Supporting Effective Citizenship in Local Government: Engaging,Educating and Empowering Local Citizens

Civic-republican theories suggest that an active citizenry is associated with community cohesion, better political institutions and inclusive democratic decision making. The influence of these arguments on the UK Labour government has led policy makers to focus attention on strategies to promote citizenship at a local level. In particular, English local authorities are expected to provide ‘support for citizenship’ as part of their wider duty to promote ‘effective community engagement’. The ways in which they can do this are various, ranging from the simple provision of information to direct support for community networks and groups. This article reports the findings of an extensive study of English councils' efforts to engage, educate and empower local citizens. The paper concludes that although local authorities have made significant progress in recent years in widening the structures for communicating with, and engaging citizens, there remains considerable scope for improving activities that address the learning implications of effective citizenship.     

Elite Ethics: Comparing Public Values Prioritization Between Administrative Elites and Political Elites

In this article, we compare how administrative and political elites in The Netherlands, the European Union, and the United States perceive and prioritize four key public values—responsiveness, expertise, lawfulness, and transparency. Our data from 94 in-depth interviews show that political elites and administrative elites differ most in their perception and prioritization of expertise and transparency and less in responsiveness and lawfulness. Interestingly, these politico-administrative value differences largely hold across the institutional settings we study. Theorizing on our results, we formulate eight propositions for future studies. Our study contributes to public values research by using qualitative methodology and including politicians.     

Electronic Local Government and the Modernisation Agenda: Progress and Prospects for Public Service Improvement

The wider use of new information and communications technologies (ICTs) is central to the current drive to promote public service improvement in the UK. This paper describes the policy context within which 'e-government' is being developed by local authorities in the UK and evaluates the strategies developed by a sample of local councils against the key components of an ideal model of the electronic local government organisation. It suggests that many authorities have made significant progress in providing information 'on-line'. However, additional funding and staff development, combined with more fundamental changes to internal business processes and inter-organisational working, are needed if councils are to harness the full potential of new ICTs to transform their transactions with service users and citizens.     

Playing with Fire: Islamism and Politics in Bangladesh

This article examines Bangladesh in the context of the debate over the conditions under which Islamist groups are likely to subvert democracy or to be transformed by the democratic process. Bangladesh signals two conditions that play an important role. The first is the role of governments in promoting religion as a source of national identity. Successive governments in Bangladesh have consistently moved away from the promise of secularism that underpinned the creation of the country. The danger of establishing political legitimacy on the basis of religion is the absence of any authoritative interpretation of what religion requires in terms of public policy and how it can coexist with basic liberal freedoms and human rights. The second condition is the role of the government in providing and adequately regulating basic public goods such as education.     

Housing and Council Tax Benefits Administration in England: A Long-Term Perspective on the Performance of the Local Government Delivery System

The Coalition government announced, in 2010, that between 2013 and the end of 2017 all existing claims to income-based welfare allowances, including housing benefit, would gradually move to the Universal Credit (DWP 2010). This article evaluates the performance of the Council Tax and Housing Benefits Administration Services under the current system for the delivery of these benefits since they were transferred fully to local authorities in 1993 up until December 2011. During this period the performance of local government has been influenced by four successive national delivery regimes, namely: Compulsory Competitive Tendering (CCT); Best Value; Comprehensive Performance Assessment (CPA) and Comprehensive Area Assessment (CAA). An earlier article (Murphy, P., Greenhalgh, K. and Jones, M., 2011. Comprehensive performance assessment and public services improvement in England – a case study of the benefits administration service in local government. Local Government Studies, 37 (6), pp. 579–599) examined the CPA period in detail and found a significant improvement in performance across all types of authorities in all parts of the country during this period. The current article complements this earlier analysis and provides a longer-term perspective on the performance of the benefits service between 1993 and December 2011. The findings of this article show that under CCT the performance of the system was poor, there were wide variations in individual local authority performance, with many acknowledged inadequacies in the system and unacceptably high levels of fraud. However, towards the end of CCT and in the subsequent Best Value period the antecedents of some of the tools and techniques subsequently used to drive improvement in the CPA era were either put in place or were being developed. The Best Value period itself did not show significant improvements in performance and it was not until many of the initiatives were refined, developed and applied within the CPA framework that sustained and significant improvements became evident. This overall improvement generally continued under the CAA although the previous trend of consistent reductions in the variation between authorities’ performance had changed between 2009–2010 and 2011–2012. It is too early to judge whether these latest trends will be maintained under the Coalition government’s localism regime.     

The Effects of Media and their Logic on Legitimacy Sources within Local Governance Networks: A Three-Case Comparative Study

Although theoretical and empirical work on the democratic legitimacy of governance networks is growing, little attention has been paid to the impact of mediatisation on democracies. Media have their own logic of news-making led by the media’s rules, aims, production routines and constraints, which affect political decision-making processes. In this article, we specifically study how media and their logic affect three democratic legitimacy sources of political decision-making within governance networks: voice, due deliberation and accountability. We conducted a comparative case study of three local governance networks using a mixed method design, combining extensive qualitative case studies, interviews and a quantitative content analysis of media reports. In all three cases, media logic increased voice possibilities for citizen groups. Furthermore, it broadened the deliberation process, although this did not improve the quality of this process per se, because the media focus on drama and negativity. Finally, media logic often pushed political authorities into a reactive communication style as they had to fight against negative images in the media. Proactive communication about projects, such as public relation (PR) strategies and branding, is difficult in such a media landscape.     

Evaluating Public Management Reform: Designing a'Joined Up' Approach to Researching the Local Government Modernisation Agenda

This article examines the major programme of research on the'Local Government Modernisation Agenda' which is currently being funded by the UK's Office of the Deputy Prime Minister. It argues that this heralds a new approach to government-funded research which seeks to address some of the weakness of previous evaluations. In particular it involves longer-term studies than have been conducted in the past and an attempt to achieve a much greater degree of collaboration between research teams. It is also trying to ensure effective application of the learning derived from evaluations. This new approach raises a number of practical and methodological problems, including in particular the need for effective data sharing among research teams and with other agencies. If this can be achieved there is though a real prospect that the research will provide useful insights that help to inform current and future policy and practice at both national and local levels.     

‘Sexing the city’

Sexing the City: Lesbian and Gay Politics within the Activist State. By Davina Cooper. London, Rivers Oram Press, 1994. Pp.216. £30 hb, £11.95pb.     

Silicon Valley in Eastern Slovakia? Neoliberalism,Post-Socialism and the Knowledge Economy

The essay critically examines the prospect of emulating a Silicon Valley-style regional development in the post-socialist context of East-Central Europe. It underlines the problematic nature of the Silicon Valley concept itself and examines the way in which the concept has been ‘domesticated’ in Ko?ice, a peripheral region in eastern Slovakia undergoing a painful post-socialist transformation towards the market economy. In doing so, the essay also highlights links between neoliberalism, post-socialism and the knowledge-based economy.