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101.
Anna A. Amirkhanyan Stephen B. Holt Austin M. McCrea Kenneth J. Meier 《Public administration review》2019,79(1):69-81
Although demographic diversity has been of paramount concern to researchers and practitioners in public management, studies exploring managerial strategies to capitalize on and respond to the needs of diverse client populations are scarce. This article examines strategies for managing diversity as a way to buffer environmental challenges in service delivery and performance resulting from heterogeneous client demands. Findings suggest that administrators prioritize diversity efforts when faced with higher levels of regulatory violations (a performance measure). A higher percentage of black residents is associated with lower service quality. However, the effect of managerial strategies for diversity on performance is conditioned by the racial composition of the clients: as the percentage of black nursing home residents increases, diversity management efforts are associated with a lower number of regulatory violations. Similarly, at higher levels of racial heterogeneity, diversity management efforts are associated with fewer regulatory violations. 相似文献
102.
Kenneth Benoit Kevin Munger Arthur Spirling 《American journal of political science》2019,63(2):491-508
Political scientists lack domain‐specific measures for the purpose of measuring the sophistication of political communication. We systematically review the shortcomings of existing approaches, before developing a new and better method along with software tools to apply it. We use crowdsourcing to perform thousands of pairwise comparisons of text snippets and incorporate these results into a statistical model of sophistication. This includes previously excluded features such as parts of speech and a measure of word rarity derived from dynamic term frequencies in the Google Books data set. Our technique not only shows which features are appropriate to the political domain and how, but also provides a measure easily applied and rescaled to political texts in a way that facilitates probabilistic comparisons. We reanalyze the State of the Union corpus to demonstrate how conclusions differ when using our improved approach, including the ability to compare complexity as a function of covariates. 相似文献
103.
Seung-Ho An Kenneth J. Meier Anne Bøllingtoft Lotte Bøgh Andersen 《International Public Management Journal》2019,22(1):2-28
This study reports on the effectiveness of a year-long field experiment involving training in transformational and transactional leadership in the public and private sectors. Using before and after training assessments by employees of several hundred Danish leaders, the analysis shows that transformational leadership training is associated with increases in behaviors linked to both transformational leadership and the use of verbal rewards, but only for public sector organizations. There is no impact in private sector organizations. Transactional leadership training appears to be equally effective in stimulating the use of pecuniary rewards in both public and private organizations. 相似文献
104.
105.
Kenneth Bryden 《Canadian public administration. Administration publique du Canada》1975,18(2):235-252
Abstract. In pursuit of the search common to many governments for a more rationalistic approach to policy-making, Ontario in the 1970s engaged in massive restructuring of its executive and administration. As that was nearing completion, a more modest essay at reform of the legislature was undertaken and is still in progress. The central argument of this paper is that the dominant drive on the executive-administrative side was to reduce rationality to technocratic efficiency (though more recent developments have offset that trend to an extent), while legislative reform to date has at best been a small beginning at reducing executive dominance over the legislature (though a potential is noted at the end of the paper for enhancing the legislature's role). Moreover, the two reform movements have so far followed parallel rather than intersecting courses, thus leaving the basic democratic issues of responsiveness and accountability largely untouched. Sommaire. Dans sa recherche d'une approche plus rationnelle pour l'établissement des politiques, recherche qui est commune à bien des gouvernements, l'Ontario s'est lancé en 1970 dans une restructuration massive du gouvernement et de son administration. Celle-ci éant presque terminée, il tenta plus modestement de reformer le Parlement et cette réforme se poursuit à l'heure actuelle. La thèse de l'auteur de cette communication est que le principal effort du côte du gouvernement et de l'administration a consistéà ramener la rationalisation à l'efficacité technocratique (bien que les développements les plus récents aient renversé la vapeur dans une certaine mesure), alors que jusqu'ici la réforme du Parlement a tenté timidement de réduire la domination du gouvernement sur le Parlement (bien que l'auteur mentionne à la fin de l'exposé la possibilité d'accroître davantage le rôle de la législature). De plus, les deux mouvements de réforme ont suivi jusqu'à présent des routes parallèles, ce qui laisse pratiquement intactes les questions fondamentales de la responsabilité et du contrôle. 相似文献
106.
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108.
Kenneth Kernaghan 《Canadian public administration. Administration publique du Canada》2014,57(2):295-317
In writings on public administration, the subject areas of values and ethics and of information technology (IT) have received substantial, but largely separate, attention. The public administration community can benefit by drawing on scholarship in the field of information and computer ethics and developing its own body of research with a view to sensitizing public servants to the effects of changes in IT on values and ethics. This article focuses on developments in the use of IT (for example, self‐service technologies, Big Data, the Internet of Things) as a basis for assessing their implications for public sector values and ethics. Research is needed on the extent to which the values and ethics regimes of public organizations take account of the impact of changes in IT; the degree to which the various components of these regimes can foster sensitivity to the implications of these changes; and the significance for the public sector of such emerging ethical issues as robot ethics. Value conflicts and dilemmas arising from advances in digital technologies argue for vigorous measures to alert public servants to the technologies' impact. 相似文献
109.
110.
The study explores the impact of a procedural innovation on justice judgments made by third party observers. The innovation
involved the establishment of a review panel with civilian participants to monitor a police department's investigation of
allegations of misconduct against its officers. The study distinguishes the impact on racial minority observers from that
on racial majority observers. Data suggest that the innovation had a positive, though differing, impact on the justice judgments
of both minority and majority observers. 相似文献