Managing in the Regulatory Thicket: Regulation Legitimacy and Expertise

Although the influence of government regulation on organizations is undeniable, empirical research in this field is scarce. This article investigates how the understanding of and attitudes toward government regulation among public, nonprofit, and for‐profit managers affect organizational performance, using U.S. nursing homes as the empirical setting. Findings suggest that managers’ perceptions of regulation legitimacy—views of regulation fairness, inspectors’ effectiveness, and internal utility of the mandates—positively affect service quality. Subgroup analysis suggests that managers’ views of regulation matter in nonprofit and for‐profit organizations but not in public organizations. In nonprofit homes, performance declines when managers report higher regulatory expertise—better knowledge of the regulatory standards. In for‐profit facilities, frequent communication with regulators lowers quality. These findings suggest that the regulated entities’ views of government regulation are central to their success, which necessitates improvements in the regulatory process.     

Treating Words as Data with Error: Uncertainty in Text Statements of Policy Positions

Political text offers extraordinary potential as a source of information about the policy positions of political actors. Despite recent advances in computational text analysis, human interpretative coding of text remains an important source of text-based data, ultimately required to validate more automatic techniques. The profession's main source of cross-national, time-series data on party policy positions comes from the human interpretative coding of party manifestos by the Comparative Manifesto Project (CMP). Despite widespread use of these data, the uncertainty associated with each point estimate has never been available, undermining the value of the dataset as a scientific resource. We propose a remedy. First, we characterize processes by which CMP data are generated. These include inherently stochastic processes of text authorship, as well as of the parsing and coding of observed text by humans. Second, we simulate these error-generating processes by bootstrapping analyses of coded quasi-sentences. This allows us to estimate precise levels of nonsystematic error for every category and scale reported by the CMP for its entire set of 3,000-plus manifestos. Using our estimates of these errors, we show how to correct biased inferences, in recent prominently published work, derived from statistical analyses of error-contaminated CMP data.     

Bricks,clicks and Calk: Clustering services for citizen‐centred delivery

Abstract: Since the mid‐1980s, the traditional “bricks‐and‐mortar” approach to delivering a single service through face‐to‐face contacts in government offices has been improved by the creation of one‐stop walk‐in centres that provide multiple services of a related or unrelated nature, by telephone call centres that provide both personal service and interactive voice response, and by the rapid growth of service delivery through the Internet. The challenge for governments is to determine how best to join up services within and between departments, across levels of government, between governmental and non‐governmental service providers, and across channels. This article focuses on the delivery of government services by bringing them together in “clusters” and delivering them through more than one service channel. The article explains the concept of service clustering and provides a model of its major components; uses this model as a framework for describing innovative clustering initiatives in several countries; and examines the implications of service clustering for public administration, with particular reference to privacy and security issues. Sommaire: Depuis le milieu des années 1980, I'approche traditionnelle brique et mortier adoptée pour la prestation d'un service unique par le biais de contacts personnels dans les bureaux du gouvernement a connu une amelioration avec la mise en place des guichets uniques qui offrent de nombreux services de nature connexe ou non, de centres d'appels téléphoniques fournissant à la fois des services personnels et une réponse vocale interactive, et grâce au développement rapide de la prestation de services par Internet. Pour les gouvernements, le défi consiste à déterminer comment regrouper les services au sein d'un ministère et entre les ministères, entre les paliers de gouvernement, entre les foumisseurs de services gouvernementaux et non gouvernementaux, et entre les mécanismes de prestation. Le présent article se concentre sur la prestation des services gouvernementaux regroupés et fournis par l'intermédiaire de plusieurs mécanismes de prestation. Il explique le concept de regroupement des services et présente un modèle de ses principales composantes; il se sert de ce modèle comme cadre pour décrire les initiatives innovatrices en matière de regroupernent de services dans plusieurs pays; enfin, il examine les répercussions du regroupernent des services sur l'administration publique, en particulier du point de vue de la confidentialité et de la sécurité.     

Government Communications,Political Trust and Compliant Social Behaviour: The Politics of Covid-19 in Britain

It is commonly said that the lockdowns and social distancing necessary to control coronavirus pandemics will only work if the general population trusts its government, believes the information it provides, and has confidence in its policies. This article traces the British government’s record in providing information about its policies and performance, and compares this with the public’s use of the mainstream news media. It then considers how these two sources of information affected trust in government and public compliance with social distancing and lockdown rules. Lastly, it compares Covid-19 with Brexit and draws conclusions about how beliefs and behaviour are formed when individuals are personally faced with a serious threat.     

The Impact of Marital Aggression on Women's Psychological and Marital Functioning in a Newlywed Sample

The impact of husband-to-wife physical aggression on changes in wives' personal and marital well-being was examined in a representative sample of newlywed couples. The sample consisted of couples who completed baseline (time of marriage) and first anniversary assessments as part of the Buffalo Newlywed Study (n = 543). After controlling for sociodemographic variables, initial relationship satisfaction, and verbal aggression, wives who experienced physical aggression from their husbands during the first year of marriage reported increased stress and lower marital satisfaction at the first anniversary. Further, they were more likely to report separation from husbands due to marital problems during the first year of marriage. Experiences of partner physical aggression during the premarital period were associated with greater frequency of heavy drinking episodes among wives, although they were not associated with changes in average daily volume of ethanol consumed. Results suggest that among a community sample, experiences of husband-to-wife physical aggression have negative consequences for both women's psychological well-being and marital functioning.     

Judicial Independence and Political Representation: Prussian Judges as Parliamentary Deputies, 1849–1913

The outrageous history of German judges during the Third Reich should not so structure historical research as to distract historians from examining their role in the nineteenth century. Prussian judges played an important role in electoral politics by serving as parliamentary deputies between 1849 and 1913. This essay poses and answers two questions: What was the political, legal, and social setting that led to judges sewing in parliament? And, why did their number decline after 1877? Theoretical discourses of separation of powers, construction of a Hegelian “general estate,” and independence of the judiciary converged with administrative‐legal‐constitutional developments in Prussia begun under the absolutism of the eighteenth century and professional and personal interests of judges to bring them into parliament, often as members of the liberal opposition. But success in the liberal project of building a national state, including legal reform, professionalization, and the advent of mass politics, reduced the need and attraction for judges in parliament, resulting in a decline after the 1860s.     

The Campaign Value of Incumbency: A New Solution to the Puzzle of Less Effective Incumbent Spending

A puzzle in research on campaign spending is that while expenditure is positively related to votes won, this effect is far more strongly, or even exclusively, enjoyed by challengers rather than by incumbents. We unearth a new explanation for the puzzle, focusing on the hidden, yet variable, campaign value of office perquisites which incumbents deploy in their campaigns to win votes. When these variable office benefits are unobserved, then the effect is to make observed incumbent spending less effective than spending by challengers. Using data from the 2002 Irish general election, where incumbency was assigned a variable campaign value and included in declared campaign spending, we are able to demonstrate this hidden incumbency effect and estimate its relationship to electoral success, in terms of overall votes, share of votes, and probability of winning a seat. Contrary to previous research showing ineffective incumbent spending, we find that when the campaign value of office is also measured, public office value “spending” is not only very effective in winning votes, but also seems to be more effective than regular incumbent spending.