What Happens at the Polling Place: Using Administrative Data to Look Inside Elections

Tremendous attention has been paid to local election administration since the 2000 presidential election meltdown, yet policy makers still lack basic information about what happens at the polling place. One strategy to understand the interactions between citizens and street‐level election bureaucrats is to turn to administrative data. Using logs collected by polling place workers, the authors analyze more than 66,000 individual incidents recorded from four different statewide elections. Such data provide novel insights and guidance for the administration of elections. Findings indicate that task scale (in terms of the number of ballots) and complexity (in terms of absentee ballots) increase the incident rate. Managerial choices about how polling places are run also matter: the use of electronic voting machines and central count processing of ballots reduce the incident rate, while splitting poll worker shifts increases it. Operator capacity, measured in terms of experience, also reduces the number of incidents.     

All the Best Polls Agree with Me: Bias in Evaluations of Political Polling

Do Americans consider polling results an objective source of information? Experts tend to evaluate the credibility of polls based on the survey methods used, vendor track record, and data transparency, but it is unclear if the public does the same. In two different experimental studies—one focusing on candidate evaluations in the 2016 U.S. election and one on a policy issue—we find a significant factor in respondent assessments of polling credibility to be the poll results themselves. Respondents viewed polls as more credible when majority opinion matched their opinion. Moreover, we find evidence of attitude polarization after viewing polling results, suggesting motivated reasoning in the evaluations of political polls. These findings indicate that evaluations of polls are biased by motivated reasoning and suggest that such biases could constrain the possible impact of polls on political decision making.