Experimental Effects of a Call-Center Disclaimer Regarding Confidentiality on Callers’ Willingness to Make Disclosures Related to Terrorism

ABSTRACT

Utilizing a sample drawn to represent the general U.S. population, the present study experimentally tested whether a call-center’s disclaimer regarding limits to caller confidentiality (i.e., that operators would be required to refer calls to law enforcement if callers were to discuss anyone who was a danger to themselves or others) affected disclosures related to a third party’s involvement with terrorist groups, gangs, or such party’s commission of assault and/or non-violent crimes.

Disclaimer type did not significantly affect the number of terrorism-related disclosures. Furthermore, it did not significantly affect either the number of gang-related disclosures or reports of assault. However, the law enforcement referral disclaimer/condition reduced the number of disclosures of non-violent crimes that were not directly related to terrorism, gangs, or assault, though its effect accounted for less than one percent of the variance between conditions. Additionally, disclaimer type did not significantly affect willingness to recommend the call-center, nor did that effect vary significantly by age or sex. Implications for the call-center’s role in addressing ideologically motivated violence (terrorism, violent extremism), as a form of secondary/targeted prevention, are discussed.     

Social Class and Party Choice in Northern Ireland's Ethnic Blocs

The peace process in Northern Ireland has not diminished the acute ethnic electoral faultline between the majority Protestant British population, supportive of parties favouring Northern Ireland's continuing place in the United Kingdom and the minority Catholic Nationalist population, which backs parties harbouring long-term ambitions for a united Ireland. Within each bloc, however, there has been a dramatic realignment in favour of parties once seen as extreme and militant. The Democratic Unionist Party has emerged as the main representative of the Protestant British population, whilst Sinn Fein, having for many years supported the Provisional IRA's ‘armed struggle’ against British rule, has become the dominant party amongst Catholic Nationalists. As both parties have entered the political mainstream and advanced electorally, to what extent have they moved from their electoral near-confinement among the working class to enjoy broader cross-class support – and how?     

Formulating Victory and Implications for Policy

The national debate about the decisions to intervene in Afghanistan and Iraq suggests that policymakers and scholars need more precise language and concepts to define victory in war. Without clear language for victory it is difficult for policymakers to describe what they seek to achieve from military intervention. This article discusses a framework for understanding victory and evaluates its implications for policymakers who decisions about whether to intervene with military force.     

Decolonisation after Suez: Retreat or Rationalisation?

Did the Suez crisis mark the end of empire in Britain and France, their submission to the political domination of the United States and the beginnings of a ‘new Europe’? Or did it stimulate a rethinking and reformulation of the meaning of empire, its utility and costs? This article argues that the ‘retreat from empire’ was not so much a simple, reflexive response to demands from below but a conscious effort by those from above to find new ways of exploiting the opportunities that the world beyond Europe offered them. Decolonisation, it is argued, is best understood in terms of contemporary business thinking, i.e. a conscious design on the part of managers to ‘downsize’, ‘restructure’, and ‘re‐engineer’ the imperial project. And, as in the corporate world, what might appear to the naked eye as retreat and abandonment may, on closer examination, turn out to be something more ambitious, an attempt to divest the imperial enterprise of unprofitable ventures and to reinvigorate those that are deemed to have untapped potential. After Suez, Britain attempted to demonstrate to the Americans that maintaining their access to middle eastern oil was vital both strategically and economically. They attempted to persuade them that ‘Nasserism’ was second only to communism as a danger to the western alliance, to have them drop their ‘anticolonialist’ rhetoric and to support the Bagdad Pact. In order to combat the anticolonial movement they established a ‘colonial’ bloc at the UN. Assuming that the Suez crisis marked the end of empire has hidden the struggle between Britain and France to redefine its meaning and has concealed the extent to which ambitious designs continued to persist in the contest to determine the future shape of a ‘united’ Europe — a struggle in which neither the British nor the French regarded themselves as pawns of the Americans in the Cold War, but rather one in which they attempted to move the powerful new American piece around the chess board in the middle east, Africa and Asia.     

Promoting electric vehicles in the Trump era: What can feasibly be done to drive electric vehicle purchases in the United States for the next two years in the current political climate

Abstract

Following the 2016 election, the electric vehicle industry will likely face heightened opposition in the coming years. This article focuses on the actions that can be taken at the federal, state, and local levels that are most likely to succeed in driving growth and acceptance of electric vehicles in spite of the current political climate.     

Who Does It Better? Comparing Immigration Detention Facility Performance in an Intergovernmental and Intersectoral Context

Contracting for prison services has been a topic of discussion for decades. Absent from this discussion is the relationship between contracting for immigration detention and confinement quality, a topic that has gained relevance as the detained immigrant population recently surpassed 440,000 per year. Detaining immigrants presents unique challenges because of detainee characteristics, the performance standards governing facilities, and the intersectoral and intergovernmental arrangements used to manage detention facilities. This research conducts the first-known large-N study that evaluates the confinement quality of U.S. Immigration and Customs Enforcement's detention facilities to determine the effect, if any, of contracting on performance. The findings suggest that all detention facilities have deficiencies that threaten the well-being of detained immigrants, but, broadly, privately contracted detention facility environments are less safe and secure than their public counterparts. The authors use contracting theory to explain why this performance disparity might exist and conclude with a discussion of the practical implications of this research.     

Victory in scholarship on strategy and war

When policy-makers use force to achieve political ends, they use the word ‘victory’, yet its meaning is frequently left unclear. Policy-makers are using force for new purposes (peace operations, preemption, state-building, democracy promotion, counterinsurgencies and counterterrorism), but the language and thinking on victory in these new situations has not kept pace with the times. The essential problem is that the term ‘victory’ is an imprecisely defined concept for guiding decisions about military intervention. Everyone, from scholars to policy-makers, should understand that the failure historically to develop a precise concept of victory weakens the ability of policy-makers to use force effectively and contributes to confusion when societies debate whether to use force. This article seeks to make three fundamental contributions towards reducing the ambiguity that surrounds the term ‘victory’ in the strategic studies literature. First, it establishes the renewed importance of the question: ‘what is precisely the meaning of “victory?”’ Second, it presents a typology for understanding the nature of victory. Third, it uses this typology to reevaluate the contributions of prominent and lesser-known thinkers in strategic studies whose ideas have contributed to the scholarship on what it means to achieve victory in war.     

Outsourcing Public Service Delivery: Management Responses in Noncompetitive Markets

Capturing the benefits of competition is a key argument for outsourcing public services, yet public service markets often lack sufficient competition. The authors use survey and interview data from U.S. local governments to explore the responses of public managers to noncompetitive markets. This research indicates that competition is weak in most local government markets (fewer than two alternative providers on average across 67 services measured), and that the relationship between competition and contracting choice varies by service type. Public managers respond to suboptimal market competition by intervening with strategies designed to create, sustain, and enhance provider markets. In monopoly service markets, managers are more likely to use intergovernmental contracting, while for‐profit contracting is more common in more competitive service markets. The strategies that public managers employ to build and sustain competition for contracts often require tangible investments of administrative resources that add to the transaction costs of contracting in noncompetitive markets.