Selbstentfesselung in kleinen Schritten? Deutschlands Außenpolitik zu Beginn des 21. Jahrhunderts

Ohne Zusammenfassung Der Beitrag wurde bereits Anfang Januar 2003 abgeschlossen und konnte bis Mitte Februar nur noch geringfügig erg?nzt werden. Der Verfasser ist Herrn Fariborz Zelli, M.A., für seine Mithilfe bei der Vorbereitung dieses Essays zu gro?em Dank verpflichtet.     

Risk and the Outsourcing of Risk Management Services: The Case of Claims Management

Outsourcing of risk management activities is a well-established practice, involving a range of services from actuarial audits to loss control training to risk financing management to claims administration services. Surprisingly, little work has been done to examine the risks associated with outsourcing risk management activities. This article examines the outsourcing of claims management services by reviewing the research on outsourcing risks and by interviewing leading practitioners. In doing so, the authors draw some provisional observations about risks and risk costs associated with outsourcing claims management services—observations that seem generalizable to all risk management outsourcing.