Redefining the roles of environmental NGOs in Africa

The article summarises issues identified in a study undertaken on behalf of the HIVOS Foundation of the Netherlands and the Netherlands Ministry of Foreign Affairs Development Division, which included a field study of 45 environmental NGOs in seven African countries. This generated an institutional database to support the aid strategies of the agencies commissioning the research, and forms the basis of an analysis of some of the broader issues concerning the role and behaviour of various types of NGO.     

The grammar of credibility assessment: A functional analysis of two legal questioning styles

Analysis of the rhetoric of attorney questioning has typically focused on the manipulative nature of questions and on the various mechanisms used by attorneys to influence the answers of witnesses. The analysis undertaken here investigates the notion that attorneys’ questions themselves create a representation of reality that constitutes a soty of meta‐testimony: a case within a case. This representation, operating independently of the answers given by witnesses, functions as a type of commentary on the credibility of the witness and the accuracy of prtrayals of events. The analysis suggests implications with regard to the role of attorneys and the process of a jury's assessment of evidence. The data under analysis is the examination questions asked during the sworn testimony of Andrea Wright, a witness in the Anita Hill/ Clarence Thomas hearings. A comparative analysis of questioning styles is undertaken with respect to process association, speech representation, and discourse label modification.     

Public affairs in China: exploring the role of brand fairness perceptions in the case of Mercedes‐Benz

Mr Sheng Wang demonstrated his perception of Mercedes‐Benz's unfair treatment and insensitivity to Chinese buyers by having his Mercedes sports coupe towed by a water buffalo through his Chinese hometown, Wuhan. But he did not stop there. Next, he ordered workers, specifically hired for this purpose, to pound the car with sledge hammers and sticks until the exterior was completely disfigured. Journalists love the story's inherent drama, and in subsequent days, media reports showed images of the car being towed and ultimately smashed. The event created strong public awareness about both Mr Wang's dissatisfaction about the treatment he received from Mercedes‐Benz and the subsequent Mercedes‐Benz's management reactions triggered by the event. In our paper, we explore this case in more detail, highlighting the crucial role of brand fairness in managing brands in China. Although brand managers implicitly emphasize the importance of fairness in branding strategies, brand management emphasizing fairness is an underdeveloped research concept. Our paper provides an understanding of theories and concepts of brand (un)fairness and brand fairness management illustrated by what we refer to as the Mercedes‐Benz case. We identify three dimensions of Brand Fairness Management: prevention, procedures, and outcomes. This framework will assist brand managers in China in developing successful brand fairness strategies and management programs. We posit that implementing these branding practices will increase the likelihood that consumers perceive the brand in question as fair, leading to an increase in loyalty and positive word‐of‐mouth. Copyright © 2013 John Wiley & Sons, Ltd.     

‘A Pleasingly Blank Canvas’: Urban Regeneration in Northern Ireland and the Case of Titanic Quarter

The ongoing development of Titanic Quarter in Belfast, Northern Ireland, has already made significant changes to the area. The site on which the Titanic was built has been redeveloped as an area for tourism, business, education and the creative industries. The site has been developed following a significant inflow of private capital, and with the additional support of local government and public finance. This article outlines how economic and political forces have coalesced in Belfast to the point that the violent period of the ‘Troubles’ in Northern Ireland can be said to have created a ‘pleasingly blank canvas for regeneration’.