IMPORTANCE‐PERFORMANCE ANALYSIS OF CITIZEN SATISFACTION SURVEYS

This paper introduces the method of importance‐performance analysis of citizen surveys, a useful approach to understanding citizen satisfaction with local government services. Using data from a US national online panel, we directly compare two approaches to importance‐performance analysis: one employing an explicitly stated measure of importance, the other using a measure of importance derived from regression analysis. The different results that the two approaches give suggest that local government administrators and policy analysts arrive at distinctly different conclusions depending on which importance measure they use. These differences are illustrated by simulating the change in citizen satisfaction that would result from improvement in the top‐rated services according to each measure. Research and policy implications are discussed.     

VIOLENCE BEGETS VIOLENCE … BUT HOW? A DECISION‐MAKING PERSPECTIVE ON THE VICTIM–OFFENDER OVERLAP*

This study applied a decision‐making perspective to examine the causal mechanisms underlying the relation between violent victimization and offending. We theorized that having been victimized affects an individual's appraisal of subsequent potentially conflictive situations in such a way that victims become more attuned toward the benefits of violence perpetration than toward its costs. Furthermore, we argued that this altered appraisal mediates the relation between violent victimization and violent offending. We tested these hypotheses by using data from the Zurich Project on the Social Development of Children and Youths, a longitudinal study of Swiss youth (N = 1,013; 11–15 years of age). In line with expectations, path analysis results showed that prior victimization influenced the appraisal of decision‐making situations that, in turn, predicted subsequent self‐reported violent offending. Importantly, these mediation effects held when controlling for a variety of time‐stable factors, such as self‐control and risky activities, as well as prior victimization and delinquency. Implications for research and theorizing on the victim–offender overlap are elaborated in the discussion.     

Day Breaks in China’s Logistics Industry简

正MENTION logistics,and p e r h a p s a b u s y p o r t comes to mind.We may then recall how Rotterdam was unarguably once the world’s busiest port,for 40 years.Yet,in just a few years this logistical crown was usurped by Singapore,among the most thriving of countries in Asia.Soon,Chinese cities such as Shanghai,Ningbo,Shenzhen,Qingdao,Guangzhou and Tianjin also began to contend.     

IMPRISONMENT LENGTH AND POST‐PRISON EMPLOYMENT PROSPECTS

This study considers the relationship between imprisonment length and employment outcomes. The data are a unique prospective, longitudinal study of Dutch pretrial detainees (N = 702). All subjects thus experience prison confinement of varying lengths, although the durations are relatively short (mean = 3.8 months; median = 3.1 months). This contrasts with prior research that was limited to the study of American prison sentences spanning an average of 2 years. These data thus fill a gap in the empirical base concerning short‐term confinement, which is the norm in the United States (e.g., jail incarceration) and other Western countries. Using a comprehensive array of pre‐prison covariates, a propensity score methodology is used to examine the dose–response relationship between imprisonment length and a variety of employment outcomes. The results indicate that, among prison lengths less than 6 months in duration, longer confinement is largely uncorrelated with employment. In contrast, among spells in excess of 6 months, longer imprisonment length seems to worsen employment prospects.     

AT A SNAIL'S PACE: ON THE LIMITED EUROPEANIZATION OF DOMESTIC CONSULTATION PRACTICES

Consultation of major interest groups is a widespread administrative practice in many EU member states. To date it is unclear, however, how advancing European integration influences domestic consultation practices. This article examines the impact of European integration on domestic consultation practices by conceptualizing how the underlying rationales of government–interest group interactions and the level of involvement of interest groups are affected by European integration. The study draws on original survey data on senior civil servants in Britain and the Netherlands to empirically examine these effects. European integration is related in a limited way to domestic consultation practices, both in Britain and the Netherlands. This small but significant effect is mostly observed during the process of domestic preference formulation in EU‐level policy making. Our findings suggest that intra‐organizational processes, for example organizational routines and task‐specialization, potentially play a greater role than has thus far been appreciated in Europeanization studies.     

A CASE OF PARTIAL CONVERGENCE: THE EUROPEANIZATION OF CENTRAL GOVERNMENT IN CENTRAL AND EASTERN EUROPE

This article compares the Europeanization of central government in four Central and Eastern European countries (CEECs): Estonia, Latvia, Poland, and Slovakia. Using a large N survey of ministerial civil servants, it finds that the Europeanization of central government is characterized by partial convergence. The scope of Europeanization is large and similar among CEECs, reaching widely and deeply into government ministries. Moreover, patterns of Europeanization are similar among CEECs: the same ministries form the ‘inner core’ and ‘outer circle’ of Europeanized ministries; only a small proportion of civil servants work full‐time on EU issues and routinely engage in activities that ‘project’ national policies at EU level. Compared to old member states, patterns of Europeanization show signs of convergence, while the scope of Europeanization is larger in CEECs.