Techniques and processes of administration

Abstract. Since the Glassco Commission in the early sixties there has been a plethora of administrative changes: Program Planning and Budgeting, Operational Performance Measurement Systems, Management by Objectives, and Cost/Benefit Analysis have all been introduced as technical panaceas. In terms of processes, some should probably have been changed but remain the same(such as the personnel selection-promotion process), while others have been circumvented (the regular budgetary process). Still others have been changed (the cabinet committee process) but have produced results of questionable value and perhaps positive harm to majority governments. It is contended that the Glassco injunction ‘let the manager manage’ and the assumption that private sector practices should be adopted by government, virtually without modification, ignore fundamental differences between the two sectors. The war between competing interest groups is inevitable and hence perpetual. Governments engage in a rolling set of compromises between factions in an essentially adversarial process under rules, formal and informal, that restrict the field of battle. Frequently, those who advocate administrative changes are in pursuit of their personal interests. They frequently find themselves in alliances with one or more of the contending parties who look upon them as guns for hire to be used or rejected on strategic grounds. After an impressionistic critique of each of the processes and techniques previously cited, the paper ends on a more positive note. There is a plea that the powers of the auditor general be expanded to encompass reporting upon (as distinct from undertaking) the extent to which a ministry is carrying out efficiency and effectiveness studies, where there is a consensus about the validity of the data and methodology. It is also suggested that the auditor general report upon the disposition of these studies with the aim of breaking down present secrecy barriers. A better informed public would change the incentive structure within which ministers, aided by officials, reach their decisions. Sommaire. Depuis la Commission Glasscoe, au début des années 60, il y a eu une pléthore de changements administratifs. La Planification et l'établissement des budgets par programme, les systèmes de mesure des performances opérationnelles, la gestion en function des objectifs, l'analyse des coûts et avantages, tous ces systèmes ont été utilisés comme panacées techniques. Du point de vue des processus, certains, qui auraient dû sans doute être changés ne l'ont pas été (comme par exemple la sélection du personnel et le processus de l'avancement) alors que d'autres ont été contournés (le processus budgétaire normal). D'autres encore ont été changEeAs (le processus des comités de cabinet) mais pour produire des résultats de valeur douteuse et parfois franchement défavorables pour les gouvernements majoritaires. L'auteur soutient que l'impératif de la Commission Glasscoe « laisser gérer les gestionnaires » et le postulat suivant lequel les pratiques du secteur privé devraien être adoptées pratiquement sans modification par les gouvernements ignorent les différences fondamentales qui existent entre les deux secteurs. La lutte entre des groupes aux intérêts divergents est inévitable, et done perpétuelle. Les gouvernements s'engagent dans tout un jeu de compromis dynamiques entre les différentes factions dans ce qui essentiellement un processus antagoniste, à l'intérieur de règies formelles ou non formelles, qui réduisent la portée du conflit. Fréquemment, ceux qui réclament des changements administratifs le font dans leur propre intérêt et ils se trouvent souvent alliés à un ou plusueurs des partis d'opposition qui les considèrent comme des mercenaires à utiliser ou rejeter pour des raisons stratégiques. Après une critique subjective des divers processus et techniques cités précédemment, l'auteur conclut sur une note plus positive. Il demande que les pouvoirs de l'Auditeur général soient étendus pour qu'il fasse connaître (et non pas pour qu'il étudie) la mesure dans laquelle les ministères effectuent des études sur l'efficience et l'efficacité, là où il existe un consensus quant à la validité des données et de la méthodologie. Il propose aussi que l'Auditeur général fasse rapport sur l'usage qui est fait de ces études, afin de supprimer le secret qui l'entoure actuellement. Un public mieux informé transformerait la structure de la motivation qui entoure actuellement les ministres qui prennent des decisions et leurs fonctionnaires.     

Change Management—Strategy and Values in Six Agencies from the Australian Public Service

Change is a ubiquitous theme in management literature, but empirical studies that seek to draw lessons from the experience of managing change are rare. By investigating patterns of change management in six Australian federal agencies, we elicit a number of factors contributing to success—though "success" is itself not a clear-cut concept in this area. We found support for a number of broad themes already apparent in the literature and suggest that change processes that have the support of the workforce require good leadership, an appropriate model of change, some room for negotiation and compromise, and well-planned communication.     

European Governance and Civic Participation: Beyond Elitist Citizenship?

Since the end of the 1990s, 'new modes of governance' have been presented by academics and political actors as an answer to the EU's 'democratic deficit'. Analysing the intellectual roots of this idea, and the concrete proposals made by those who, like the European Commission, support it, this paper argues that it is very unlikely to reach this ambitious purpose. Far from breaking with the Community method, these participatory mechanisms constitute extensions of existing practices, and are underpinned by the same élitist and functionalist philosophy. They remain limited to 'stakeholders' and will not improve the 'enlighted understanding' of ordinary citizens and the general level of participation. The paper examines the obstacles to the politicisation of the EU inherent in its institutional model, and discusses other options which might help bypass the limits of 'governance'.     

Leadership and Institutional Reform: Engineering Macroeconomic Policy Change in Australia

This article seeks to enhance the actor perspective on major policy reforms. It builds upon the literature on "policy entrepreneurs" and addresses its explanatory vagueness by specifying five hypotheses outlining the actions that proponents of major policy change need to take in order to be effective in forging departures from existing, path-dependent policies and to overcome entrenched opposition to reforms. These hypotheses on "reformist political leadership" (after Blondel) are applied to the four attempts to reform key aspects of macroeconomic policy in Australia under the first two Labor governments led by Robert J. Hawke.     

Public Members on Medical Licensing Boards and the Choice of Entry Barriers

This paper investigates the impact of medical and consumerinterests on the choice of physician licensing requirements inthe United States. Using data on licensing requirements in thefifty states between 1986 and 1993, we find that, in general,public members on licensing boards are associated withlicensing requirements that have educational justification. Incontrast, medical interests, measured in terms of licensingboard independence and campaign contributions by medicalassociations, are associated with licensing requirements thatare more difficult to justify with educational criteria.     

Testing the Buchanan-Wagner Hypothesis: European Evidence from Panel Unit Root and Cointegration Tests

According to the Buchanan-Wagnerhypothesis, public deficits reduce theperceived price of public goods to thecurrent generation of voters who, in turn,increase the demands for such socialservices. Several recent studies haveattempted to test this proposition. In thispaper, we apply modern time seriestechniques organized around panel unit rootand panel cointegration to draw sharperconclusions from the short time series thatare typically available. We find that thereis a long run positive relationship betweengovernment spending and government deficitsfor each country individually, as well asfor the panel as a whole. This providessupport for the BW hypothesis. We alsoanalyze the implications for the relativeproductivity performance of the public andprivate sector, the existence of scaleeconomies in the provision of publicservices, as well as the extent of crowdingout effects.     

The Size and Significance of the Pareto Set in Spatial Voting Models

The size of the Pareto set in the issue space of spatialvoting models is a function of the tax prices that voters arecharged. When all voters pay Lindahl prices for all goods, thePareto set collapses to a single point. The Pareto set can beenlarged by altering tax shares so they are further fromLindahl prices, and can be reduced by moving toward Lindahlpricing. A smaller Pareto set moves voters closer to consensuson issues, so reduces political decisionmaking costs and makesthe political system more stable.