BENCHMARKING OR THE SEARCH FOR INDUSTRY BEST-PRACTICE: A SURVEY OF THE WESTERN AUSTRALIAN PUBLIC SECTOR

Abstract: "The continuous process of measuring products, services, and practices against the toughest competitors or those companies recognised as industry leaders. (That is)… the search for industry best practices that will lead to superior performance" (Camp 1989. p. 10).
"Benchmarking" or the "Search for Industry Best Practices" has been accepted as a useful strategic tool. The move into the public administration arena is more recent. The underlying research in both cases is limited. The paper considers the advantage of benchmarking over business intelligence systems. Also, the government's stance on establishing quality programs and the relationships to benchmarking are considered.
The paper is based on research conducted in the public sector in Westem Australia to determine the extent to which benchmarking is used. The results indicate that whilst the concept is being embraced, the full range of benefits that could accrue is as yet not being realised. Indicators as to why this is so are outlined.     

GOING COMMERCIAL IN THE DEPARTMENT OF ADMINISTRATIVE SERVICES*

The Department of Administrative Services of the Commonwealth government (DAS) was created in its present form as part of the July 1987 restructuring of Commonwealth departments. Functions came from nine hitherto separate departments, with the bulk of them transferring from Local Government and Administrative Services, Housing and Construction, and Science. The number of affected staff totalled 18,600: they were previously organised into 19 quite distinct groups with very little in common except that they were providing a service of some kind, predominantly to Commonwealth organisations.     

New directions for pastoral development in Africa

The last few years have seen a major rethinking of some of the hallowed assumptions of range ecology and range-management practice. The usefulness of terms such as ‘vegetation succession?s, ‘carrying capacity?s, and ‘desertification?s is being reassessed, particularly for the dry rangelands which are dominated by highly variable rainfall and episodic, chance events such as drought. This article examines the management and policy implications of this thinking for pastoral development in dryland areas. It briefly examines the consequences of environmental variability for pastoral development planning, range and fodder management, drought responses, livestock marketing, resource tenure, institutional development, and pastoral administration. By offering new directions for development workers, researchers, and policy planners, the article illustrates, in practical terms, a future for pastoral development in dryland Africa that recognises both the importance of pastoral livelihoods and the significance of environmental variability.