Experimental Effects of a Call-Center Disclaimer Regarding Confidentiality on Callers’ Willingness to Make Disclosures Related to Terrorism

ABSTRACT

Utilizing a sample drawn to represent the general U.S. population, the present study experimentally tested whether a call-center’s disclaimer regarding limits to caller confidentiality (i.e., that operators would be required to refer calls to law enforcement if callers were to discuss anyone who was a danger to themselves or others) affected disclosures related to a third party’s involvement with terrorist groups, gangs, or such party’s commission of assault and/or non-violent crimes.

Disclaimer type did not significantly affect the number of terrorism-related disclosures. Furthermore, it did not significantly affect either the number of gang-related disclosures or reports of assault. However, the law enforcement referral disclaimer/condition reduced the number of disclosures of non-violent crimes that were not directly related to terrorism, gangs, or assault, though its effect accounted for less than one percent of the variance between conditions. Additionally, disclaimer type did not significantly affect willingness to recommend the call-center, nor did that effect vary significantly by age or sex. Implications for the call-center’s role in addressing ideologically motivated violence (terrorism, violent extremism), as a form of secondary/targeted prevention, are discussed.     

Social Class and Party Choice in Northern Ireland's Ethnic Blocs

The peace process in Northern Ireland has not diminished the acute ethnic electoral faultline between the majority Protestant British population, supportive of parties favouring Northern Ireland's continuing place in the United Kingdom and the minority Catholic Nationalist population, which backs parties harbouring long-term ambitions for a united Ireland. Within each bloc, however, there has been a dramatic realignment in favour of parties once seen as extreme and militant. The Democratic Unionist Party has emerged as the main representative of the Protestant British population, whilst Sinn Fein, having for many years supported the Provisional IRA's ‘armed struggle’ against British rule, has become the dominant party amongst Catholic Nationalists. As both parties have entered the political mainstream and advanced electorally, to what extent have they moved from their electoral near-confinement among the working class to enjoy broader cross-class support – and how?     

Promoting electric vehicles in the Trump era: What can feasibly be done to drive electric vehicle purchases in the United States for the next two years in the current political climate

Abstract

Following the 2016 election, the electric vehicle industry will likely face heightened opposition in the coming years. This article focuses on the actions that can be taken at the federal, state, and local levels that are most likely to succeed in driving growth and acceptance of electric vehicles in spite of the current political climate.     

Who Does It Better? Comparing Immigration Detention Facility Performance in an Intergovernmental and Intersectoral Context

Contracting for prison services has been a topic of discussion for decades. Absent from this discussion is the relationship between contracting for immigration detention and confinement quality, a topic that has gained relevance as the detained immigrant population recently surpassed 440,000 per year. Detaining immigrants presents unique challenges because of detainee characteristics, the performance standards governing facilities, and the intersectoral and intergovernmental arrangements used to manage detention facilities. This research conducts the first-known large-N study that evaluates the confinement quality of U.S. Immigration and Customs Enforcement's detention facilities to determine the effect, if any, of contracting on performance. The findings suggest that all detention facilities have deficiencies that threaten the well-being of detained immigrants, but, broadly, privately contracted detention facility environments are less safe and secure than their public counterparts. The authors use contracting theory to explain why this performance disparity might exist and conclude with a discussion of the practical implications of this research.     

Outsourcing Public Service Delivery: Management Responses in Noncompetitive Markets

Capturing the benefits of competition is a key argument for outsourcing public services, yet public service markets often lack sufficient competition. The authors use survey and interview data from U.S. local governments to explore the responses of public managers to noncompetitive markets. This research indicates that competition is weak in most local government markets (fewer than two alternative providers on average across 67 services measured), and that the relationship between competition and contracting choice varies by service type. Public managers respond to suboptimal market competition by intervening with strategies designed to create, sustain, and enhance provider markets. In monopoly service markets, managers are more likely to use intergovernmental contracting, while for‐profit contracting is more common in more competitive service markets. The strategies that public managers employ to build and sustain competition for contracts often require tangible investments of administrative resources that add to the transaction costs of contracting in noncompetitive markets.     

The Future of the 'Radical Centre' in Northern Ireland after the Good Friday Agreement

The 1998 Good Friday Agreement has provided a new political dispensation in Northern Ireland. Through the management of the competing aims of unionism and nationalism, the Agreement hopes to promote cross-community consensus and forge a new, moderate centre. However, the segmental autonomy evident under the consociationalism of the Agreement poses questions of the existing political centre in Northern Ireland. Traditionally, the centre, as represented by the Alliance Party, has rejected unionism and nationalism, believing either to be ideologies to be overcome, rather than accommodated. Under the post-Agreement political arrangements, Alliance has already been obliged to bolster pro-Agreement unionism, through the temporary tactical redesignation of three of its Assembly members as Unionist and through tacit support for selected unionist election candidates. Using the first ever membership survey of the existing centre party in Northern Ireland, this article examines whether its vision of a radical third tradition is sustainable in a polity in which unionist and nationalist politics are legitimised.     

Capturing high-resolution digital images for use in forensic document examination

In the past, pattern disciplines within forensic science have periodically faced criticism due to their subjective and qualitative nature and the perceived absence of research evaluating and supporting the foundations of their practices. Recently, however, forensic scientists and researchers in the field of pattern evidence analysis have developed and published approaches that are more quantitative, objective, and data driven. This effort includes automation, algorithms, and measurement sciences, with the end goal of enabling conclusions to be informed by quantitative models. Before employing these tools, forensic evidence must be digitized in a way that adequately balances high-quality detail and content capture with minimal background noise imparted by the selected technique. While the current work describes the process of optimizing a method to digitize physical documentary evidence for use in semi-automated trash mark examinations, it could be applied to assist other disciplines where the digitization of physical items of evidence is prevalent. For trash mark examinations specifically, it was found that high-resolution photography provided optimal digital versions of evidentiary items when compared to high-resolution scanning.