Canadian public service employee satisfaction and its main drivers

Using the results of the 2005 Public Service Employee Survey (PSES), this paper identifies which factors have the greatest effect on employee satisfaction in the Canadian public service. Several hypotheses are tested against the backdrop of existing literature. In general, public servant satisfaction is affected by belief in opportunities for promotion, fair classification, adherence to client service standards, life balance, recognition by immediate supervisors, team relationships with colleagues, how well information is shared and, finally, belief in the abilities of senior management. Some interesting elaborations of these basic findings emerge when other variables are controlled. The discussion considers how the public service can be seen as a more desirable career choice.     

Qualitative Differences Among Rural and Urban Intimate Violence Victimization Experiences and Consequences: A Pilot Study

Relatively little is known about rural women's intimate violence experiences in comparison to urban women's experiences, partly because of the difficulty in accessing rural women. This pilot study used a protective order sample of 23 women (15 urban and 8 rural), which provides an access point that is relatively similar for comparisons across rural and urban areas. The number of participants is low and, therefore, results are preliminary. However, several significant findings emerged. Rural women reported significantly less social support, less education, less income, more physical abuse in the preceding year, more childhood physical and sexual abuse, and worse overall health and mental health, as well as encountering abuse earlier in the relationship. Both groups reported higher rates of illegal drug and cigarette use than those among the general population. The findings highlight some overall important themes in examining rural and urban intimate violence victims by suggesting that rural and urban intimate violence victims have different victimization experiences and service needs. Implications for further research and intervention are discussed.     

THE IMAGE OF THE PUBLIC ADMINISTRATOR: THE PERSPECTIVE OF THE PRESS*

The theme of this conference is "the image of the public administrator". This puts me immediately on the spot, since I suspect that many public servants believe that if that image is less flattering than they would like it to be, the fault lies largely with the press. This notion, which is also popular in the professions, is at once comforting and dangerous. It is comforting because it is always a relief to find that it is someone else's fault that one is unloved. It is dangerous because it encourages a retreat back into complacency.     

THE ROLE OF THE PUBLIC SERVICE IN A CHANGING ENVIRONMENT*

I was invited to give an address on the topic “The Changing Role of the Public Service”. With the agreement of the organizers I have changed my title to “The Role of the Public Service in a Changing Environment”. That is a small change—but it is a significant one. Our role has not really changed. It is easy in the public service, as elsewhere, to be preoccupied with contemporary challenges, and to imagine that these are new and different. But that says more about the way memory discounts the past than anything else—the latest problem or challenge is always the worst. When I joined the Treasury in 1952 the economy had just come through the Korean War boom and was in the process of adjusting to Fadden's so-called “horror” budget. The world financial system was in disarray owing to the “shortage” of US dollars. The Arbitration Court in the two or three previous years had made some awards of great concern as to their inflationary consequences. I found the Treasury was a hive of frantic activity. Looking back from the perspective of today I merely note, as the French put it, that the more things change the more things stay the same.     

Effects of a state law on rates of restraint on a child and adolescent unit

Rates of restraint and seclusion on a child and adolescent unit were evaluated before and after the implementation of a restrictive state law which was designed to reduce the monthly rates of restraint. Overall, the total number of hours in restraint, corrected for mean daily census, decreased significantly. The average number of patients in chemical restraint stayed about the same. There was a significant increase in number of patients, number of episodes, and hours of mechanical restraint as expected. Rates of seclusion dropped to zero as mandated. A new category of physical restraint was defined by law and was used to limited extent.     

Gender disparity in criminal offenses among persons of high IQ

Criminologists have largely neglected deviance among those with high IQs. This work uses Towers's (1988) concept of conventional genius to analyze how deviant behavior varies by gender among genius offenders. Like Bisi (2002), the authors expect female patterns of deviance to be lower than that for males even within this genius sample. Their work finds that male geniuses are significantly more likely to self-report ever having committed violent felonies. Among the authors' conventional genius sample of university students, gender differences in nonviolent felonies, misdemeanor offenses, and unethical behaviors are not significantly different between the female and male respondents.