Employee Satisfaction in Agencies with Merit-Based Pay: Differential Effects for Three Measures

While many studies have sought to understand the association between merit-based pay and organizational performance, few have assessed the psychological well-being of employees in agencies with such incentive schemes. We show that employees in agencies with merit-based pay are less satisfied with their organization than are those working in agencies that do not implement the incentive systems. We also show that this negative effect is larger in the case of organizational satisfaction than for pay satisfaction or employee satisfaction with the job itself.     

New Perspectives on Public Service Motivation: Symposium Introduction

ABSTRACT

A possible “dark side” of goal setting, namely perfectionism and its relationship with employee performance, was investigated. A study of police officers (n = 235) revealed that perfectionists' predisposition to (1) set goals that they perceive to be extremely high, and (2) base evaluations of self-worth on the attainment of those goals were positively related to maximum performance, namely promotional exam scores. The mediating variable was perceived effort. In the second study involving police officers (n = 242), however, perfectionism displayed a complex relationship with typical performance. The two dimensions of perfectionism, perceived high goals and contingent self-worth, were negative predictors of this criterion through their relationship with emotional exhaustion. Nevertheless, the goal difficulty dimension was a positive predictor of typical performance.     

The Institutional Design Frontiers of Publicness and University Performance

This introduction to the symposium on the institutional design frontiers of publicness and university performance summarizes the range of diverse intellectual and practical perspectives converging on the idea that issues of design and publicness are important for thinking about the future of higher education. Collectively, the articles featured in this symposium demonstrate that the challenges facing higher education exhibit assorted social, economic, and political complexities. Public administration perspectives can play a key role in understanding and reshaping our higher education system into a more responsive social enterprise.