ENGINEERING A CONSENSUS: FROM THE FINNISTON REPORT TO THE ENGINEERING COUNCIL

It is now widely accepted that British governments find radical policy change difficult to Secure – especially where such change threatens to disturb a well-developed interest group network. The Report of the Committee of Inquiry into the Engineering Profession (19801, chaired by Sir Monty Finniston, Engineering Our Future, was interesting because it proposed a very radical change in the way in which the engineering profession was organized and regulated. In essence, Sir Monty wished to displace the established engineering institutions. A study of the long and complex saga following the publication of the Finniston report is a good test of the system's capacity for policy innovation as well as an illustration of the common conflict between state intervention and professional self-regulation. What finally emerged, The Engineering Council, can be seen as the outcome of a process of bargaining, which preserved the power of the professional institutions.     

THE WHITEHALL PROGRAMME AND AFTER: RESEARCHING GOVERNMENT IN TIME OF GOVERNANCE

This article revisits the Whitehall Programme and Rod Rhodes' crucial role in setting it up. It examines the research commissioned for the Programme and how research in this field has changed since the mid 1990s. It confirms that research on Whitehall has become more diverse and specialist – reflecting its apparent hollowing‐out – but that research employing a longer historical perspective does not support an interpretation that government in the UK was ever strongly filled‐in. It also suggests that the study of Whitehall now demonstrates more theoretical ambition than hitherto, and, in the light of the dominance of qualitative research in this field, calls for a more sophisticated methodological debate about qualitative approaches to the study of government and especially their potential contribution to theory‐building.     

TEN YEARS AFTER: THE US CONGRESSIONAL BUDGET AND IMPOUNDMENT CONTROL ACT OF 1974

The reformed congressional budget process is no longer new. This fact alone invites an assessment of the experience of budgeting under the procedures enacted in 1974. But there is a more pressing reason for undertaking such an assessment. Today, there is widespread unhappiness with the congressional budget process. In recent years the deadlines of the budget process have repeatedly not been met, resulting in incomplete budgeting and the proliferation of proposals to abolish or reform the budget procedures enacted in 1974.
Consequently, this paper will first outline the reformed budget procedures and establish the goals of the 1974 Budget Act. The second section assesses whether the goals of budget reform have been achieved. In short, the answer is a negative one. The third section explains why the goals of budget reform have not been met, and the final section evaluates the main proposals advanced for changing the budget process.     

TRANSLATING AGENCY REFORM THROUGH DURABLE RHETORICAL STYLES: COMPARING OFFICIAL AGENCY TALK ACROSS CONSENSUS AND ADVERSARIAL CONTEXTS

This article directs attention to the role of ideational variables in shaping public management reform initiatives. It considers the contribution of both endogenous rhetorical styles and exogenous international fashions in explaining official agency talk in consensus and adversarial contexts. Departing from an earlier observation that convergence in talk across contexts is more likely than convergence in practice ( Pollitt 2001 ), this article demonstrates that symbolic convergence is also limited. It is found that agency talk is primarily a consequence of national styles of speaking, rather than the limited adoptions of a common international story. Secondly, the article demonstrates that rhetorical theories can enrich the concept of translation by providing tools for making explicit the rules through which international fashions are mediated in national contexts. It is found that financial officials have been responsible for the introduction of the similar (Anglo‐Saxon) stories that have achieved consensus in political administrative contexts, but that this has not brought about cultural homogenization.     

ONE FIGHT,ONE TEAM: THE 9/11 COMMISSION REPORT ON INTELLIGENCE,FRAGMENTATION AND INFORMATION

In its report published in 2004, the National Commission on Terrorist Attacks Upon the United States (known as the ‘9/11 Commission’) analyses the functioning of the Intelligence Community (ICo). It indicates that the ICo is both over‐fragmented and guilty of not sharing enough information. The Commission recommends that central control of the ICo needs to be strengthened and that more incentives for information‐sharing should be designed. This article takes a critical look at these two recommendations. Sharing information carries major risks and is therefore not something that can take place as a matter of course. Moreover, information has to be subject to a selection process before it can be shared. This selection cannot be measured objectively, so mistakes in the selection are unavoidable. Strengthening central control also poses risks: it engenders more battles over territory, it does not improve understanding of the capillaries of the organization – the capillaries being where the primary processes of information gathering, validation and assessment take place – and it involves the destruction of checks and balances. Fragmentation may even be functional since it leads to redundancy, itself a safeguard against the risk of misselecting relevant information.     

THE ORDER OF QUESTIONS IN A SURVEY ON CITIZEN SATISFACTION WITH PUBLIC SERVICES: LESSONS FROM A SPLIT‐BALLOT EXPERIMENT

Surveys of citizen satisfaction with local public services have become widespread, with the results increasingly used to reorganize services, to allocate budgets, and to hold managers accountable. But evidence from a split‐ballot experiment that we conducted suggests that the order of questions in a citizen survey has important effects on reported satisfaction with specific public services as well as overall citizen satisfaction. Moreover, the correlations of specific service ratings with overall satisfaction, and thus the identification of key drivers of overall satisfaction, also turn out to be highly sensitive to question order. These findings are in line with research on priming and question order effects in the survey methodology literature, but these effects have not been carefully examined before in the context of citizen surveys and public administration research. Policy and management implications of these finding are discussed.     

PRAGMATIC MUNICIPALISM: LOCAL GOVERNMENT SERVICE DELIVERY AFTER THE GREAT RECESSION

Since the Great Recession, some have argued that local governments have become ‘austerity machines’ that cut and privatize services and undermine unions. We conducted a national survey of US municipalities in 2012 to examine how service provision level and delivery methods are related to local stress and capacity, controlling for community need and place characteristics. We find that local governments are balancing the pressures of stress with community needs. They use alternative revenue sources and service delivery methods (privatization and cooperation) to maintain services. Unionization is not a barrier to innovation. Further, we find that ethnically diverse suburbs are providing more services than other suburbs, thus acting more like metro core cities. We find that the Great Recession has not dramatically shifted local government behaviour to a ‘new normal’ of fiscal austerity. Instead, we find municipalities practising ‘pragmatic municipalism’ to maintain their public role.     

PERFORMING AUTHORITY: DISCURSIVE POLITICS AFTER THE ASSASSINATION OF THEO VAN GOGH

In November 2004, the assassination of the filmmaker Theo van Gogh in Amsterdam by an Islamic extremist shocked The Netherlands. Critics of multiculturalism quickly linked the murder to the perceived failure of ‘soft’ integration policies and questioned the authority and legitimacy of Amsterdam’s political leadership. This article studies the response of political leaders to those challenges from a performative perspective. Analysing governance as performance illuminates the importance of actively enacting political leadership in non‐parliamentary settings such as talk shows, mosques and other religious meeting places, and improvised mass meetings in times of crisis. The authors distinguish different discursive means of performing authority, make suggestions for dealing with crisis events in ethnically and culturally diverse cities and draw some lessons from this approach as well as for methods of studying public administration.     

WEBER AND KAFKA: THE RATIONAL AND THE ENIGMATIC BUREAUCRACY

Max Weber's and Franz Kafka's respective understandings of bureaucracy are as different as night and day. Yet, Kafka's novel The Castle is best read with Max Weber at hand. In fact, Kafka relates systematically to all the dimensions in Weber's ideal type of bureaucracy and give us a much‐contemplated parody, almost a counter‐punctual ideal type, based on four key observations: bureaucratic excesses unfold in time and space; a ‘no error’ ideology generates inescapable dilemmas; inscrutability is a life condition in bureaucracy; civil servants end up walking on the spot, just like the figures in Escher's painting: Ascending and Descending. Nevertheless, Weber and Kafka can both be right. While Kafka looks at the bureaucratic phenomenon through persons who are marginalized, Weber's perspective is historic‐comparative and top‐down. Are the observations of the one more correct than the other? The question is meaningless. As two opposite poles, Weber and Kafka ‘magnetize’ each other.     

ADMINISTRATIVE LEADERSHIP THEORY: A REASSESSMENT AFTER 10 YEARS

A variety of assessments through 2001 discussed the striking neglect of theory related to leadership in public sector organizational settings. For example, Jerry Gabris, Bob Golembiewski, and Doug Ihrke called on the field to ‘improve on the emaciated condition of public leadership theory’. My assessment of administrative leadership soon thereafter, while trying to emphasize a recent uptick in volume, was nonetheless that ‘the needs are great and the research opportunities are manifold’. My relatively negative assessment has been widely cited and needs to be re‐evaluated a decade later since much progress has been made and the research needs have evolved substantially.     

STRATEGY,STRUCTURE AND PROCESS IN THE PUBLIC SECTOR: A TEST OF THE MILES AND SNOW MODEL

We present a comprehensive empirical application of the Miles and Snow (1978) model of organizational strategy, structure and process to the public sector. We refine the model by distinguishing between strategy formulation and implementation, and applying it to 90 public service organizations. Although the empirical evidence shows that organizational strategies fit the Miles and Snow categories of prospector, defender and reactor, the relationship between these strategies and organizational structures (for example, centralization) and processes (for example, planning) is less consistent with their model. Conclusions are drawn for public management theory and practice.