The human resources crisis in Fiji's public sector: trouble in paradise?

Skills shortages characterize the public and indeed private sectors of most South Pacific countries. In Fiji, the shortages have been exacerbated by political events that have led to the emigration of large numbers of professionals and managers, particularly of Indian extraction. Tensions between indigenous Fijians and Indian Fijians, which have persisted since the arrival of the first Indians in Fiji in 1879, have heightened since Prime Minister Sitiveni Rabuka assumed Government by military coups in 1987. Under Rabuka's leadership, the Constitution was amended to ensure that no less than 50 per cent of all public service positions at all levels of the bureaucracy were filled by indigenous Fijians, and no less than 40 per cent by people of other races. This requirement makes the Fijian public service an interesting example of affirmative action, and as such, has important implications in terms of the quality of public administration in Fiji. This article seeks to explore the causes of the crisis in human resources in Fiji's public sector and to suggest means of addressing the problem. © 1996 by John Wiley & Sons, Ltd.     

Getting away with foul play? The importance of formal and informal oversight institutions for electoral integrity

Electoral integrity is increasingly being recognised as an important component of democracy, yet scholars still have limited understanding of the circumstances under which elections are most likely to be free, fair and genuine. This article posits that effective oversight institutions play a key role in scrutinising the electoral process and holding those with an interest in the electoral outcome to account. The main insight is that deficiencies in formal electoral management can be effectively compensated for via one or more other institutional checks: an active and independent judiciary; an active and independent media; and/or an active and independent civil society. Flawed elections are most likely to take place when all four checks on electoral conduct fail in key ways. These hypotheses are tested and supported on a cross‐national time‐series dataset of 1,047 national‐level elections held in 156 electoral regimes between 1990 and 2012.     

On either side of a moat? Elite and mass attitudes towards right and wrong

This article develops a cognitive institutionalist account of mass and elite evaluations of political ethics, which is tested on a new dataset from the United Kingdom. The analysis explores the extent of contemporary disagreement among British political elites and those they represent by comparing responses to questions asked in a representative survey of the public with similar questions asked of incumbent MPs and parliamentary candidates. There are systematic differences between members of the public, candidates and MPs at both aggregate and individual levels – differences which can be accounted for with reference to the framing effects of Parliament as an institution. Candidates for parliamentary office display significantly more tolerance of ethically dubious behaviour than other members of the public. Within the elite category, elected MPs exhibit more permissive ethical standards than those candidates who are unsuccessful.     

LIVING WITH THE CONTRADICTIONS OF MODERNIZATION? EMOTIONAL MANAGEMENT IN THE TEACHING PROFESSION

The state education system in the UK has undergone significant transformation such that New Labour’s modernization policy embodies aspects of the marketized system, inspired by New Right thinking, with a concern for placing schools at the centre of the social inclusion agenda. In this paper, we explore the impact of the modernized agenda on teachers’ work and identify the tensions and contradictions which emanate from these policies. The research centred on interviews with teachers and headteachers in four school case studies and explores the changing nature of the profession by focusing on teachers’ emotional management. It is evident that at a time when a large proportion of what teachers do is subject to scrutiny and audit, the emotional and less definable elements of teaching have also increased but remain relatively unrecognized. The findings suggest that issues of emotional management bring into sharp relief the contradictions evident in the modernized agenda.     

BUYER-SUPPLIER PARTNERING IN UK DEFENCE PROCUREMENT: LOOKING BEYOND THE POLICY RHETORIC

This article looks beyond the rhetoric in recent UK defence procurement policy to discuss factors that might impact on the practical implementation of buyer-supplier partnering. Various explanations of the difficulty of creating a partnership are identified. The principal explanation explored is that the likelihood of successful partnering is a function of the power relation between a buyer and a supplier. It is argued that partnering is most likely to occur under circumstances of interdependence when each party is highly dependent upon and vulnerable to the other. A case study from naval shipbuilding is used to examine the plausibility of this power explanation. None of the power relations in the supply network discussed is primarily characterized by interdependence and there is no evidence of partnering. This suggests that while the MoD and its suppliers may use the language of partnering, they often find it difficult to translate this into meaningful action.     

CONSUMER COMPLAINTS IN PUBLIC SECTOR SERVICES

This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of their local authority's procedure. Finally there is a discussion about the desirability of formalized complaints procedures and the form they might take.     

A British Gender Gap? Gender and Political Participation

The Electoral Commission's recently published report Gender and Political Participation captures in a clear and accessible fashion the ways in which gender determines the nature of women and men's political participation in the UK. Analysing existing academic survey research it establishes that there is an overall gender gap in political activism with men more active than women. However, it also finds that there is no gender gap in voter turnout at national, regional, or local elections and that in some political activities, such as signing petitions or boycotting products, women are more likely than men to be active. The report also raises important questions about the consequences - substantive and in terms of legitimacy - of women's lower levels of participation in party politics, and suggests that political parties should ensure that greater numbers of women are elected to our political institutions.     

INTERROGATING INSTITUTIONAL CHANGE: ACTORS' ATTITUDES TO COMPETITION AND COOPERATION IN COMMISSIONING HEALTH SERVICES IN ENGLAND

Since the beginning of the 1990s the public healthcare system in England has been subject to reforms. This has resulted in a structurally hybrid system of public service with elements of the market. Utilizing a theory of new institutionalism, this article explores National Health Service (NHS) managers' views on competition and cooperation as mechanisms for commissioning health services. We interrogate the extent of institutional change in the NHS by examining managers' understanding of the formal rules, normative positions and frameworks for action under the regime of the Health and Social Care Act 2012. Interviews with managers showed an overall preference for cooperative approaches, but also evidence of marketization in the normative outlook and actions. This suggests that hybridity in the NHS has already spread from structure and rules to other institutional pillars. The study showed that managers were adept at navigating the complex policy environment despite its inherent contradictions.