The Relationship Between State Government Performance and State Quality of Life

Abstract

This article examines the relationship between government performance and quality of life in the American states. We contend that the management capacity of state governments should have direct, tangible impacts on the overall social and economic well‐being of state citizenry. In order to test this idea, we examine the influence of state management capacity (using the 1999 Government Performance Project grades), alongside other economic and political variables, on two prominent measures of state quality of life—The Morgan Quitno “Most Livable State” Index and State Policy Reports' (SPP) “Camelot Index.” We find that both state economic conditions and governmental policy priorities have significant impacts on state performance levels. But, our results clearly indicate that the management capacity of state governments also contributes directly to improving the overall quality of life for state citizens.     

Measuring Progress: Community Indicators and the Quality of Life

Abstract

As communities and local governments increasingly have become concerned about quality‐of‐life issues, community indicators have become a widely used tool to measure the status of the quality of life and progress being made toward improving it. Indicators provide a vehicle for understanding and addressing community issues from a holistic and outcomes‐oriented perspective. They are useful, within the context of an overall community‐improvement process, both as a planning tool, based on a community's vision, and as an evaluation tool to measure progress on steps taken toward improvement. Their usefulness is maximized when they are both directly tied to public‐policy and budget decision making and when the community feels a sense of ownership of the indicators through direct citizen involvement with them. This article briefly describes four major approaches to community‐indicators work, and then in more detail, illustrates one of the approaches called “quality of life.” This approach is illustrated with experiences of the Jacksonville (Florida) Community Council Inc. (JCCI), a pioneer and leader in the community‐indicators movement.     

Social Context Matters: Predictors of Quality of Life among Recently Arrived Refugee Women-at-Risk Living in Australia

Abstract

Little is known about the predictors of quality of life among refugee women. 104 refugee women-at-risk were recruited within 6 months of arriving in Australia. A structured questionnaire was administered using standardized tools to assess pre-migration trauma, post-migration living difficulties, social capital, social networks, and quality of life. Hierarchical multiple and logistic regressions assessed factors predicting quality of life. Post-migration factors such as low trust in the community, and lack of support from individuals in their social networks predicted poorer quality of life. These findings have implications for community and social programs for refugee women-at-risk.     

The Impact of Quality Public Service Delivery on Customer Satisfaction in Bahir Dar City Administration: The Case of Ginbot 20 Sub-city

ABSTRACT

This study is conducted with the general objective of assessing the impact of quality public service delivery on customer satisfaction in Ginbot20 sub-city. To conduct the study correlational research design, and quantitative research approach have been employed. A total of 88 samples both from customers (68) and service providers (20) were selected using simple random sampling and systematic random sampling techniques respectively. Data were collected using questionnaires. Based on the data collected, the study comes up with certain findings. Among the major findings, the perception of customers and service providers on quality service delivery and customer satisfaction is different, responsiveness, tangibility, assurance, and reliability have positively associated with customer satisfaction. However, empathy has negatively associated with customer satisfaction. Generally, the likelihood of customers gets satisfied when there is quality service delivery is 0.84 (84%) while get satisfied with the probability value of 0.038948(3.8948%) in the absence of quality service delivery.     

Functioning and Impact of Incentives for Amalgamations in a Federal State: The Swiss Case

In Switzerland, where most amalgamations are voluntary, supportive measures for municipal mergers vary considerably between cantons. This study focuses upon the interests of higher-ranking state levels in amalgamation, the design of incentive systems set by the Swiss cantons, and their influence on the municipalities’ amalgamation activities. Empirical results show that with a higher number of municipalities, the canton sets more incentives for mergers. Also, financial incentives positively influence the municipalities’ merger activities. The data sources include comprehensive surveys of the Swiss municipal secretaries (2009/2010) and of the cantonal administrations (2010).     

Fiscal Stress Management During the Financial and Economic Crisis: The Case of the Baltic Countries

The Baltic countries—Estonia, Latvia, and Lithuania—were severely hit by the global financial and economic crisis in 2008–2011. In response to the crisis, all three states chose to undertake extensive fiscal consolidations. This article examines the strategies adopted by the Baltic governments for managing fiscal stress and consolidating their budgets in the light of the existing literature on cutback budgeting. In all three countries, the governments combined expenditure and revenue measures, with a larger share of adjustment taking place on the expenditure side. Among expenditure measures, a mix of across-the-board and targeted cuts was adopted, though the importance of targeted cuts increased over time. The case studies also indicate that although the theoretical propositions of the cutback budgeting literature point to the correct directions overall, further refinement is needed in several theoretical issues.     

The Impact of Gender and Early Delinquency on Reoffending: A Life History Perspective

In New Jersey, conversations within a statewide antiviolence initiative stimulated the idea to begin interviewing local repeat offenders to uncover the root of their criminal trajectories. Capturing the life histories of recidivists provides a rich understanding of how these individuals entered and remained in a criminal lifestyle. Employing qualitative methods, 20 men and women were interviewed in a local county jail and asked to describe numerous aspects of their lives that may have contributed to their criminal outcome. Similarities and differences are described between and among the men and women.     

The Dictator's New Clothes: The Relationship Between E-Participation and Quality of Government in Non-Democratic Regimes

It is often assumed that the development of e-participation and e-government initiatives aimed at stimulating citizen participation in the political process and fostering more efficient governmental services harbors a great potential for improved control of corruption and government performance. Thus, it is often argued that e-participation is an efficient instrument for increasing transparency and quality of government in non-democratic and developing countries. However, this article argues that these assumptions should be questioned on theoretical, empirical, and methodological grounds. The results of the empirical time-series cross-section analyses show that positive development in terms of e-participation in non-democratic countries does not lead to corresponding positive effects in terms of control of corruption and quality of government. Rather, in many cases the Internet offers political elites new opportunities in their quest for remaining in power.     

The Impact of AIDS on the Botswana Civil Service: A Case Study of the Police and Prison Services

That HIV/AIDS has had an enormous impact on southern Africa in general, and in Botswana in particular, is not in doubt. Numerous studies have documented certain aspects of the problem—high HIV prevalence rates, increasing numbers of orphans and vulnerable children, declining average life expectancy, and a high number of deaths among adults during their most productive years. Scholars have engaged in speculation about the possible impacts that this disease might have on social relationships, economic growth and development, and governance in both the near and the long terms. But these studies are only forecasts of possible futures, not data driven analyses. This study closely examines data available from two agencies in the Botswana civil service, the police and prisons services in an effort to assess, albeit indirectly, any impact that the HIV/AIDS crisis may have had on the workforce. Although the AIDS epidemic in the country as a whole was reflected in the experience of these services, neither agency suffered the devastating effects some feared.