Representation and Inclusion in Public Organizations: Evidence from the U.K. Civil Service

Theories of workforce diversity in the public sector assume that organizations that are more representative of the population they serve are more likely to foster an inclusive work climate in which individuals from different sections of society can thrive. The authors examine this assumption by studying whether gender and minority ethnic representativeness are related to perceptions of inclusiveness and the experience of discrimination and bullying within U.K. civil service organizations. Findings suggest that gender representativeness and minority ethnic representativeness are both associated with an inclusive work climate, with each aspect of representativeness positively related to higher perceptions of inclusion and lower levels of discrimination and bullying. The theoretical and practical implications of the findings are discussed.     

Some characteristics of the education policy formation system

This paper examines some of the distinctive features of the educational policy formation system. First, the formal goals of education are discussed and their relation to the policy formation system is examined. The main characteristics reviewed are problems caused by the intangibility of many educational goals; means-ends relationships; the inconsistency of educational goals; priority ordering of goals and weighting of educational goals; and the cost of goals. The second section discusses environmental influences on policy formation, emphasizing the dominant role of the environment in policymaking and its influence on other characteristics of the education system. In the third section, the influences of internal actors on the education policy formation are analyzed, especially the influence of teachers and the managerial apparatus. The fourth section examines decisionmaking processes in education. They are characterized by a lack of feedback; limited use of analysis and limited search for alternatives; incremental change as the main pattern of decisionmaking; wide discretion and the need for heuristic methods. The last section is devoted to a normative review of analytical approaches to education policy formation and a critical examination of their potentialities and limitations.