Neutrality: A Guide for the Organizational Ombudsperson

Like dispute resolution practitioners in other arenas, organizational ombudspeople face profound challenges in dealing with the issue of neutrality. For ombuds, it is useful to view neutrality as composed of three major dimensions: the definition or terms of reference for the position; its institutional location; and the interactions of the ombuds within the organization. The authors analyze each of these conditions, and offer advice on how ombudspeople can maintain and enhance their neutrality.     

The jury: Social and psychological variables

The selection of a jury is an important phase of the American court system. Many lawyers believe that wise choices at this point may mean the difference between winning and losing a case. Various means of selecting jurors have been practiced by attorneys, and there seem to be among lawyers general impressions about the type of people best suited for certain cases. These ideas have most often concerned social, economic and psychological variables rather then genetic factors.The purpose of this study is to add to the limited body of knowledge in this area by identifying and testing some of these variables. The first step was to design a research instrument to gather significant data relating to the jury system. Included in this examination were both psychological and socio-economic information. Also incorporated into the study were questions designed to reveal the respondents’ jury backgrounds. Items sought to disclose how a juror perceived the trial, interacted with the group, and voted.After the construction of the research tool, a survey was made using it in one of the counties of Florida. The interviews were conducted to gather data regarding perceptions of jurors and test the research tool. The people chosen to be interviewed came from the venire furnished by the county clerk. Analysis of the information was conducted. Statistical tests of significance revealed that the people illustrated a strong support for the jury system and a relatively high degree of commonality of attitudes. Comparisons were done on groups voting guilty with those voting not guilty. Voting tests on national origin and income further supported a homogeneity of attitudes. The importance of a trial vote to testing jurors was found.This case study aided in identifying some plausible hypotheses and providing data on the relationship of variables that are of import to understanding the jury system.