小机会孕育大事业

你认为自己已经具备了成为企业家的所有条件。你已经阅读了别人的成功故事，他们大获成功，这令你感到不安。你工作得很出色，人们总是说你前途无量，但是．你已经厌倦了接受平庸的人发出的平庸命令。而凡，为什么所有聪明的想法都是你的，但荣誉却总被别人得到？什么时候你能得到一次大幅提升——有可观的工资上涨．得到期权奖励和巨额奖金呢？“再等等，”他们总是说。“再等等。”是自己当老板的时候了。然而，如果你现在的工作舒适而安逸，每月定期领取工资，在现代化的办公室里工作．有一个高效率的秘书，还有一种在基础稳同的大公司工作的安全感．那么．住你辞上这份好工作之前，我有些告诫的话给你。     

Education and debriefing: strategies for preventing crises in crisis-line volunteers

Telephone crisis lines offer an important service to individuals in crisis. The accessibility as well as a lack of other means of support leads many individuals to call the line. The role of the volunteer is to listen and support the caller as well as provide information and referrals to other agencies. Agencies are presented with a high turnover of volunteers and are then faced with the task of recruiting and training replacements. Volunteers are often exposed to horrific accounts of human pain and suffering which may affect their personal thoughts, feelings, beliefs and actions and influence the decision to quit. Compassion fatigue is one term used for this inherent "cost of caring." Many factors contribute to this cost including the nature of crisis calls, the repeat caller, and personal coping mechanisms. Educating and debriefing the volunteer are two strategies that may prevent the onset of compassion fatigue and volunteer resignation. Debriefing is viewed as an effective strategy for volunteers as it has been found to be successfull in assisting other helpers in many different contexts to cope and deal with the traumatic events that they experience or hear about.