Motivation Crowding and the Federal Civil Servant: Evidence from the U.S. Internal Revenue Service

ABSTRACT

Pay-for-performance reforms create “high-powered” incentives for civil servants to meet or exceed specified performance objectives as measured by such things as customer satisfaction. Economists and social psychologists have advanced the claim that high-powered incentives for performance may empirically lessen the effect of civil servants' intrinsic motivation toward achieving agency goals (motivation can be “crowded out”). Nonetheless, well-designed pay-for-performance incentives may “crowd in” intrinsic motivation. A number of federal agencies and subagencies have undergone personnel management reforms that raise the specter of this pattern of “motivation crowding.” Does it happen? Is intrinsic motivation crowded in or crowded out? This paper employs item response theory to create measurement models for the estimation a latent trait of intrinsic motivation for employees of the Internal Revenue Service (IRS) and Office of the Comptroller of the Currency (OCC) using data from the 2002 Federal Human Capital Survey. The IRS, but not the OCC, implemented a paybanding system that imposed high-powered performance incentives on supervisors, but not on non-supervisory personnel. Results suggest that the IRS reward structure crowded in intrinsic motivation at the lowest levels, but that at the highest levels of motivation intrinsic motivation is crowded out, a pattern not seen in the OCC data.     

Four myths in the history of social thought

Four commonly held interpretations of the development of European social thought in the nineteenth and early twentieth centuries are analysed and criticised, with particular reference to Durkheim's writings. These four myths are: the notion that Durkheim's sociology developed in substantial degree as a response to the ‘problem of order’; the conception that Durkheim's work is to be understood in terms of its origins in ‘conservative’ social thought; the view that Durkheim's writings, together with those of some of his contemporaries, mark a radical break in the transition from ‘social philosophy’ to ‘sociology’; and the idea that the type of intellectual tradition represented by Durkheim, concerned with the ‘problem of order’, can be usefully compared with a divergent tradition concerned with ‘conflict’ and ‘change’. It is argued that while these myths each contain a kernel of truth, this can only be extracted if Durkheim's writings are examined in relation to the historical context in which he developed his sociological concerns.     

Governments,NGOs and agricultural development: Perspectives on changing inter‐organisational relationships

There are divergent interests in involving NGOs in public sector programmes of agricultural development. Some commentators seek to foster popular participation through such involvement, while others view it largely within the logic of public sector cutbacks. Using material primarily from Latin America, and also from Africa and Asia, the potential gains and risks inherent in a range of NGO‐government relationships are considered. Strengths and weaknesses in NGO development strategies and practice are reviewed, and potential public sector contributions discussed. While closer relationships between NGOs and governments seem likely to emerge in the context of current public sector reform, the form these relationships will assume is less clear and will probably be highly diverse.     

Symposium: public policy and organization termination

This symposium has three objectives: first, to define the terminology of policy and organization termination and provide a review of literature that will identify current theories and frameworks of termination; second, to publish new studies that test and evaluate the usefulness of these theories and frameworks; and third, to encourage further testing and study of theories and frameworks that have proven so far to be useful in explaining termination.