重塑人力资源管理”是美国联邦政府公务员制度自1883年建立以来持续时间最长的重大改革。这一持续8年的公务员制度改革,既是为了解决传统公务员制度的种种问题,也是为了实现制度变革与发展的愿景,即形成一种与现时代政府环境相适应的联邦政府人力资源管理理想制度。美国联邦政府的公务员制度改革,反映了当今时代公共部门人事管理的某些普遍要求,对于包括我国在内的其它国家的公务员制度改革与发展具有一些启示意义。     

The Bureaucrat Who Fell Under a Bus: Ministerial Responsibility, Executive Agencies and The Derek Lewis Affair in Britain

Various concerns have been raised about the practicability of Next Steps and the adequacy of accountability mechanisms in Britain, particularly after the dismissal of Derek Lewis as chief executive of the Prison Service. This article critically reviews these concerns. It argues that the agency model is viable notwithstanding doubts about the practicability of the policy–operations distinction; that Next Steps is not the cause of defective accountability or the scapegoating of bureaucrats by ministers; and that a commonly proposed solution—making agency heads accountable to parliamentary select committees—has fundamental drawbacks of its own. The "conventional wisdom" that Next Steps cannot work ignores important evidence and badly needs reassessment.     

Accountability and Leadership in Twenty‐First Century Whitehall

In July 2013 the UK's coalition government published “The Civil Service Reform Plan – One Year on”, reporting on progress against minister Frances Maude's objectives to shake up the civil service. This followed various reported disagreements between ministers and civil servants over policy implementation, and a research report commissioned by the government from think tank IPPR into lessons from overseas for civil service reform. This trio of short articles reviews the government's proposals from three perspectives: that of the lead author of the IPPR report, a former senior civil servant, and the chair of the House of Commons Public Administration Committee (PASC) which oversees the civil service. The authors take differing views on the proposals, which include introduction of ‘extended ministerial offices’, and greater control by ministers over choosing their civil servants. Should these be seen as useful next steps, worrying developments, and/or large and important enough to merit a Commission on the civil service, as PASC has suggested?     

The Civil Service Reform Plan One Year On,and the International Evidence

In July 2013 the UK's coalition government published “The Civil Service Reform Plan – One Year on”, reporting on progress against minister Frances Maude's objectives to shake up the civil service. This followed various reported disagreements between ministers and civil servants over policy implementation, and a research report commissioned by the government from think tank IPPR into lessons from overseas for civil service reform. This trio of short articles reviews the government's proposals from three perspectives: that of the lead author of the IPPR report, a former senior civil servant, and the chair of the House of Commons Public Administration Committee (PASC) which oversees the civil service. The authors take differing views on the proposals, which include introduction of ‘extended ministerial offices’, and greater control by ministers over choosing their civil servants. Should these be seen as useful next steps, worrying developments, and/or large and important enough to merit a Commission on the civil service, as PASC has suggested?     

Organizational reform within government: accountability and policy management

The article considers, from a United Kingdom perspective, the ways in which relations between Government Departments and Agencies are organized to ensure clarity of roles and effective accountability; and also looks at the ongoing need for effective policy management at the centre of Government. It describes the progress of the Next Steps programme, examining its successes and perceived weaknesses. In particular, it rehearses the debate running in the UK on the question of Ministerial accountability, and considers the distinctions between responsibility and accountability, and between policy matters and operations. (© 1997 by John Wiley & Sons, Ltd.)     

Bad Piano? Bad Music? A Response to Comments on Lowe and Pemberton,The Official History of the British Civil Service,Volume II: 1982–1997

The reforms made to the civil service during the premierships of Margaret Thatcher and John Major were unparalleled in scope in peacetime. Undertaken in the name of efficiency and better management, they served to Balkanise the service, shrink the number of civil servants, subordinate them to the will of ministers, and effectively privatise a swathe of public services. Their legacy, however, was a relatively weak centre struggling to cope with a fragmented and extremely complex governmental machine, an overly managerialist senior civil service sometimes side‐lined from policy making, and a system lacking slack as a consequence of the quest for ‘efficiency’ and dependent on private contractors of sometimes dubious worth. Over the past five years that legacy left the country poorly placed to triumph over the challenges of Brexit and then of Covid‐19.     

Civil Service Reform—Trust on Trial

In July 2013 the UK's coalition government published “The Civil Service Reform Plan – One Year on”, reporting on progress against minister Frances Maude's objectives to shake up the civil service. This followed various reported disagreements between ministers and civil servants over policy implementation, and a research report commissioned by the government from think tank IPPR into lessons from overseas for civil service reform. This trio of short articles reviews the government's proposals from three perspectives: that of the lead author of the IPPR report, a former senior civil servant, and the chair of the House of Commons Public Administration Committee (PASC) which oversees the civil service. The authors take differing views on the proposals, which include introduction of ‘extended ministerial offices’, and greater control by ministers over choosing their civil servants. Should these be seen as useful next steps, worrying developments, and/or large and important enough to merit a Commission on the civil service, as PASC has suggested?     

Personnel Reform in the States: A Look at Progress Fifteen Years after the Winter Commission

Trends in states’ civil service reforms since the Winter Commission’s report was published in 1993 are described and evaluated in the context of its recommendations. The authors argue that the commission’s reform agenda relies on a public service bargain that requires public employees, elected officials, and other stakeholders to respect, trust, and support each other’s efforts to serve the public interest. Its recommendations for modernizing state and local personnel systems are discussed and related to the “reinvention” and New Public Management initiatives of the past 20 years. Many of these ideas have been adopted by state governments, but there is no single reform model that has been followed across the states. Some states, such as Georgia and Florida, have engaged in radical reforms that include replacing traditional merit systems with at‐will employment models. The general pattern involves decentralization, deregulation, and limitation of employee protections. While many of the management‐oriented changes advocated by the Winter Commission are staples of states’ civil service reforms, its emphasis on a “trust and lead” strategy based on public service values, partnership, and leadership in the public interest has not received much attention. In general, objective evaluations of states’ reforms are needed to determine whether their purposes are being achieved.     

Civil Service Reform as National Security: The Homeland Security Act of 2002

The events of 9/11 have influenced policy making in public administration. The Homeland Security Act of 2002, which created the Department of Homeland Security, contained language that empowered the secretary of homeland security and the director of the Office of Personnel Management to establish a personnel management system outside the normal provisions of the federal civil service. Why did civil service reform succeed as part of this legislation when previous attempts at large‐scale reform had failed? A case analysis of the enactment of civil service reform in the Homeland Security Act points to theories of policy emergence and certain models of presidential and congressional policy making. In this case, civil service reform became associated with national security instead of management reform. An assessment of the rhetorical arguments used to frame this policy image offers a powerful explanation for the adoption of the personnel management reforms in the Homeland Security Act. This case has implications for understanding how policy makers might approach future management reform agendas.     

Downsizing the civil service in developing countries: golden handshakes or smiling farewells?

Some researchers have suggested innovative ways to successfully implement civil service reform in developing countries. Although most approaches to implementing public sector management reform are still very much process-driven, and focus almost exclusively on civil service reform, long-term success in making the public sector more efficient may be better assured if civil service reform is but one outcome of a broader public sector management reform agenda. Particularly, re-focussing from traditional input-driven reform thinking towards output-oriented measures, such as the introduction of accrual budgeting in the public sector, may well result in greater popular acceptance and, thus, longer-term success for sensitive reform programs. Although output-driven accrual budgeting is by no means a panacea for all public sector illnesses, it can at least set the scene for profound and durable cultural change in the public sector. © 1998 John Wiley & Sons, Ltd.     

Ministerial Leadership and Endorsement of Bureaucrats: Experimental Evidence from Presidential Governments

Scholars have debated what constitutes effective ministerial leadership with respect to administrative competence versus political influence. The authors contribute experimental evidence to this debate through a unique survey design of endorsement experiments. Using original data from 949 national civil servants in South Korea, this article examines civil servants’ assessments of ministerial leadership in three central dimensions of public management: internal management, interbranch coordination, and policy formulation/implementation. Further, existing variation in the characteristics of agencies is used to test whether such variation induces systematic differences in civil servants’ responses. Findings show that that civil servants’ attitudes toward ministerial leadership are asymmetric in nature. Ministers with civil service backgrounds are endorsed in all three dimensions, whereas ministers with legislative backgrounds receive increased support only for interbranch coordination skills. The levels of support for ministers with different backgrounds also vary across agency types. This analysis has implications for public management practice and agency control in presidential governments.     

Devolved Functions in Government: Some Realities

Devolvement of functions to quangos and Departmental Agencies has been a marked feature of reform in government since 1970, accelerated by the ‘Next Steps’ initiative (1987–90). Its effects in terms of performance, costs and disengagement from related government activity are discussed by reference to experiences in the management of two large quangos created after 1970, the Manpower Services and Health and Safety Commissions and their Executives. Some general lessons are drawn for present application, and the discussion seeks also to expose realities and difficulties in the management of public bodies that are often overlooked in theoretical argument. It acknowledges the advantages of devolvement, but points to serious limitations in the ‘owner–agency’ model when applied to public business, arising from powerful centralising forces, rapid changes in political aims, the cardinal requirement for economy, and shifting needs for lateral co‐operation across the government sector.     

Practices and challenges of converting former fighters into civil servants: the case of Eritrea

This study critically discusses the practices and challenges of converting the former Eritrean fighters into civil servants and their management afterwards. The study finds that, although both categories of the Eritrean civil servants (ex and non‐ex‐fighters) have been working together since independence, ex‐fighter civil servants were given special privileges in a number of human resource management (HRM) practices, such as recruitment and selection, placement, promotion, training and compensation. That is, the political involvement in the management of the ex‐fighter civil servants was considerable, which in turn has led to a certain degree of politicisation in the civil service. The Eritrean experience draws a number of lessons with regard to process, treatment within the workplace and different perceptions on the part of the two categories of civil servant. Copyright © 2006 John Wiley & Sons, Ltd.     

The Rise and Fall of Radical Civil Service Reform in the U.S. States

Initiated by a 1996 Georgia statute, “radical” civil service reform quickly swept the United States. This article explains the wax and eventual wane of state efforts to increase the number of at‐will employees at the expense of the population of fully protected merit system employees. Using an event history approach to explain this policy diffusion with state‐level variables, the author shows that electoral competition and gubernatorial powers are the most significant determinants of this kind of policy diffusion. Whereas previous literature concluded that these reforms ceased spreading because the new programs were failing to create the promised governmental efficiency, this article argues that the institutional conditions for these human resource management policies have been less propitious in recent years. The article signifies an important contribution in that it brings civil service reform back into the scope of policy diffusion literature and identifies political insights into a perpetually important question.     

铁路公安机关国家公务员招录面试工作的实践与思考

铁路公安国家公务员招录面试工作是铁路公安机关整体转入国家公务员队伍后面临的一个全新课题。实施精细化管理运作,做好人员分类管理、后勤保障支持、区域协调沟通、严格工作程序、实施人性化服务是确保招录面试工作正常开展的基本条件。面对招录考试中理念与现实、原则与操作之间的矛盾,必须树立"以人为本"理念,加强考官队伍建设,提高面试专业化程度,减低面试成本,缩小生源范围,进一步提升工作水平和管理能力,确保招录面试工作公开公平公正。     

公务员制度建设的思考

全球化时代的到来,不仅是我国公务员制度建设的机遇,更是挑战。我国公务员制度存在不完善的地方,要清醒认识到我国公务员制度可能存在缺陷,进一步明确我国公务员制度建设的基本原则,推进公务员制度创新,实现公务员制度的战略发展。     

The Challenge of Strengthening Nonprofits and Civil Society

The Winter Commission Report was centrally concerned with improving the performance of state and local governments. Since the issuance of the commission’s report in 1993, the delivery of services by state and local government has been substantially changed by the growing role of nonprofit organizations in providing public services and representing citizen interests. As a result, state and local governments and nonprofit agencies are faced with complex governance challenges. The central argument of this paper is that despite the dramatic changes in the relationship between government and nonprofit organizations in recent years, the key tenets of the Winter Commission report—the need for improved training and education, greater transparency and accountability, more emphasis on performance, and improved citizen engagement—remain deeply relevant in improving the governance of the public services in an increasingly complex policy process and service delivery system at the state and local levels.     

公共管理的理论源流与变革

通过“新公共管理运动”而从传统公共行政理论范式中分化出来的“公共管理”，体现了一种新的理论范式整合。传统的公共行政，以韦伯的官僚制来破解庇护主义，以政治／行政分开来化解政党分肥，以官制度来建构行政组织的基本规范，以泰勒主义来保证效率行政的主导地位。这种行政改进逐渐变成公共行政中的教条主义。结果，官僚制成了官僚主义的代名词，政治／行政两分成了“两张皮”，官制度变成了族主义，效率主导变成了缺乏效果的效率。求解这些疑难导致了传统公共行政范式向“新公共管理”范式的转移。而突出公共性、现代性和综合性的公共管理的理论建构，就是以公共行政为底色而对新公共管理或管理主义、政策分析以及20世纪80年代兴起的公共治理理论的一次理论整合。     

Managing public commercial enterprises in Nigeria: The case of Kwara State commercial parastatals

Employing the usual profit criterion to evaluate performance of the commercial parastatals in Nigeria, as revealed in the case of Kwara State, the enterprises are a failure. The differences in the management of the parastatals and similar but private enterprises may have accounted for differences in performance. Among the features of management of the parastatals are the role of government in the appointment of chief executives without necessary regard to merit; the relatively poor conditions of service as obtained in the civil service; and the huge debts owed the parastatals by governments. To improve performance, the following measures should be adopted. There is need to remove commercial parastatals from the civil service to attract quality management staff while government control should be substantially relaxed. Improved funding should be guaranteed through the financial houses while government should settle their debts to the organizations. The issue of privatization is worth proper consideration with a view to selling the companies to the private sector.