Coping with Work Stress in Police Employees

Present study endeavored to investigate the role of coping in work stress of police employees. A 3 × 2 factorial design with three levels of job hierarchy (officers, sub-inspectors, and constables) and two levels of job tenure [short job tenure (0–10 year) and long job tenure (above 10 year)] was used in present study. A total of 240 police personnel from Gorakhpur Zone (India) participated as respondents. Objective Work Stress Scale, Feeling of Work Stress Scale (Cooper 1983), and Coping Scale (Carver et al. 1989) were used to determine the level of work stress and coping of the police employees. ANOVA results revealed that the level of work stress varied across different groups of police personnel. More specifically, objective work stress was found greater in sub-inspectors than constables and officers while constables reported more feeling of work stress than sub-inspectors and officers, respectively. Furthermore, the different groups of police personnel differed on various forms of coping response, in which officers used more active- and adaptive-related coping strategies than sub-inspectors and constables, respectively. Contrary to this, constables used more maladaptive coping strategies than sub-inspectors and officers. Correlation results evinced that active- and adaptive-related coping responses have an inverse link with work stress, whereas maladaptive coping responses have a positive relationship with work stress. Findings have been discussed in the light of organizational and personal factors.     

Positive Resolution of Childhood Sexual Abuse Experiences: The Role of Coping,Benefit-Finding and Meaning-Making

Resolution of the trauma of childhood sexual abuse (CSA), and the current adjustment of 60 adult female CSA survivors were explored through qualitative and quantitative analyses of their coping strategies, perceived benefits, and meaning-making attempts. While the majority of the women (87%) perceived at least some benefit resulting from coping with the CSA experience, many (29%) found it impossible to make any meaning of their trauma. Specific benefits that were associated with various aspects of positive adjustment (marital satisfaction, better physical health, less isolation) included improved relationships with others, religious or spiritual growth, and improved parenting skills. Some perceived benefits were actually associated with a negative outcome. Increased knowledge of sexual abuse was associated with more isolation and lower marital satisfaction. When positive meaning could be derived from the coping process, the women reported less isolation. Avoidant coping was strongly associated with more depressive symptoms and poorer resolution of abuse issues. Results highlight the importance of considering coping strategies and cognitive restructuring efforts in designing therapeutic interventions with this population. Portions of this paper were presented at the annual meeting of the Midwest Psychological Association, May 2004, Chicago, IL.     

Fear is a Disease: The Impact of Fear and Exposure to Infectious Disease on Correctional Officer Job Stress and Satisfaction

This study examined individual and work-level factors that impact job stress and satisfaction for correctional officers. Existing research has explored officer job stress and satisfaction, but very few studies have focused specifically on fear of contracting an infectious disease while at work (HIV/AIDS, hepatitis, and tuberculosis), and the impact fear of and exposure to infectious disease have on correctional officer job stress and satisfaction. Random sample data were collected from 2,999 male and female officers from across the state of Texas to assess job stress, satisfaction, personal safety, and exposure to infectious disease. Ordinary Least Squares analyses indicated that fear of disease was positively correlated with job stress, and inversely correlated with job satisfaction. Exposure to disease however, failed to yield any significant effects on job stress or satisfaction. Officers who felt that their supervisors were supportive of them on the job reported less stress and higher satisfaction levels, while perceived dangerousness of the job was positively correlated with job stress. These findings highlight the importance of supervisory support as well as continuous, in-depth education and training on infectious diseases for officers.     

Spirituality and health outcomes among police officers: empirical evidence supporting a paradigm shift

The negative impact of traumatic and other work-related stressors on the health of police officers is well-documented. Spiritual development is also commonly mentioned in the professional literature as an effective means of protecting officers from the ill-effects of policing, reportedly resulting in improved health and wellness outcomes. However, few empirical studies have been conducted to support claims regarding spirituality and police officer health. The present study investigated what types of spiritual practices police officers used, the relationships between spiritual effort and spiritual growth regarding various psychological and stress-related symptomatology, and whether differences in psychological and health outcomes existed between police officers engaging or not engaging in spiritual practice (N = 193). With one exception, the results do not support the notion that enhanced spirituality is associated with lower illness symptoms or perceived stress. Rather, opposing findings were demonstrated involving positive associations between spiritual growth and distress. Spiritual effort, however, was inversely associated with alcohol use, a behavioral-based coping mechanism. Implications of these findings are discussed, and suggestions for reconceptualizing police health and spiritual practices are introduced.     

Job Stress and Job Satisfaction Among Jail Staff: Exploring Gendered Effects

Despite increased representation in correctional work settings, women still encounter obstacles in this male-dominated occupation—obstacles that have the potential to affect their levels of job stress and job satisfaction. Although gender-based differences in job stress and job satisfaction have been analyzed in several prison settings, much less work has been conducted in the often neglected correctional arena of jails. The current study fills this empirical void by examining jail staff at a large county correctional system in Orlando, Florida. Ordinary least squares regression analysis indicated that different facets of the work environment differentially affected the job stress and job satisfaction of 419 women and 493 men working in a large urban jail system. Specifically, role ambiguity, perceived dangerousness, coworker relations, input into decision making, and administrative support had larger effects on job stress for women compared to men. For job satisfaction, the only workplace variable to have a gendered effect was administrative support, which also had a greater effect for women than men. The findings reveal gender-related differences, especially in terms of job stress.     

A Participant Evaluation of the U.S. Navy Parent Support Program

This study reports on the results of a program evaluation of the U.S. Navy New Parent Support Program (NPSP). NPSP is composed of two components: center-based parenting classes and home-based visits. Data are presented on: (a) satisfaction with program quality, (b) how well the program met its primary objectives (e.g., helps reduce parenting stress), (c) how well the NPSP met its Reasons for Being (RFBs; e.g., Helps service members concentrate on their job), and (d) program impact on mission-related outcomes (i.e., quality of life (QOL), readiness, and program impact on their decision to remain in the military). Results indicate that parents who take part in both the parenting classes and home-based visits report that the program exceeded their expectations, the program improved their perceptions of their parenting and coping skills, they perceived that the program demonstrated the Navy's concern for Sailors and their families, and the program enhanced the family's quality of life. Implications of study findings are discussed.

A Participant Evaluation of the U.S. Navy Parent Support Program

This study reports on the results of a program evaluation of the U.S. Navy New Parent Support Program (NPSP). NPSP is comprised of two components: center-based parenting classes and home-based visits. Data are presented on: (a) satisfaction with program quality, (b) how well the program met its primary objectives (e.g., helps reduce parenting stress), (c) how well the NPSP met its Reasons for Being (RFBs; e.g., Helps service members concentrate on their job), and (d) program impact on mission-related outcomes (i.e., quality of life (QOL), readiness, and program impact on their decision to remain in the military). Results indicate that parents who take part in both the parenting classes and home-based visits report that the program exceeded their expectations, the program improved their perceptions of their parenting and coping skills, they perceived that the program demonstrated the Navy’s concern for Sailors and their families, and the program enhanced the family’s quality of life. Implications of study findings are discussed.

The relationship among distributive and procedural justice and correctional life satisfaction, burnout, and turnover intent: An exploratory study

Distributive and procedural justice, two dimensions of organizational justice, have been found to be salient antecedents of many correctional staff attitudes, such as job stress, job satisfaction, and organizational commitment; however, little correctional research has examined their relationships with the life satisfaction, burnout, and turnover intent. Multivariate regression equations were estimated to determine the association of personal characteristics, distributive justice, and procedural justice with the life satisfaction, burnout, and turnover intent of correctional employees based on a survey of 160 staff at a private midwestern maximum security institution. Both distributive and procedural justice had a statistically significant inverse association with burnout and turnover intent, while procedural justice had a significant positive relationship with life satisfaction. Additionally, the results indicated that the association of procedural justice was larger than the association for distributive justice. Similar results were obtained using only responses from correctional officers.     

The Influence of Religious Personal Identity on the Relationships Among Religious Dissimilarity,Value Dissimilarity,and Job Satisfaction

The purpose of this study was to examine the influence of religious dissimilarity and religious personal identity on one’s job satisfaction. Data were collected from 260 top managers. Structural equation modeling indicated that religious dissimilarity positively affected perceived value dissimilarity from others, which in turn, held a negative association with job satisfaction. These effects were qualified, however, by a significant religious dissimilarity × religious personal identity interaction such that, for persons whose religious beliefs were a central part of who they were, being religiously different from others in the workplace strongly impacted their perceived value dissimilarity. Research contributions and practical implications are discussed.     

The social dimensions of correctional officer stress

Based on a survey of line staff in a southern correctional system, we analyzed how various stressors, coping factors, and status characteristics influenced three types of stress: work stress, job dissatisfaction, and life stress. The stressors of role problems and perceived dangerousness were positively related to multiple forms of stress. While supervisory support mitigated both work stress and job dissatisfaction, the effects of other coping factors were variable. Black and educated officers had higher levels of dissatisfaction, while female officers experienced more stress on the job. Taken together, the independent variables in our framework accounted for a large amount of the variance of work stress, a moderate amount of job dissatisfaction, and a relatively low amount of life stress. Apart from the specific findings, the data suggest that theoretical models of officer stress must incorporate coping factors and specify how the dimensions of an officer's occupational role and personality differentially impact on distinct types of stress.     

Relationship Between Motivation to Lead,Mental Health Status,and Job Satisfaction of Male and Female Civil Police Constables

The purpose of the study was to examine the differences in perceptions of motivation to lead, mental health, and job satisfaction of male and female police constables. Police constables (N = 203, male = 144, female = 59) were surveyed at four districts (Varanasi, Mirzapur, Allahabad and Lucknow) in the state of Uttar Pradesh, Republic of India. Participants’ responses were obtained on questionnaires which measured demographic characteristics, motivation to lead (Dubrin, 1998), psychological well-being, psychological distress (Heubeck & Neill Psychological Reports, 87:431–440, 2000), and job satisfaction (Dantzker’s Journal of Crime and Justice 16:171–181, 1993). Results of t test analysis indicated that job experience, salary, education, motivation to lead, and psychological well-being were significantly different among the male and female police constables. Motivation to lead was a significantly positive correlate of job satisfaction among male participants only while psychological well-being was significantly, positively correlated with job satisfaction of both male and female participants. Psychological well-being also exercised partial mediator effects on the positive relationship between “motivation to lead” and job satisfaction in male police constables only. However, psychological distress was negatively correlated with job satisfaction of male police constables. The findings have significant implications for increasing job satisfaction in the police department. Findings indicate that the government should concentrate on removing anomalies in the job conditions of the female police constables so as to promote psychological well-being. Simultaneously, the police department should also pay attention to conditions which can increase motivation to lead among its female police constables.     

Community violence victimization and depressed mood: the moderating effects of coping and social support

The objectives of the current study were to (a) determine how lifetime community violence (CV) victimization, coping behavior, social support (SS), and depressed mood are related in young adults, and (b) assess whether the relationship between CV victimization and depressive reactions is moderated by perceived SS and coping style. Five hundred fifty college students (160 men, 355 women) completed questionnaires measuring lifetime experiences with violence, current depressed mood, perceptions of SS from family and friends, and general coping styles. Results of a series of hierarchical regressions indicated a positive relationship between frequency of CV victimization and depressed mood. Low levels of perceived SS and problem-focused coping and high levels of disengagement coping were associated with increased depression scores overall, but there was an interaction effect such that high disengagement coping strengthened the relationship between CV and depressed mood. Moreover, when controlling for the effect of posttraumatic stress, high-perceived friend support and low disengagement coping served as protective factors for depressed mood. These results were particularly strong in individuals whose last CV experience occurred within the previous 2 years. Findings suggest that perceptions of support and ability to actively cope with stressors are very important in the adjustment to CV victimization.     

An uneven playing field: The impact of strain and coping skills on treatment outcomes for juvenile offenders

Purpose

This study examines the experiences of a group of drug-abusing juvenile offenders following their release from a residential treatment facility in order to determine how pre-existing levels of strain and coping skills affect their ability to benefit from the treatment program and avoid recidivism and relapse.

Methods

During an extensive pre-treatment interview, the youths were asked a variety of questions assessing potential sources of strain (including the experience of physical/emotional abuse and intra-familial violence, parental drug use, and physical/emotional health problems) and a variety of coping (cognitive, emotional, physical, social, and spiritual) skills. We hypothesized that pre-existing strain levels would decrease the likelihood of treatment success just as pre-existing coping skills levels would enhance it, but also predicted that the impact of strain on treatment success would be moderated by existing coping skills and that coping skills would have the greatest capacity to affect treatment outcomes among youths with higher levels of pre-treatment strain.

Results

Our findings offered mixed support for our hypotheses, including evidence that some coping skills mitigated the negative impact of strain whereas others seemed to intensify it. Implications of our findings are discussed and directions for future research are suggested.     

Is Police Integrity an Important Predictor of Citizen Satisfaction in Police in Post-colonial Emerging Democracies? The Case of India

The focus of this study is to examine citizen satisfaction with the police. Specifically, the authors aim to understand the factors that determine citizen satisfaction with police services in India, a former English colony and a relatively new republic that has achieved a significant economic development in recent decades. Findings from analysis of a convenience sample (N = 845) obtained from four Northern states in India suggest that perceived procedural fairness, fear of crime, and age of the respondents predict satisfaction with police services. Moreover, perceived professionalism of police officers is found to increase their perceived procedural fairness.     

Occupational stress and the line correctional officer

Stress is clearly a part of the human condition, especially in today’s crowded and complex society. In the criminal justice system in particular, occupational stress can be seen to be a problem for its employees. The present study examined aspects of stress for the line correctional officer, utilizing a number of approaches. Situations perceived as stressful were identified by interviews conducted with correctional officers. Information was then gathered by interviewing a second sample as to the types of coping responses available to correctional officers in these situations. The results indicated that officers reported periodic work overload, the handling of promotions, and conflicts with supervisors and initiates to be the most stressful situations. Correctional officers also indicated that in most of the stressful situations generated, there were few coping responses available to them, and that they had little or no control over these situations. Since most of the situations presented to correctional officers resulted in no constructive coping responses, the hypothesis was advanced that correctional officers who stay on the job develop cognitive coping processes in order to handle stressful situations. Furthermore, correctional officers tended to deny the stresses of the occupation and consequently experience feelings of helplessness and alienation.     

Leave it at the gate: job stress and satisfaction in correctional staff

Though academic literature firmly establishes an inverse relationship between job stress and job satisfaction, global correctional studies fail to examine the extent of that affiliation on overall correctional job satisfaction. As such, this study uses a faceted approach to explore underlying relationships between organizational, job, and personal characteristics of correctional staff and causes of job stress and satisfaction. Using the Job Satisfaction Survey, nine aspects of job satisfaction are considered. The Work Stress Scale for Correctional Officers’ analyses of five areas of stress directly related to correctional environments. This study examines both uniform and nonuniform staff assigned to a minimum security prison. On average, staff scored well below the average American worker on the Job Satisfaction Survey. Job satisfaction was predicted exclusively by job characteristics or stressors, including the job itself, role conflict, and ambiguity, and the physical condition of the prison, while employee demographic variables and variables that measure healthy lifestyles (such as sleep and exercise) were not significant predictors. While job stress does predict a substantively significant portion of job satisfaction (21%), there is still room to improve prediction.     

Research note: career stage and job satisfaction among southern correctional officers

The career stage theory postulates that employees go through different career stages, and each career stage has different effects on various outcomes, such as job satisfaction. There has been empirical support for the career stage theory from other disciplines, but there has been limited research relating to this theory to corrections. To expand the literature, the current study examined whether different career stages were significant predictors of job satisfactions, while including the personal characteristics and the workplace place variables among Texas correctional officers. The results supported the career state theory: job satisfaction was highest during the entry stage (0–2 years), but was lowest during the second career stage (2–5 years). In career stages three (5–15 years) and four (16+ years), job satisfaction rose. Possible interventions that correctional administrators can undertake to encourage job satisfaction from their staff during the second career stage are discussed.     

An Exploratory Examination of a Gendered Model of the Effects of Role Stressors

A gendered model of the effects of role stressors on job stress, job satisfaction, and organizational commitment was tested. Ordinary least squares regression analysis of survey data from correctional staff provided partial support for the proposition that men and women perceive and respond to the work environment differently. Work–family conflict was found to influence levels of job stress, job satisfaction, and organizational commitment among women but not among men. Conversely, role ambiguity, role overload, and perceived dangerousness influenced levels of job stress for men but not women. Furthermore, levels of role conflict and role ambiguity influenced levels of job satisfaction for men but not for women. These findings lend support to further development of gendered theoretical models.     

The connection of police strategies for coping with workplace problems to stress in two countries

This research examined the direct effects of coping strategies on stress and the moderating effects of coping strategies on the associations between workplace problems experienced by police and stress in South Korea and the United States. Data revealed that coping strategies did not change the strength of connections between workplace problems and stress. Especially in the United States, the use of escape as a coping strategy was related to high stress. Findings were most consistent with the use of organizational-level interventions to increase police officers' job control and advancement opportunities, and pointed to the need to consider support as a way to limit stress.     

Community violence victimization and symptoms of posttraumatic stress disorder: the moderating effects of coping and social support

This study tested the relationship of community violence (CV) victimization to severity of posttraumatic stress disorder (PTSD), and the roles of coping style and perceived social support in moderating that relationship. Three-hundred seventy-two men and women (age 18 to 22 years) self-reported on CV exposure, traumatic experiences, PTSD symptoms, perceived support from family and friends, and coping strategies. Results indicated that high CV victimization, high disengagement coping (i.e., avoidant styles), and low perceived social support from family and friends significantly predicted increased PTSD scores. Significant moderating effects indicated that the relationship between victimization and heightened PTSD severity was stronger at high levels of perceived friend support and disengagement. Thus, the protective function of friend support seemed to break down at increasing levels of victimization, whereas, as expected, avoidant styles of coping increased the risk for negative outcome. Findings are discussed in terms of event controllability, negative social reactions, and coping resources.