Marketing,truth and political expediency

• Countries have been built on the hopes, dreams and courage of refugees. In recent years, the global refugee problem has become more intense, and reactions from governments around the world have been generally negative. This paper explores and describes the way in which a hitherto unpopular Australian Government managed and communicated an apparent ‘refugee crisis’ to win an election campaign, using information known at the time to be untruthful. It compares the messages used to win the election with the truth that subsequently emerged, and relates this to political marketing, especially the theories of Machiavelli. It concludes by describing the situation post‐election and discusses some potential implications for public affairs.

Copyright © 2005 John Wiley & Sons, Ltd.     

Occupational licensing and the quality of service

This paper gathers, presents, and evaluates current state of economic research concerning the interconnection between occupational licensing (and other occupational) restrictions and quality of service. It considers empirical evidence on the effect of licensing on quality of service delivered; uses a simple model to examine the distinction between this type of quality and the more crucial aspect, quality received; and summarizes the empirical evidence on quality received.     

Medical malpractice reform and insurer claims defense: unintended effects?

In response to recent and past medical malpractice insurance crises, most states have implemented reforms meant to stabilize premiums and coverage availability. The importance of understanding whether these reforms implicitly affect the behavior and incentives of plaintiffs, attorneys, medical providers, and malpractice insurers in the intended way is crucial to policy makers, if they are to achieve their goal. This study specifically examines the effect of reforms on the claims defense efforts of insurers, given that defense expenses account for approximately 30 percent of malpractice premiums. Using state data for the period 1998-2002, we regress claims defense expenses against a variety of reform variables. These include seven tort reforms (noneconomic damage caps, punitive damage limits, attorney fee limits, modified collateral source rule, modified joint and several liability doctrine, mandatory pretrial screening, and statute of limitations) and two government-sponsored insurance mechanisms (joint underwriting associations and patient compensation funds). Claims defense expenses are found to be higher in the presence of noneconomic damage caps, punitive damage limits, and attorney fee limits--an unintended and counterproductive effect of reform--but are lower with mandatory pretrial screening and patient compensation funds.     

Safeguarding adults and mass marketing fraud – Perspectives from the police,trading standards and the voluntary sector

Despite the growing awareness of mass marketing fraud (MMF) in the financial abuse of vulnerable older people, little empirical research has been undertaken in this area. This paper is one of the first to consider the perspectives of a range of professionals who work with victims of mass marketing fraud and financial crime. MMF is a growing threat in the financial abuse of older people, and is increasingly recognised as a concern for professionals involved in supporting and safeguarding vulnerable older people. This paper considers the themes emerging from a small exploratory qualitative study into the perspectives of professionals working to safeguard those at risk of MMF and considers some of the complexities involved in tackling MMF. This involves consideration of the techniques used to groom and lure victims in plausible looking frauds, and the factors that serve to reinforce their sustained involvement in such activity.     

Peasant federations and rural development policies in the Andes

This chapter focuses on a special type of structural social capital embedded in second-tier indigenous peasant federations in the Andean countries. It first examines the manifestations of this social capital and then goes on to analyze the strategies of the various social actors for its use, mainly to further the interests of poor and oppressed members, but often in the service of broader societal or narrower partisan purposes. Cases are presented to illustrate how such a social capital resource, once created, can be used or transformed for other than the original purposes. Sometimes these spillovers are socially beneficial, confirming the mutability thesis of Hirschman (1984); but in other cases the diversions can be harmful and disempowering. The authors conclude that even considering these varied uses, meso-level peasant federations, when incorporated into rural development policies, can help to achieve equity and sustainability.