Parents' Reactions to Child Day Care Organizations: The Influence of Perceptions of Procedures and the Role of Organizations' Trustworthiness

On the basis of the uncertainty management model, we argue here that when people are uncertain about an organization's trustworthiness, they may resolve the question how they should react toward the organization by relying on their perceptions of the organization's procedures. As a consequence, we predicted that the reactions of parents whose child was in a day care center would be strongly influenced by their perceptions of the procedures used by the organization that was responsible for their children's day care when the parents would be uncertain about the organization's trustworthiness. However, when parents would be certain that the organization could be trusted they would be less in need of procedural information, yielding less strong effects of perceived procedure on parents' reactions. The findings of a survey study corroborate this line of reasoning. In the discussion it is argued that these findings suggest that people especially rely on their perceptions of procedures when they are uncertain about important aspects of their lives, such as the trustworthiness of organizations that are responsible for their children's day care.     

The Dutch Engagement with the Project of International Criminal Justice

Netherlands International Law Review -     

Crime,detection rate,and the police: A macro approach

Dutch criminality and its relation to the performance of police and justice have only recently been analyzed at the macro level (e.g., at the level of municipalities or the whole country). This type of approach is a useful supplement to analyses at the micro level (that of individuals), which are more common in Dutch empirical criminological research. The main results of such a macro approach are presented in this article. We conclude that the per capita numbers of youth, divorced people, and unemployed contribute significantly to the crime rate. The police strength and solving rates are important factors as well. Analysis of the production process of the police reveals that detecting one more case of driving under the influence is far more expensive than solving one more other crime or handling one more traffic accident. The results are combined to sketch a cost-benefit approach of different strategies in allocating more resources to the police. Allocating extra resources to solving more cases of vandalism gives the best cost-benefit ratio.