海外银行如何为客户服务

近年来,银行业"与国际接轨"的呼声日高,国内银行也在某些项目上收取费用.然而,海外银行在收取费用的同时,做好服务至上工作.在此,我们推介一些国外的银行,看一看它们是如何为客户提供优质服务的.     

State lotteries: Explaining their popularity

This article provides a detailed explanation for the adoption of state lotteries as revenue measures. It focuses on Texas for examples. Relying on a previously published set of evaluative criteria for revenue sources, the authors explain why, despite generally negative treatment of state lotteries by revenue experts, lotteries are favored by legislatures and publics in thirty-four states and the District of Columbia. As revenue matters rather than general policy matters, lotteries are politically expedient and have sufficiently large yields to overshadow shortcomings noted by experts and critics: regressivity, high administrative costs, instability, lower than anticipated yields, and potential negative social consequences. This look at policy-maker and public evaluation of state lotteries explains their widespread utilitization.     

Workforce 2000 demographic changes and their impacts

The U. S. workforce is becoming highly diverse. Human resource practices of the past will not be effective in managing tomorrow's heterogeneous labor force. Managing a diverse workforce is the key to future success, therefore identifying and learning the trends shaping the future of human resource is one of the most demanding tasks of managers. The purpose of this study is to examine the demographic bhanges occurring and that will continue to occur in the future. Changes such as the decrease in the size of the population and workforce, increase in the average age of the population and workforce, increase in the number of women, minorities, immigrants and contingent workers in the workforce are examined and their impacts on the society and industry are discussed.