STRATEGY,STRUCTURE AND PROCESS IN THE PUBLIC SECTOR: A TEST OF THE MILES AND SNOW MODEL

We present a comprehensive empirical application of the Miles and Snow (1978) model of organizational strategy, structure and process to the public sector. We refine the model by distinguishing between strategy formulation and implementation, and applying it to 90 public service organizations. Although the empirical evidence shows that organizational strategies fit the Miles and Snow categories of prospector, defender and reactor, the relationship between these strategies and organizational structures (for example, centralization) and processes (for example, planning) is less consistent with their model. Conclusions are drawn for public management theory and practice.     

Approaches to strengthening local government: lessons from Sri Lanka

This article sets out to describe recent approaches to strengthening local government within the framework of the World Bank's Municipal Management Programme (1985–95) in Sri Lanka. The article examines a number of innovations adopted within the programme that are of general relevance to the task of strengthening local government throughout the developing world. The article briefly outlines the background to the present system of local government showing that, whilst existing structures and functions remain relatively weak, a number of important innovations have been introduced to assist with the process of strengthening local resource mobilization and improving performance in service delivery, and enhancing certain aspects of accountability, particularly those areas concerned with the allocation and use of public funds. Since a number of these innovations have wide applicability to the process of local government strengthening and reform it is hoped that this article will demonstrate the practical relevance of certain key innovations for practitioners and policy makers elsewhere. © 1997 by John Wiley & Sons Ltd. Public Admin. Dev. Vol. 17 : 251–265 (1997). No. of Figures: 0. No. of Tables: 0. No. of Refs: 13.     

The Worst of All Worlds? Electoral Reform and Britain's 2009 European Elections

At the 2009 European elections, Britain again elected its MEPs under the 'closed list' system of proportional representation (PR)—the third time it had done so since 1999. This article looks at claims that these elections vindicated PR by producing a 'fairer' relationship between the parties' share of votes and their share of seats, a truer reflection of diverse political allegiance in modern Britain, and (thanks to multi-member constituencies) a more efficient and sensitive system for representing voters. However, the article will also inspect the idea that the case for electoral reform was gravely weakened by the 2009 Euro elections. It will recall how PR again failed to boost turnout, again employed a method of counting that most voters did not understand, and again involved constituencies too large for meaningful representation. Furthermore, it will recall that PR allowed the election of two MEPs from the far-right British National Party. (With just 6% of votes, it is unlikely that the BNP would have secured seats under Britain's traditional electoral system.) The article will argue that, as a result, PR has had a centrifugal effect on the British party system and, potentially, a polarising effect on our political culture. Consequently, the article will assert that, owing to the success of the BNP in 2009, arguments about PR for Westminster have been 'ideologically neutralised'. The article will thus suggest that we can now take a more objective view of hung Parliaments and coalitions (the likely effects of PR at general elections), free from the assumption that they entrench centrist governments and progressive politics.     

Making government a ‘model user’ of the Information Highway—Canada's progress to date

This account of recent developments in the information technology policies of Canada's federal government describes how the government, acting as a “model user” of IT, contributes to the effectiveness of strategies designed to achieve policy goals related to the development of an information society. Government initiatives have applied information technology in re-engineering processes and procedures, which result in greatly improved performance, both of internal “housekeeping” operations, and service delivery to the public. In devising these and similar initiatives, it is necessary to select technologies that are appropriate to local capabilities, rather than adopting “technology-driven” approaches to problem solving. (© 1997 by John Wiley & Sons, Ltd.)     

Understanding Broadcast Political Talk

In June 1989, when Chinese citizens were massacred at Tiananmen Square, and in August 1991, when antireform Communists attempted to lead a coup against Soviet President Mikhail Gorbachev, the American public in unusually high numbers paid attention to the crises; the public s views on policy matters were recorded in public opinion surveys; press coverage of both crises was exhaustive; and elite opinion about U.S. policy was widely aired through the media, exposing the American public to the full spectrum of elite opinion. In both cases elite opinion (voiced in the media and measured through content analysis) was compared with public opinion (measured in public opinion surveys) to test the theories of Walter Lippmann and others that the elites lead public opinion about American foreign policy. In neither case could the dependence of mass opinion on elite opinion be demonstrated. The two bodies of opinion appear to have formed and been expressed in two different, nonoverlapping worlds.     

Coping With Crime in a Developing Country: The Fear of Crime in Port Moresby,Papau New Guinea

The purpose of this article is to describe the various responses to the crime problem in Port Moresby and to compare the fear of crime among three groups living in Port Moresby (college staff, college students, and senior level managers).

Urban crime has become a major problem and a public issue in Port Moresby and the various responses to it are similar to those found in the U.S.: individual strategies for maintaining security, ad hoc collective measures among neighbors, pressure group demands, and political proposals.

Three groups were compared on their levels of fear of four types of crime and the security precautions they took in order to protect themselves. It was found that the group with the most economic resources and greatest community cohesiveness had the lowest level of fear of crime. The group with the most fear tended to rely more on neighbors for assistance and took greater security precautions than the “low-fear” group. Also, the findings suggest that expatriates may have a lower level of fear than nationals. Proposed policy responses include neighborhood organization and youth development.