Electoral Reform and Party Adaptation: The Introduction of the Single Transferable Vote in Scotland

The 2007 Scottish Local Government Elections saw the first large scale use of the Single Transferable Vote (STV) in a mainland election in Britain. This presented a range of challenges for Scotland's political parties, more familiar with campaigning under first-past-the-post or the Scottish parliament's semi-proportional Additional Member System (AMS). Most crucially, STV meant the parties had to come to terms with multi-member wards and the transferral of votes between parties. Following a short discussion of the results of the STV elections, this article assesses evidence on how the parties adapted to the new electoral system, focussing particularly on candidate and campaign strategies. The article argues that Scotland's parties showed some, but limited, signs of adapting to new electoral conditions. Rather than strategic adjustment, an element of 'hoping for the best' was evident in all parties.     

Missing the Point on Hard and Soft Power?

This article is a critique of two reports of parliamentary inquiries, into intervention and soft power, respectively. Neither report includes any discussion of Britain's involvement in and culpability for the wars in Iraq and Afghanistan. Despite a more radical approach taken by the report on soft power, the article argues that the failure to address recent wars is symptomatic of a deeper and more dangerous inability to face up to profound and dangerous changes taking place in the world.     

CONSUMER COMPLAINTS IN PUBLIC SECTOR SERVICES

This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of their local authority's procedure. Finally there is a discussion about the desirability of formalized complaints procedures and the form they might take.