Citizen Expectations and Satisfaction in a Young Democracy: A Test of the Expectancy‐Disconfirmation Model

Citizen satisfaction with public services has been shown to depend on citizens’ expectations and their perceptions of performance. If performance exceeds expectations, satisfaction is likely; if performance falls short of expectations, dissatisfaction is likely. The existing evidence on this process covers the United States and the United Kingdom. The authors generalize the idea of expectation‐driven citizen satisfaction (the “expectancy‐disconfirmation model”) theoretically and empirically to an institutional context of limited accountability and widespread citizen distrust. Using a survey of a broad cross‐section of the general adult population in Guadalajara, Mexico, in 2014, this article finds support for the expectancy‐disconfirmation model in this very different context. The authors also test for an effect of the type of expectation using an embedded, randomized experiment but do not find evidence of a difference between normative and empirical expectations. Findings support the usefulness of the expectancy‐disconfirmation model in a wide range of contexts.     

Examining Relationships Between Legislative and Presidential Influences and Organizational Probity: Evidence from South Korean Central Government Agencies

In public management, few empirical studies have been conducted on the effects of the most influential political authorities—the legislature and the president—on government organizations, despite the theoretical and practical significance of these effects. This study tests the relationships between legislative and presidential influences and organizational probity in South Korean central government agencies, on the basis of political transaction-cost and principal–agent theories. We use three measures of legislative influence—inspectional influence (total annual days of legislative inspection), statutory influence (rules-to-laws ratio), and budgetary influence (ratio of reprogramming budget to total budget), and one measure of presidential influence (annual number of substantive meetings with the president). Then, these independent variables are linked to the organizational probity measure from audited archival data. The two-time-point panel data analysis reveals a positive link between legislative inspectional influence and probity but a negative relationship between the presidential influence measure and probity; the results support theoretical arguments for control over administrative agencies. Thus, the evidence suggests that governments should be cautious of implementing reforms that increase organizational or managerial autonomy.     

Transnational advocacy networks in global supply chains: a study of civil society organizations’ sugar movements in Cambodia

As a contribution to the growing literature on transnational advocacy networks (TANs) in the global production networks, this article examines how civil society organizations (CSOs), which have adopted the TAN approach, influence the sugar industry in Cambodia. Due to ineffective domestic influencing strategies, the CSOs adopted the TAN approach and escalated to an international supply chain movement approach (ISCMA) aiming to influence international stakeholders at each stage of the sugar supply chain in order to leverage boomerang pressure on the sugar producing companies and the Government of Cambodia. Despite its resourceful networking strategies, the ISCMA failed to leverage significant influence on the sugar companies and the government to achieve its demands. The failure was not due to weak networks, but was in part due to the political nexus between the government and the sugar companies. This article suggests that to ensure the effectiveness of CSOs’ actions within the TAN framework in the global production networks, one should take into account the power of the government in relation to local politico-commercial elites.     

The politics of deep integration*

Abstract

Efforts to pursue ‘deep integration’—agreeing to international rules governing domestic policies to mitigate their adverse trade effects—have been pivotal to the politicization of trade policy. The contributions to this special issue focus on different political dynamics associated with recent high-profile efforts at deep integration. Collectively, they analyse the Transatlantic Trade and Investment Partnership (TTIP), the Comprehensive Economic and Trade Agreement (CETA), the Transpacific Partnership (TPP) and the Japan–European Union Economic Partnership Agreement (JEEPA) negotiations. The special issue, therefore, focuses on extreme examples of deep integration in order to illuminate new political dynamics. This introductory article introduces the concept of ‘deep integration’ and explores how it has been pursued in historical and contemporary trade negotiations. It also relates recent attempts at deep integration to the rise of populist anti-globalization movements. In light of these discussions, this article introduces the contributions to the issue. It concludes by considering whether the politics associated with TTIP and CETA in Europe represent the future of trade policy.     

Intergovernmental policy makes transnational politics? The unusually transnational politics of TTIP

Abstract

When the Transatlantic Trade and Investment Partnership (TTIP) negotiations were underway, its politics were distinctively transnational. Numerous alliances between European and American industry associations advocated an ambitious agreement to mitigate the effects of conflicting rules. Some civic interest groups also closely cooperated to shape the agreement, while a broad, loose transatlantic coalition of civic interest groups opposed it. The extent of transnationalism in TTIP was greater than what had come before in the transatlantic relationship and what is evident in contemporaneous analogous trade negotiations. This article argues that while the salience of a trade negotiation affects whether societal actors mobilize, it is not sufficient to prompt transnational cooperation. Rather transnational cooperation stems primarily from what the actors are seeking to achieve and whether they have a motive and opportunity to work together. By clarifying the conditions under which transnational cooperation is more likely, this article informs the emerging literature on the new politics of trade. By making the case that the motives to mobilize and cooperate require distinct analysis, it contributes to the literature on transnationalism.     

Advances and Opportunities in the Study of Political Communication,Foreign Policy,and Public Opinion

We review contemporary research at the intersection of political communication and foreign policy, highlighting four themes: 1) new, more realistic and psychologically-nuanced approaches that account for limited information and issue framing; 2) the question of whether the flow of communication between the state and the public is best conceived as a closed system, or one that is open to outside influences such as foreign elites; 3) how variations in political or governmental structures, patterns of media access or ownership, and other institutional factors can alter the relationships between foreign policy and communication processes; and 4) whether or not it is useful to distinguish between foreign and domestic policymaking when analyzing the role of political communication. We also suggest avenues for further research in each section and conclude by summarizing these opportunities for continued theoretical development.     

Assessing the Potential of ICTs for Participatory Development in Sub-Saharan Africa with Evidence from Urban Togo

As mobile phones are rapidly spreading across Sub-Saharan Africa, scholars and development practitioners are becoming increasingly interested in participatory, information and communication technology (ICT)-enabled initiatives to address the challenges of governance in the region. For such efforts to succeed, ICT interventions need to be custom-tailored to the characteristics of the politically marginalised groups they seek to empower. To advance the generation of the necessary empirical data, we surveyed 1498 respondents in Togo. Findings suggest that sociodemographic factors limiting political participation partially overlap with factors that limit access to ICT and the development of digital skills. Based on these findings, we formulate policy recommendations for the design of ICT-enabled projects that proactively seek to increase the participation of marginalised groups.     

Can Knowledge of Islam Explain Lack of Support for Terrorism? Evidence from Pakistan

In this research note we employ the work of Wiktorowicz who suggests that persons who are knowledgeable of Islam may be more capable of critically evaluating the claims of militant recruiters and ideologues and thus be more resistant to their appeals than those who are not knowledgeable. This gives rise to an interesting research question: Does knowledge of Islam reduce support for Islamist militancy? To evaluate this research question, we employ data derived from a nationally representative survey fielded among 16,279 Pakistanis in 2011. Using several survey items, we construct a “knowledge index” to measure respondents’ basic knowledge of Islam, which is our principal independent variable. To operationalize support for militancy we use two survey items that query respondents about their support for two prominent Islamist militant groups based in and from Pakistan: the Afghan Taliban as well the sectarian group, Sipah-e-Sahaba-e-Pakistan (also known as Lashkar-e-Jhangvi and Ahle Sunnat Wal Jamaat). We use ordinary least squares regression to evaluate the impact of our independent variables upon support for these two groups, controlling for other relevant factors. We find that knowledge of Islam does predict less support for these two groups; however, other variables such as sectarian organization and ethnicity have greater predictive power.     

Affective Development from Middle Childhood to Late Adolescence: Trajectories of Mean-Level Change in Negative and Positive Affect

Journal of Youth and Adolescence - Adolescence has long been purported to be a period of emotional upheaval, yet relatively little is known regarding normative patterns of change in youth positive...     

Use of a Spray Device to Locate Touch DNA on Casework Samples

The use of a fluorescent dye to visualize cellular material on surfaces offers a targeted sampling approach for locating touch DNA on casework items. However, the current application of such dye is not feasible for examination of relatively large items. As a result, development of an efficient dye application system is required to translate this approach into practice. Here, the spray pattern (area covered, intensity, and evenness) of 15 different commercial spray devices was examined visually using food coloring. From this, five devices were selected to apply Diamond Nucleic Acid Dye (DD) to three substrates (glass slide, plastic sheet, and brown packing tape) seeded with saliva and touch DNA. The cellular material was visualized using the Dino-lite Microscope and Polilight. The inhibitory effects of DD afforded by each spray device were examined using Identifiler Plus^® DNA profiling kit and a DNA input of 800 pg. The two most promising devices were further tested on a range of mock casework items seeded with touch DNA. The results presented demonstrate the feasibility of a spray system to apply DD to large surfaces and subsequently detect cellular material at both micro and macroscale. Specifically, the data suggest that a pressurized continuous-spray system is favorable and that droplet size influences the intensity of fluorescence and surface coverage. Furthermore, this study indicates that full STR profiles can be obtained following spraying with DD solution, even with excessive application, which is essential for the widespread use of these devices in casework.