Joined-Up Government in The Netherlands: Experiences with Program Ministries

Over the last 15 years there have been many experiments with joined-up (also known as whole of) government practices, aimed at horizontal coordination to overcome the fragmentation of vertical governmental structures due to departmentalism and New Public Management. These practices were initiated to address wicked problems and to better interact with society at large. Now that there are signs that the rhetoric of joined-up government is winding down and many joined-up government developments are being dismantled, it is time to evaluate this approach. This is especially appropriate as some suggest that the overall impact of these developments may be relatively small, despite (overly) optimistic claims made in the past. In this article we take experiences with joined-up government in the Netherlands as the departing point for a critical discussion of this approach. By comparing the Dutch experiences with those in other countries, we will draw a picture of the challenges and dilemmas of horizontal coordination in the vertical world of government.     

Diffusion of Personalised Services among Dutch Municipalities: Evolving Channels of Persuasion

In many European countries, municipalities are becoming increasingly important as providers of electronic public services to their citizens. One of the horizons for further expansion is the delivery of personalised electronic services. In this article we describe the diffusion of personalised services in the Netherlands over the period 2006–2009 and investigate how and why various municipalities adopted personalised electronic services. In achieving this, we analyse data that were gathered during interviews with key stakeholders in 10 selected Dutch municipalities. We synthesise the findings in an explanatory model of personalised electronic service delivery diffusion. The model emphasises persuasive pressures that are channelled to potential adopters of personalised services. Furthermore, the model shows how persuasive pressure (as perceived by adopters) is followed-up by organisational search activities, and how, in various circumstances, the idea of personalised services is ‘framed’ by innovation champions, knowledge brokers and new members of staff as to appeal to specific organisational priorities and ambitions. In doing so, this article contributes to an institutional view on adoption and diffusion of innovations, in which (1) horizontal and vertical channels of persuasion and (2) human agency, rather than technological opportunity and rational cost-benefit considerations, account for actual diffusion of innovations.     

Osteological case study to narrow the timing of postmortem trauma to a skull

In the course of an exhumation performed 5.5 years after death, several bone fragments were uncovered during the excavation of the clay-rich soil. Amongst others, there was a large piece of the frontal neurocranium. In addition, a so-called coffin stain was discernible. The exhumed coffin was intact. The forensic autopsy revealed a complete corpse with distinct adipocere formation. Consultation with the cemetery administration allowed the conclusion that the additional bone fragments were from the first use of the grave approximately 100 years ago. The heavily soil-encrusted skull fragment bore clear signs of a half sharp force, that could immediately be classified as postmortem. The pattern of injury pointed to an excavator as the cause. However, the question arose whether the postmortem trauma occurred 5.5 years ago during the excavation of the grave or during the current exhumation. First the skull fragment was dried. However, it was then impossible to remove the clay-rich soil without damaging the bone. The fragment was therefore carefully washed and dried again. The cut and fracture areas then showed distinctly lighter surfaces than the rest of the bone, which pointed to the exhumation as the time of origin. For comparison, fresh injuries were inflicted with a hatchet. These distinctly showed even lighter surfaces, so that the time of origin could be assumed to have been during the excavation of the grave 5.5 years ago.     

Outcome,Process and Power in Direct Democracy – New Econometric Results

Based on survey data for Switzerland, new empiricalfindings on direct democracy are presented. In thefirst part, the authors show that, on average, public employeesreceive lower financial compensation under more directdemocratic institutions. However, top bureaucrats aremore constrained in direct democracies and have to becompensated by higher wages for that loss of power.In the second part, they demonstrate that reportedsubjective well-being of the population is much higherin jurisdictions with stronger direct democraticrights. This is not only the case because people valuepolitical outcomes higher but also because they derive utilityfrom the political process itself.     

Qualitative Research and Intersectionality

Much of the extant criminological literature on the relationships between race, class, gender, and crime has treated these demographic characteristics as isolated, independent variables. More recent theorizing has called our attention to fact that these constructs are not autonomous. Instead, people’s identity lies at the intersection of race, class, and gender and it is the combination of these constructs that often shapes people’s experiences with the criminal justice system and other social structures. It is well-documented, however, that purely quantitative methodologies are not well suited to studying intersecionality. The findings of qualitative research have lent a greater understanding to the intersection of race, class, gender, and crime. The appropriateness of certain methodological frameworks and the thematic contributions of qualitative research to intersectionality are discussed.     

Religion as Catalyst or Restraint of Radical Right Voting?

It is often found that religious people are underrepresented among the radical right electorate, despite radical right parties’ claim of being defenders of the Judeo-Christian society. This study investigates this paradoxical finding and examines to what extent two dimensions of religion – practice and belief – play a role in voting for a radical right party across seven West European countries. Using the European Values Study from 2008, it was found that religiously active people are indeed less likely to vote for a radical right party, because they tend to vote for a Christian party. However, the study challenges the common wisdom that religion alone is a restraint on radical right voting and shows that orthodox believers in three countries – Belgium, Norway and Switzerland – feel more threatened by the presence of immigrants and therefore are more likely than their mainstream counterparts to vote for a radical right party.     

Semiotizing a product into a brand

A product is simply something that is material or substance of some kind. In order to be transformed into a brand with its own code of meanings and system of rhetorical allusions, it needs to be semiotized. And the marketing and advertising industries have become semioticians in this sense, semiotizing a product by assigning it a name, a visual sign (logo), a system of language forms (slogan, taglines, etc.), and then textualizing the brand by creating appropriate ads and commercials for it. This paper will show how this network of semiotizing events coheres into an overall macrotext to produce the brand as a sign system.