Productivity: The Missing Link in Enterprise Bargaining for the NSW Police

The promised productivity gains of enterprise bargaining have yet to be realised by the NSW Police Service and its staff. This failure can be traced to a lack of understanding of workplace reform and productivity. Karpin (1995:3) forecast that improvement in management skills in Australia was required for growth. Enterprise bargaining demands increased productivity. Productivity demands performance management, which involves increased accountability with the establishment of practical performance indicators. As such, productivity and performance management are interrelated and require clear objectives (Directions in Government 1992a:26).     

Toward “Safer” and “Better” Communities?: Canada’s Youth Criminal Justice Act,Aboriginal Youth and the Processes of Exclusion

After a decade of high incarceration rates, the Canadian Department of Justice has revised its approach to juvenile justice. Enshrined in the Youth Criminal Justice Act (YCJA), the renewed youth justice system stresses the importance and responsibility of community for crime control. While on the surface the state’s appeals to such programmes as restorative justice seem laudable, caution should be exercised in fully endorsing this approach. While community initiatives have been criticized for “widening the net of social control” and intruding state control deeper into social life, their exclusionary potential is perhaps more troubling. Following Derrida’s metaphysics of presence, I suggest that ‘community’ perpetually finds meaning in opposition to the other. In this environment, Aboriginal youth, who are among the most marginalized in Canadian society, will likely be the most unfavourably effected. This paper does not, however, entirely reject the Act’s appeal to community. Nevertheless, I argue that for meaningful challenges to contemporary constructions of community and youth justice to occur the discursive limits forced upon ‘community’ must be fractured and fashioned in ways that renounce homogeneity. We strongly believe the solution to youth crime is in the community. Give the community the ability to deal with it and they will (Canada 1997).     

Citizenship studies: A general theory

Societies face two contradictory principles. They are organised around issues of scarcity, which result in exclusionary structures such as gender divisions, social classes and status groups, but they must also secure social solidarity. In social science, these contradictory principles are characteristically referred to as the allocative and integrative requirements. In a secular society, especially where social inequality is intensified by economic rationalism, citizenship functions as a major foundation of social solidarity. The article also explores the scope of citizenship studies through an examination of identity, civic virtue and community. It concludes with an extensive critique of the legacy of T. H. Marshall, pointing to the future of citizenship studies around the theme of globalisation and human rights.     

Utilizing The Delphi Technique In Policy Discussion: A Case Study Of A Privatized Utility In Britain

A challenge for social policy makers is to explore consensus and dissensus in issues where approaches such as roundtable meetings and focus groups are not feasible or likely to provide accurate information. The Delphi survey technique is a powerful tool for exploring social policy issues not as widely used as it deserves. This article explores Delphi and describes its application to a major and highly contentious public policy issue; how the electricity supply industry should respond to customers in debt. Our experience demonstrates how expertise and opinions of individuals who either would not or could not normally cooperate can be brought together to achieve a consensus, resulting in policy changes that lead to measurable social welfare gains. It illustrates Delphi's strength as a policy tool that recognizes the multiplicity of interests involved in such issues, the value of different kinds of front-line expertise and the desirability of proceeding on the basis of a consensus of informed opinion.