Gaming the system: Responses to dissatisfaction with public services beyond exit and voice

Citizens' responses to dissatisfaction with public services are often portrayed as following one of four distinct patterns, each consistent with current provision structures: exit, voice, loyalty or neglect (EVLN). Citizens may also initiate efforts to access public services through more subversive supply mechanisms. This study focuses on ‘gaming’ as an additional, understudied response pattern, within which individuals aim at improving the personal outcome of public service delivery by exploiting, manipulating or working around current rules and arrangements. Survey analysis of citizens' responses to dissatisfaction in Mexico indicates that gaming is indeed a distinct response, which is positively related to the unavailability of exit and, to some extent, to low trust in government. As a response pattern that encompasses behaviours inconsistent with current policy arrangements, gaming emphasizes the need to distinguish service improvement as a public good as opposed to a private good and further unfolds ‘grey areas’ in citizen–government relationships.     

Von 2005 nach 2020 – Strategien, Konzepte und Lösungen zur vollständigen Verwertung

Ohne Zusammenfassung     

Hostile takeover and costly merger control

According to the U.S. Department of Justice’s Merger Guidelines, mergers determined to be anticompetitive are more likely than not to be challenged. Within an adversarial system, the corresponding process of merger control exhibits two kinds of inefficiencies: First, both the antitrust authority and the buyer spend considerable amounts of resources during litigation. Second, the anticompetitive merger is only prevented with a probability less than one. We can show that these inefficiencies may be smaller under a hostile than under a friendly takeover although the top management of the target firm is introduced as third player, spending additional resources during litigation.     

Directions, variation, and rectification--solutions for trustees and beneficiaries under British Virgin Islands law

This article considers the appropriate steps for trustees andbeneficiaries to take where the terms of their BVI trust areunclear, require amendment, or have unintended consequences.It is an essentially practical piece that provides a startingpoint for practitioners who find that their BVI trust (for whateverreason) requires the intervention of the Court.