Outsourcing,bureaucratic personnel quality and citizen satisfaction with public services

This article investigates the relationships between outsourcing, bureaucratic personnel quality (BPQ) and citizen satisfaction with public services. Our baseline expectation is of a negative association between outsourcing and service quality; however, we argue that this tendency can be counteracted when the government buyer has a more competent and motivated personnel, not only in managerial positions, but across the board. Better‐educated and paid public employees are likely to have an important moderating effect on service quality through their input into quality specifications, their ability to recognize the provider's consummate or perfunctory behaviour, and their willingness to act on the observed performance. Using data from a cross‐section of Sweden's municipalities, our analysis reveals a robust association between higher levels of outsourcing and lower levels of citizen satisfaction, but the data do not provide unambiguous support for the hypothesis that the strength of this association diminishes when BPQ is higher.     

Women resist dictatorship: voices from Latin America

This article re-visits the friendship of Vera Brittain and Winifred Holtby through some (largely unpublished) correspondence exchanged in 1926. Building on a body of literature which asserts the personal and professional importance of this friendship, my own analysis moves beyond what I identify as a polarisation of ‘work’; and ‘sexuality’ and reveals a friendship where professional and erotic interests are engaged in a dynamic exchange. In addition, I argue that the ways in which work and desire ‘trade’ with each other in this friendship are symptomatic of material and discursive conditions concerning women's work and sexuality in the interwar period. Specifically, ‘work’ will be seen to stand in for and legitimise a friendship which may be placed under censorious scrutiny, while ‘desire’ is displaced onto real professional ambitions which become possible at this historical moment. Brittain and Holtby were among scores of middle-class women becoming professional writers in large numbers for the first time in English history. Their ‘trade’ in work and desire invites more complex readings of other intense friendships which enabled women to succeed in professional life like never before.     

“Always Use Protection”: Communication Boys Receive About Sex From Parents,Peers, and the Media

Although parents are often thought to be the primary communicators of sexual information, studies have found that many adolescent boys report receiving little or no parental communication about sex. Instead, boys report learning about sex mostly from their peers and the media. However, little is known about the content of these communications, from any source. Using a sample of 286 male undergraduates, this study employed a mixed-method approach to examine the amount and content of sex-related communication boys received from their parents, peers, and the media. Results indicated that adolescent boys report receiving less sexual communication from their parents than from peers and the media. In terms of content, parental messages focused on abstinence and contraception while peer and media messages were significantly more sex-positive. Analyses of ethnic group variation showed that African American adolescents reported receiving the most parental communication and Asian American boys reported the least, with further variability in the content of the messages. Findings also document considerable diversity of message content, both within and across source, highlighting the utility of comparative and multi-method approaches.

The Kremlin and the Government Do Not Agree with the Duma

At the last session of the Duma, the deputies adopted amendments to the law on local self-government, allowing the reform, against which the governors have as a body been actively speaking out recently, to be "forgotten" for a time by the regions.     

Networked Cooperation: How the European Union Mobilizes Peacekeeping Forces to Project Power Abroad

Abstract

How does the European Union (EU) recruit troops and police to serve in EU peacekeeping missions? This article suggests that pivotal EU member states and EU officials make strategic use of the social and institutional networks within which they are embedded to bargain reluctant states into providing these forces. These networks offer information on deployment preferences, facilitate side-payments and issue-linkages, and provide for credible commitments. EU operations are consequently not necessarily dependent on intra-EU preference convergence—as is often suggested in the existing literature. Rather, EU force recruitment hinges on highly proactive EU actors, which use social and institutional ties to negotiate fellow states into serving in an EU missions.     

Gender inequality in Russia's rural formal economy

Gender inequality in Russia's rural formal economy is examined using quantitative and qualitative data. Rural women continue to be underrepresented in farm managerial positions, and gendered income differences remain the norm. Rural women are underrepresented because they continue to have responsibility for most of the housework and child care. The traditional division of labor inside the household continues to dominate, thereby affecting women's career trajectories and earning potential. Value change about gendered roles in the formal economy has been minimal.     

A Multidimensional Approach to Ascertaining Individual Differentiation and Consistency in Serial Sexual Assault: Is It Time to Redefine and Refine?

Whilst investigative use of behavioural evidence to help link and solve serial offences has long been in use, the empirical and theoretical grounds for whether and how to use this evidence effectively have begun to emerge only in recent decades. The present study empirically tested (a) the potential for effectively differentiating between rape offence crime scenes using quantitative and qualitative distinctions within the behavioural dimensions of control, violence, and sexual activity, and (b) the extent to which redefining behavioural consistency more broadly to include dynamic trajectories of behavioural change may be more effective than limiting this definition to behavioural stability. Results confirmed that sexual offences can be successfully differentiated based on the specific degree and subtype of these behavioural dimensions present in each crime scene. The analysis of consistency and behavioural trajectories showed that whilst none of the offenders exhibited complete consistency across behavioural dimensions, a subsample of offenders remained fully consistent in at least one. Furthermore, of those who were not consistent, the vast majority followed an identifiable trajectory of change. Findings are discussed in the context of psychological theories of behavioural consistency as well as practical aspects of advancing the utility of behavioural linkage.     

Social Media as a Leverage Strategy for Open Government: An Exploratory Study

Social media are regarded to be a cornerstone for addressing the open government challenge that public administration faces. However, scientific knowledge about how social media can leverage open government is limited. Therefore, this study applies a mixed-methods research proceeding to develop a conceptual framework for the strategic use of social media concerning open government initiatives. The study concludes that social media applications can be strategically applied to foster open government and to improve citizen–government interaction. From the findings, strategic recommendations for open government-related social media adoption are developed and practical advice for responsible public managers is given.     

Diatoms in forensic expertise of drowning--a Macedonian experience

Results obtained by examination of 22 human cases suspected for drowning, one human case of death other than drowning and several tests on laboratory rats were used as a basis for evaluation of diatom method as supportive in forensic expertise of drowning. The recovery of diatoms from various examined organs, their qualitative and quantitative composition, if properly treated without the possibility of contamination, can be a reliable proof of the time and place of drowning. The priority of organ examination (external microflora determination, lungs, brain, heart (and/or blood), stomach, liver and kidney, and finally bone marrow) is discussed and established as well as the basic future research on cases suspected of drowning, but also on non-drowned victims and laboratory animals.