Getting Performance from Performance Management: A Framework for Strategic Management Choices

The choices for optimal performance management depend upon the circumstances – there is no single ideal management approach. The principals have three basic tools available to encourage high performance from subordinate entities: they can delegate authority, impose rewards or sanctions, and/or develop (or enhance) a performance measurement system. These tools allow the principals to motivate, delegate, educate, reevaluate, and/or reassign the agent in order to generate increased learning and improved outcomes from the program. Thus, depending on the nature of the agency culture and the quality of the performance measures, different managerial responses will have different results.     

High and Low Tide: Sino–American Relations and Summit Diplomacy in the Second World War

Studies of Chinese involvement in Allied relations during the Second World War tend to focus on the Cairo Conference of November 1943 and see it as the high point for China’s wartime diplomacy. This analysis argues that the Moscow Foreign Ministers’ Conference, held just prior to Cairo in late October–early November, was more important for the achievement of China’s longer-term interests. The participation at Moscow of Cordell Hull, the American secretary of state, was unique as the State Department was absent from almost all the Allied wartime summits. President Franklin Roosevelt liked to conduct his diplomacy personally. In Moscow, however, Hull represented the United States, and his patience and persistence led to the inclusion of China in the Four Nation Declaration that resulted from the meeting. That, in turn, meant that China was eventually included as a permanent member of the eventual United Nations Security Council and seen as a post-war Great Power. It was a more significant outcome than those resulting from the Cairo Conference.     

CRIME AND PERSONALITY REVISITED

The present study explored the effects of MMPI response sets on relatonships between crime and personality in self-report studies. The MMPI-168 and a 21-item delinquent behavior questionnaire were administered to 1680 high school students. The Psychopathic Deviate, Schizophrenia, and Hypomania scales of the MMPI-168 were correlated with delinquent behaviors, with and without control for the L, F, and K scales of the MMPI-168, considered separately and simultaneously. Controlling for F eliminated some relationships and significantly diminished the magnitude of others, while control for L and K had no significant effect. Studies of this nature that fail to control for the F type of response set may produee largely illusory results.