Keeping It Public: Defending Public Service Values in a Customer Service Age

Notwithstanding the persistence and proliferation of calls to serve "customers," these relationships incorporate distinctively public priorities and performance expectations—priorities and expectations often shaped by a desire to reduce customer vulnerabilities and prevent seller strategies that are deemed unacceptable. The authors examine these distinctively public relationships—between professionals and clients, guardians and wards, facilitators and citizens, and regulators and subjects. By acknowledging that public administration often involves relationships with multiple constituencies and that opportunities to serve them are bounded by particular legal and institutional contexts, this essay provides a pragmatic account of strategic opportunities to defend public service values.     

Caricatures,cartoons, spoofs and satires: political brands as butts

• A theory of caricature is used to analyse and explain the nature of—and reactions to—a controversial political cartoon depicting Jacob Zuma, the highly publicized president of South Africa, and how the cartoon both played on and affected his political image and brand. Jacob Zuma has crafted his image as a person who has overcome insurmountable injustices to lead his nation. The cartoon directly questioned Zuma's claims of discrimination by the justice system. The cartoonist (Zapiro) was able to use the cartoon to further solidify Zuma's image as an embattled yet contentious and divisive leader. The framework that follows depicts the spoofing of a political brand, in a marketing environment in which parody and spoofing of more conventional products and services are increasingly common.

Copyright © 2009 John Wiley & Sons, Ltd.     

Should the Media Be More or Less Powerful in Politics? Individual and Contextual Explanations for Politicians and Journalists

The normative question regarding whether the media should have more or less impact on politics, as viewed by politicians and journalists, is important assuming that norms about media influences can influence behaviors. The present study is the first that combines individual and structural factors that explain political actors’ and journalists’ normative views on the media’s influence on politics. Based on a conceptualization of political communication cultures, representative micro-level survey data from more than 600 political actors and journalists within 52 German cities were combined with macro-level indicators for the political and media competition in each city. Multilevel analyses show that interactions between the actors’ characteristics and their competitive working conditions help explain their normative evaluations of the media’s influence on politics. However, individual characteristics such as actors’ role conceptions influence normative views more so than media and political competition do.     

From ‘trial and error’ to major reform: The politics of Medicare demonstration projects

Facing fragmented institutions and partisan polarization, officials in the United States often attempt to engineer policy change without assembling new legislative majorities. To this end, they have increasingly employed demonstration projects, policy innovations undertaken by administrative agencies designed to test alternative approaches to implementation or service delivery on a limited segment of the target population and for a limited period of time. Despite the increasing importance of demonstration projects, they are an undertheorized source of policy change. In this article, we conceptualize demonstration projects as part of a class of experimental institutions that, while incremental in scope, have the potential to ‘scale up’ into more substantial reforms. Data from three Medicare demonstrations suggest that policy change is more likely when programmes generate strong support constituencies; minimize administrative and infrastructural costs; are undertaken in contexts with few veto points; and align with the time horizons of elected officials.     

On the politics of production: A comment on ‘peasants and politics’ by Eric Hobsbawn

This article examines how poor rural families in India cope with the food insecurity associated with seasonal troughs in the agricultural production cycle, and with calamities such as drought and famine; the effectiveness of the coping mechanisms they adopt; the intra‐household sharing of the burden of coping; and the appropriate state and non‐state interventions that would strengthen the survival mechanisms adopted by the families themselves. The family is seen here as a bargaining unit, the ability of different members to command food (among other resources) depending on their relative bargaining strengths, determined in turn by their ownership endowments (of land, labour, etc.), exchange entitlements, and external social and communal support systems. Gender and age both form the basis of intra‐family inequality in this respect. While seasonality reveals a face of the family which is one of co‐operation, famine mirrors one of disintegration. In both contexts, the burden of coping falls disproportionately on female members within poor households, traceable to women's already weak and further weakened (during calamity) bargaining position within the family. A re‐interpretation of existing facts about the 1943 Bengal famine illustrates the process of family disintegration and the abandonment of wives and children during a severe calamity. State efforts complemented by non‐state interventions therefore need to be directed to programmes that ‘empower’ poor families and the more vulnerable members within them.     

Commentary: Food regime for thought

This essay engages with Henry Bernstein's critical survey of food regime analysis, focusing on the claim that my interpretation of the food regime takes a misguided ‘peasant turn’. I argue Henry's representation loses sight of my reformulation of the ‘agrarian question’, as more than analysis of the uneven process by which capital subordinates landed property, and therefore of the class fate of the peasantry, as such. Rather it is about social and ecological fate on a global scale, involving questions of ecosystem survival, precarious labor circuits, urban slum proliferation, privatization of states, financialization, intellectual (property) rights, climate change mitigation and so on. Significantly, global recognition of these connections to processes of agro-industrialization and enclosure was informed by a ‘peasant’ mobilization that would be unthinkable within the terms of the classical agrarian question. Peasant organizations catalyzed challenge to the neoliberal food order institutionalized in the World Trade Organization (WTO) regime, in a time of massive dispossession. Politicizing neoliberal ‘food security’ as an agribusiness project, the ‘food sovereignty’ counter-movement used a politics of strategic essentialism to unmask the undemocratic and impoverishing architecture of the ‘free trade’ regime privileging corporate rights over state and citizen rights. In effect, this counter-movement performed a food regime analysis from within, importantly reaching beyond a peasant project. This essay revisits the comparative-historical method by which the food regime trajectory can be understood, as a contradictory set of interacting forces and relations that complicate and shape and reshape its politics, and yet allow identification of emergent possibilities.