Employees' provident fund organization: Empowering members by digital transformation

Employees' Provident Fund Organization (EPFO) was established by the Government of India with the purpose of ensuring financial and social security for industrial workers and their dependents. With more than 150 million accounts of its members, EPFO is the world's largest social security organization. Operational processes of EPFO were riddled with over emphasis on rules and regulations but were weak on transparency, accountability, effectiveness, and efficiency. Consequently, the primary purpose of social security of industrial employees was compromised. Business process reengineering combined with adoption of Information and Communication Technology (ICT) and social media brought a sea change to the functioning of EPFO. This paper documents the transformation of EPFO from a bureaucratic, opaque organization to a customer-centric, stakeholder-friendly, transparent, and accountable organization.     

Moving Up,Moving Out,or Going Nowhere? A Study of the Employment Patterns of Young Women and the Implications for Welfare Mothers

Conventional wisdom holds that women on welfare will be better off in the long run if they take a job, even if it means initially having less money to spend on their and their children's needs. Underlying this thinking is the belief that women who take low‐paying jobs will eventually move up to higher paying jobs either with their current employer or by changing employers. This paper examines the employment transitions of young women focusing on the likelihood that women who turn to the welfare system for support will make the transition from low‐paying to high‐paying jobs. The data are drawn from the National Longitudinal Survey of Youth (NLSY). Based on the experiences of women who never received welfare, an estimated one‐quarter of young women who received welfare could be firmly established in jobs paying more than $9.50 an hour by ages 26 and 27. An additional 40 percent would work steadily but in low‐paying jobs, and more than one‐third would work only sporadically. © 2001 by the Association for Public Policy Analysis and Management.     

Plagiarism litigation trends in the USA and Australia

In this article we explore the increasing complexity of plagiarism litigation in the USA and Australia. Plagiarism has always been a serious academic issue and academic staff and students have wrestled with its definition and appropriate penalties for some time. However, the advent of the Internet and more freely accessible information resources, along with busy lives and pressures to succeed, may be leading to more frequent incidents of plagiarism. Alternatively, the same information resources and software packages may mean that we are now more able to identify when plagiarism occurs. The following discussion explores not just the traditional issues that have arisen with respect to plagiarism, but also the extended contexts in which plagiarism discussion is taking place in courtrooms, not university staffrooms. We consider issues in common in the two nations, as well as the wider academic community, and distinctive areas of litigation that have arisen in the USA and Australia.     

Terrorist Decision Making and the Deterrence Problem

An ongoing debate among policymakers and terrorism scholars concerns the effectiveness of deterrence as a counterterrorism tool. Absent from the debate is a discussion of the complex nature of terrorist decision making. Decisions are made at varying levels in a terrorist organization, often by actors having different motives, resulting in behavior that is not always fully rational. This article identifies several circumstances when terrorist behavior is not the product of an entirely unitary, rational decision-making process, and therefore highlights when deterrence policies will be least effective. It concludes with some policy implications for understanding when deterrence policies are most likely to succeed and how to address terrorism in other situations.     

Educational malpractice and setting damages for ineffective teaching: a comparison of legal principles in the USA,England and Australia

The extent to which educational institutions and their teachers in the USA, England, and Australia should bear legal responsibility in damages for ineffective classroom teaching is the subject of this article. At the heart of the controversy regarding educational malpractice is the issue of remedies. Federal and state courts in the USA have resisted awarding damages where such an award would appear to sound in educational malpractice. However, although courts in Australia have yet to declare with any degree of certainty, they appear positioned to follow the English approach that ostensibly acknowledges a school's duty of care to provide effective education for all children.